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    • I found that the parkin attended has a car with CCTV camera on it, however as I stated earlier, it seems that he did not take video of my car otherwise they would have stated so in the SAR. parking car .pdf
    • The rules state that "approved devices may only be used in limited circumstances"  I was not a threat. I was not present. I did not drive away. I think he has not fulfilled the necessary requirements justifying issuing me a PCN by post therefore the PCN was issued incorrectly and not valid.  What are your thoughts?  
    • I have also found this:  D.2 Service of a PCN by post: 54) There are some circumstances in which a PCN (under Regulation 10) may be served by post: 1) where the contravention has been detected on the basis of evidence from an approved device (approved devices may only be used in limited circumstances) 2) if the CEO has been prevented, for example by force, threats of force, obstruction or violence, from serving the PCN either by affixing it to the vehicle or by giving it to the person who appears to be in charge of that vehicle 3) if the CEO had started to issue the PCN but did not have enough time to finish or serve it before the vehicle was driven away and would otherwise have to write off or cancel the PCN 55) In any of these circumstances a PCN is served by post to the owner and also acts as the NtO. The Secretary of State recommends that postal PCNs should be sent within 14 days of the contravention. Legislation states that postal PCNs must be sent within 28 days, unless otherwise stated in the Regulations. This from London Councils Code of Practice on Civil Parking Enforcement.  The question is what is an approved device? Certainly, he had the opportunity to place the ticket on my car and I didn't drive away.  I looked further and it seems that an approved device is a CCTV camera - It seems that the photos taken were not actual film but images and it is not clear if they are taken from a video or are stills. I'm guessing if it was moving images then the SAR would have stated this.    From the Borough of Hounslow website: "There are two types of PCN issued under the Traffic Management Act 2004, which governs parking contraventions. The first is served on-street by a Civil Enforcement Officer, who will observe a vehicle and collect evidence before serving the PCN either by placing it in a plastic wallet under the windscreen wiper, or by handing it to the driver. The second is a PCN served by post, based on CCTV footage taken by an approved device, which has been reviewed by a trained CCTV Operator."   From Legislation.gov.uk regarding approved devices: Approved Devices 4.  A device is an approved device for the purposes of these Regulations if it is of a type which has been certified by the Secretary of State as one which meets requirements specified in Schedule 1. SCHEDULE 1Specified requirements for approved devices 1.  The device must include a camera which is— (a)securely mounted on a vehicle, a building, a post or other structure, (b)mounted in such a position that vehicles in relation to which relevant road traffic contraventions are being committed can be surveyed by it, (c)connected by secure data links to a recording system, and (d)capable of producing in one or more pictures, a legible image or images of the vehicle in relation to which a relevant road traffic contravention was committed which show its registration mark and enough of its location to show the circumstances of the contravention. 2.  The device must include a recording system in which— (a)recordings are made automatically of the output from the camera or cameras surveying the vehicle and the place where a contravention is occurring, (b)there is used a secure and reliable recording method that records at a minimum rate of 5 frames per second, (c)each frame of all captured images is timed (in hours, minutes and seconds), dated and sequentially numbered automatically by means of a visual counter, and (d)where the device does not occupy a fixed location, it records the location from which it is being operated. 3.  The device and visual counter must— (a)be synchronised with a suitably independent national standard clock; and (b)be accurate within plus or minus 10 seconds over a 14-day period and re-synchronised to the suitably independent national standard clock at least once during that period. 4.  Where the device includes a facility to print a still image, that image when printed must be endorsed with the time and date when the frame was captured and its unique number. 5.  Where the device can record spoken words or other audio data simultaneously with visual images, the device must include a means of verifying that, in any recording produced by it, the sound track is correctly synchronised with the visual image.
    • Hearing took place today.  Case dismissed with costs awarded. Neither UKPC or a representative turned up.  Apparently they messaged the court on 7 May asking for their case to be considered on paper.  Never informed me, which was criticised by the judge as not following procedure.  I was really annoyed as I would have preferred for the case to be thrown out before the hearing, or at least face them in court and see them squeal.   They are just playing a numbers game and hope you blink 1st!   Ended up having to change my flight, but  the costs awarded softens the blow. Was asked to confirm it was my signature on both the witness statement and supplementary statement.  Wasn't asked to read them, said she could see my arguments made and the signs were insufficient and no contract formed. Took maybe 10 mins in total.  Judge did most of the talking and was best for me just to keep quiet or confirm any statements made. Happy to have won as a matter of principle and have costs awarded. Maybe not worth all the time and hassle for any newbies or the technologically challenged.  But if you are stubborn like me and willing to put in the time and effort, you can beat these vultures! I big shout out to everyone who helped on the thread with their advice and guidance, special mention to FTMDave, thank you sir!  Really appreciate everyone's efforts. All the best!
    • I plan to be honest to avoid any further trouble, tell them that the name should be changed to my official name
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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BCW - reprise (a legal notification)


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I know the creditor is 02 but its BCW who are chasing the alleged debt,despite you making them aware of the situation.Therefore it is BCW who should be targetted first.

Putting them on notice,puts a level playing field on things,and compels them too.

I am going to tailor something that will be appropriate.

 

The letter on your Orange thread was a reference to these issues.

As already stated,in the circumstances of the Orange default,there is very little or no hope of a result there.

 

The orange thread wasnt mine. Infact, Im with Orange and have no problems with them!

 

Just to update, I received the following letter from Philips Collection Group:

 

YOUR PHILIPS REFERENCE NUMBER: 1436930

OUTSTANDING AMOUNTS: £714.85

 

Security Code: 139

 

(the above is in a grey shaded box)

 

My name & address

NOTICE OF INSTRUCTION

 

Regarding Outstanding Arrears on behalf of BCW Group Plc

 

(Barcode here) Additional Details (if available)

Creditor: Telefonica O2 UK limited

Client Ref: B7819130

Details: (Our address)

Date Due: Aug 5, 2008

 

Date: 11 December 2008

 

We write to inform you we have been instructed to commence recovery procedures against you for the collection of the above arrears which remain outstanding to BCW Group Plc

 

Full payment of the outstanding amounts is hereby demanded within seven days of this notice to prevent further recovery procedures commencing.

 

Should you be unable to pay in full within seven days, an instalment plan may be accepted depending on your circumstances.

 

If you wish to pay by instalments you should contact one of our customer service operators on Tel: 0870 609 1554

 

When making payment using thr barcode, a standard

fee payable to Philips of £2.00 should be added to your

payment amount. This barcode should be kept and used

for future payments

 

 

(The above is in a box) (The barcode is in another box)

 

The letter is not signed.

 

Where do I go from here? How can BCW say o2 are willing to accept half of the disputed debt in settlement and then pass it onto a fourth party for the full amount??

 

Please help, I just want this settled.

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Its totally out of order.Is this Phillips Baliffs ?

They are not very nice people so you shouldnt stay silent.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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have u just recieved thats letter?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

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have u just recieved thats letter?

 

Its totally out of order.Is this Phillips Baliffs ?

They are not very nice people so you shouldnt stay silent.

 

1. I received the letter on 11th December, however, I have been staying in my girlfriends so my mum called me to tell me I had mail

 

2. Yes Phillips. I have chased bailiffs before and Ill do it again. O2 arent getting a penny from me. Any advice?

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1. I received the letter on 11th December, however, I have been staying in my girlfriends so my mum called me to tell me I had mail

 

2. Yes Phillips. I have chased bailiffs before and Ill do it again. O2 arent getting a penny from me. Any advice?

 

 

Tell them you won't pay it so let them take you to court and let a judge decide.

When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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Tell them you won't pay it so let them take you to court and let a judge decide.

 

It shouldnt get that far. I sent the phone back as instructed. They didnt receive it. Not my responsibility, theirs. End of. You love it you, thanks for your support.....:-|

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It shouldnt get that far. I sent the phone back as instructed. They didnt receive it. Not my responsibility, theirs. End of. You love it you, thanks for your support.....:-|

 

I don't "love it" as you put it! I've said to you ask them what that odd £200 is for, get the details of that, what is this sum made up of..

 

Why do you believe that that amount isn't valid for example? They have said in their letter to you that these are charges incurred BEFORE they added on the cost of the phone they never received. They have also said in detail that you had issues with their billing and they refunded you nearly £100 over these issues. So, what is with the £200 odd that needs to be sorted. THAT is the angle I would be taking, and if you can get them off your back for that amount, you might get the phone taken off as a matter of course.

 

I think claiming that "they didn't tell me to send it recorded so I didn't" is a bit of a non-argument, no matter how much you hope it isn't! Even getting something like proof of postage is free!

 

And this is why I say if they really want to pursue you for it, let them take you to court and a Judge can decide what is right and reasonable in the circumstances and the other side will have to produce all the evidence for you.

When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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so u recieved it the day it was wrote to u? Sorry i read the date as august.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

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actually if the company does not say to obtian proof of purchese then they are ment to take responsibilty for the item.

 

My sisiter sent somrthing back to littlewoods and they recieved it. The post officer worker told her they dont give a recipt as it a prepaid parcel. I then stepped in and asked the lady to guarentee the parcel will be delivered and asked her to sign a document i had just put together that said something like

 

I agree to personally guarentee that the parcel with that Royal mail have been asked to return to littlewoods will be recieved by littlewoods and if it does not i will pay the full value of the goods as charged in the catalogue and listed on the statement out of my own wages.

 

She refused and spoke to her manager who said to give her a one off guarentee this was a recorded delivery slip.

 

She was told if she wanted one the next time she went to send a parcel back she would need to pay for it with the postage as if it was to be sent RD the pre paid postage did not exist.

 

Now the parcel is missing and she is reufusing to pay for it as the post office wanted £30 to return something with proof of delivery and for over 10 days my sister waited for littlewoods to pick up the item.

 

If only she had listened to me.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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actually if the company does not say to obtian proof of purchese then they are ment to take responsibilty for the item.

 

My sisiter sent somrthing back to littlewoods and they recieved it. The post officer worker told her they dont give a recipt as it a prepaid parcel. I then stepped in and asked the lady to guarentee the parcel will be delivered and asked her to sign a document i had just put together that said something like

 

I agree to personally guarentee that the parcel with that Royal mail have been asked to return to littlewoods will be recieved by littlewoods and if it does not i will pay the full value of the goods as charged in the catalogue and listed on the statement out of my own wages.

 

She refused and spoke to her manager who said to give her a one off guarentee this was a recorded delivery slip.

 

She was told if she wanted one the next time she went to send a parcel back she would need to pay for it with the postage as if it was to be sent RD the pre paid postage did not exist.

 

Now the parcel is missing and she is reufusing to pay for it as the post office wanted £30 to return something with proof of delivery and for over 10 days my sister waited for littlewoods to pick up the item.

 

If only she had listened to me.

 

How odd, because they use a "parcel returns service" There is always a barcode placed on the parcel, and that barcode is usually on a pre-printed receipt they will give you for it. It doesn't cost anything.

 

I did a survey elsewhere on this site, it went along the lines of "if you sent something to someone, and they said they didn't want it, and would return it, but had no proof of returning it, and it never arrived back to you, would you refund their money?" Oddly enough, everyone said they wouldn't refund the money!

 

Like I said, the best angle to take here is regarding that £200 that is also being contested.

When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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yes they have a company that will pick up and drop off parcels but heres the problem. She recieved the parcel the thursday tried the shoes, outfit on. She did not feel comfy in it it felt a bit to tight even thought it was 2 sizes bigger than she normal gets and the metarial did not feel rite. the shoes were the wrong size.

 

Ordered different items and they were fine the shoes everything. The guy that came to the house said she could not return the parcel as it was not booked in to be picked up when she ordered the stuff she had just recieved she was told the driver would pick it up if no one already had. she wrang again the tueday to see what was going on yep they would have someone out to pick up the parcel within 3 days. the friday and parcel still had not been picked up. Rang again. She had now had the parcel 4 8 days and was told would defo be picked up monday fine was not picked up monday so she took it to post office who wanted £30 to return it to littlewoods if she wanted a proof of return/sending.

 

so she sent it withou the proof for free as the PO said she would have to pay delivery as RD could not just be added to anything pre paid.

 

I know this is wrong now and so does she but she is refusing to pay for itwems that she does not have and as result she is refusing to pay for the charges as well.

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Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

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That is for PAID proof though - a general certificate of posting is free!

When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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No either way you should not have to pay for the whole parcels postage of you are using a pre paid envelope or anything. I have had over £100 worth of refunds beacuse of this. Any way a proof of posting recipt is not proof of delivery as that is what most of the argument with Littlewoods is about. They say they need a RD as proof they recieved the parcel if she sent it back.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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No either way you should not have to pay for the whole parcels postage of you are using a pre paid envelope or anything. I have had over £100 worth of refunds beacuse of this. Any way a proof of posting recipt is not proof of delivery as that is what most of the argument with Littlewoods is about. They say they need a RD as proof they recieved the parcel if she sent it back.

 

Exactly. The £200, Im contesting that as I was mis-sold the contract and was told that if I wasnt happy to call and they would sort it out. My bill for that month was about £300. They refunded me for only text messages, not other usage, when they should have refunded me for the lot. I sent the phone back via the envelope I was sent out using the pre-paid envelope. At the time I didnt get proof of postage as I didnt know you could request one without paying for it. And as the envelope was pre-paid I made the assumption it would arrive back with o2.

 

Anyway, the philips letter.... where do I go with this? Maybe Martin can help me? Or anyone for that matter. I can scan a copy onto the forum if needed?

Me v Barlcays Bank - Claim Stayed

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Me v Jaguar Cars 2 - Winning

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erm what does it say.

 

BTW i am happy to say that after a 8 week stand off littlewoods have decided to refund the goods but not he charges.

 

She is going to complain to them in writing and offer to pay for only the goods minus any charges that way they are both gonna be happy

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

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I have posted it in a previous post. I dont want to duplicate posts. Basically it asks me for £714 within 7 days. And it makes me laugh. Arent they breaking the law again by passing it onto a 4th party whilst the debt is still in dispute?

Me v Barlcays Bank - Claim Stayed

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Me v Jaguar Cars 2 - Winning

Me v London Borough of Newham - Won, Warrant of Execution live

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dave as promised i found this in relation to ur postal argument.

 

The Universal Postal Act also states that post becomes the recipients property as soon as it enters the post-box. This applies whether it is sent recorded delivery or not.

It was on another thread and i have put out a plea for help regarding where i can find the relivant act

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

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Except that there has been a reply to your other post, and it doesn't apply to the UK.

 

 

(in fact, google "universal postal act" and there are only two links, both of which are in relation to your posts!)

When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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Ker.

 

I understand you mean well by posting what you have but just think about this.

 

How many DCAs that you have had on the phone actually understand anything?

 

I have spoken to BCW many time B$ cag and when i have tried to explain there is a dispute on the acc and they are fully aware of it as they had it in writing they required a explination of what i had wrote in my letter. When i explained the acc was not set up by me they advised they did not understand what i was saying.

 

My advise to you is try and play that card and when/ if they understans then just say ok then

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Ker.

 

I understand you mean well by posting what you have but just think about this.

 

How many DCAs that you have had on the phone actually understand anything?

 

I have spoken to BCW many time B$ cag and when i have tried to explain there is a dispute on the acc and they are fully aware of it as they had it in writing they required a explination of what i had wrote in my letter. When i explained the acc was not set up by me they advised they did not understand what i was saying.

 

My advise to you is try and play that card and when/ if they understans then just say ok then

 

Play what card exactly??

Me v Barlcays Bank - Claim Stayed

Me v Jaguar Cars 1 - Won £1650

Me v Jaguar Cars 2 - Winning

Me v London Borough of Newham - Won, Warrant of Execution live

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the dumb blonde card

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Here is the letter sent by Philips. (I have myself a scanner now!!!)

 

Philips-1.jpg

 

Where, in this letter, is the option for "If this debt is in dispute contact us and we will back off until such debt is accepted"

 

And, aren't o2 breaking the law here by passing the debt and my details onto a FOURTH party?? (Nelson Solicitors, BCW and Philips)

Edited by davey_weir
Have updated the image.

Me v Barlcays Bank - Claim Stayed

Me v Jaguar Cars 1 - Won £1650

Me v Jaguar Cars 2 - Winning

Me v London Borough of Newham - Won, Warrant of Execution live

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you still have the ref number up on that letter top right hand side as well as client refs and both barcodes.

 

I have allerted a mod to this.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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