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    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Halifax credit card now 1st credit


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hi Shebelle

 

Tjhe OFT have a complaints link on their website which I used, TS don't know - FOS I phoned them up to give basic details and they then sent a form partially completed out to me

If you can keep you head when all of those around you are losing theirs try parking your helicopter somewhere else

 

 

The PPI Saga

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Hi Red

 

Thanks for that, I was reading on here on the compalining to the FO thread, but I must say it looks like a wee minefield!!!

 

I have a few days off of work from Thursday so will go on to the relevant websites to see their procedures.

 

Thanks again

 

S.B.

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Hi all...an update albeit rather confusing!!!

 

I sent Halifax the letter as recommended by Pelham asking what the annual rate of interest was and what the monthly rate of interest that was applied to the account and they have responded with the attached.

 

I also received a further set of terms which show a different rate of interest to what was(in my opinion) pasted on to the back of the application form!!! I believe that they are trying to cover their backs??? Surely the interest rate should be the same on all the sets of terms that they keep sending out? Anyones opinion much appreciated.

 

1st Crud sent me a letter on 08.04.09 stating their intentions to start legal proceedings(see attached), I note the if's and may's that are used.

 

1st Crud then send me their complaints procedure(see attached) the next day, this is in response to my telephone harassment letter.

 

I don't think I need to bother with responding to 1st Crud re legal proceedings or complaint.

 

However I really would appreciate it an expert could give me some advice on the interest rate angle??

 

As always any comments or help are greatly appreciated.

 

Many thanks

 

S.B.

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Hi all

 

I decided that I must really complain today about 1st Crud and Halifax so have wriiten to both OFT and my local TS.

 

I finally found some brilliant template letters on here and used them to my advantage!!

 

I will update when I hear anything.

 

 

S.B.

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  • 2 weeks later...

Hi all

An update...

 

Having sent the complaints to OFT and TS, I have received a reply from 1st Credit in response to my telephone harassment complaint. It is their final response.

 

They state that they purchased the debt on xx Dec, this agrees with Halifax's NOA, however Ist Credit introductory letter is dated about 2 weeks after this, my question is, is this relevant?

 

They state that they have only made 9 call in 20 weeks and that this will not breach section 40 of the Administration of Justic Act 1970. Well there has certainly been m,ore than 9 calls, so I must get my telepone log out. The then go on to say that they have removed my telephone number HOWEVER they have the right to contact me in teh futre by telephone if I do not communicate with them!!! So are they going to hide my number for later???

 

They state they have sent T & C's, which I agree with as have about 5 sets of them, two with different rates of interest on!!!

 

They want me to contact them to settle this long overdue debt...yeah right!!!

 

 

Any comments on this would be most appreciated. i have already complained so just wanted some input about the NOA and 1st Credit's letter.

 

many thanks

 

S.B.

Edited by SHELBELLE
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I'd refer back to the OFT/TS about the number of calls made....they obviously don't know how many they have made, it is hardly difficult to record the amount of calls with an automated system which they have. This will be noted by the OFT too....I don't think the NOA and its timing is of any consequence SB...

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Hi all

 

I have received a letter from OFT and they are asking for my signature as permission to disclose complaint to 1st Credit/Halifax.

 

Does anyone kow if this is 100% safe, I am sure it is just a formality but the signature reuest makes me a little paranoid!!!

 

Any comments gratefully received.

 

Thanks

 

S.B.

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  • 3 weeks later...

Hi all

 

LCS appear to have sent this back across the office to 1st Credit.

 

Kind considerate people that they are they have wrtiten to me introducing their "DEBT HELP TEAM".They state that their Officers are available to discuss the matter with me in a COURTEOUS and CONSIDERATE MANNER.

 

If they do not receive a reply within 14 days then they will assume that I do not wish to discuss this matter.

 

They thank me for taking the time to read their letter!! How do they know I have received it if normal post???

 

Just wish they supplied the correct documents then they could have a token payment!!!

 

Any recommendations would be appreciated.

 

Thanks

 

S.B.

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  • 2 weeks later...

An update

 

Decided to email 1st Credit reminding them that they shouldn't be pursuing me for the disputed debt and that all copies of their correspondences are being forwarded to OFT & TS. Was told they have requested my statements!!! Told them to refer to their client as was not anything to do with statements. Got a response in BLOCK CAPITALS making me aware that THEY own the debt etc etc and pay up or they will bring legal proceedings. Replied by saying please commence legal action to which i received a reply "noted" thanks!!!

 

Haven't heard a dickie bird for 10 days.

 

Guess I sit and wait to see the next course of events.

 

S.B.

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Forgot to add that OFT replied to my email, they say "THAT THEY WILL TAKE INTO ACOUNT THE FURTHER INFORMATION THAT I HAVE HELPFULLY GIVEN THEM AS THEY CONTINUE TO MONITOR THESE TRADERS FITNESS TO HOLD A CREDIT LICENSE".

 

Sounds like they are watching 1st Credit very closely and just goes to show that we must all complain if anything is to be done about these DCA'S!!!

 

S.B.

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i have read through the thread again however please forgive me where are we.

 

i have look at the cca again and i see the issue concerning the holes.

 

also i see there was questions in regards to apr was this answer,

 

I am presuming that you disputing the Actual CCA IS THIS CORRECT or are looking for other areas to attack.

 

regards lilly

 

 

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Hi Lilly

 

The holes were down to me, filing then copying afterwards.

 

The issue with the CCA is that it appears very much to be a copy and paste job, the terms are not included on the signature page, they do not state the annual apr and they have sent sets of t&c's and there are discrepancies regarding the apr. I also have a 3rd differing rate being quoted by 1st Credit. Also the late fees differ in the t&c's sent.

 

I have slight concerns over the DN which appears to be 1st Credit heading their own paper with Halifax details.

 

Thanks

 

S.B.

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Whoops I meant NOA not DN, my apologies.

 

 

S.B.

 

just been reading this thread

 

now it may be cos its late and my eyes are tired but can we go back 50 years to the beginning

 

one of the letters you posted was a demand (although blanked out i could see the figures) and it looks to me like a demand for the FULL amount of the account

 

Ok so this is a termination letter

 

but WHERE is the DN that would have preceded this to make the Termination letter (for that is what a demand for the full amount represents)

 

can we see the DN and that first leetter demanding full payment posted up again

 

if the DN was defective then you may have been missing an un lawful rescission of contract (and no debt left to pay!)

 

as i said its late and i may have missed it!

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Hi DD

 

Yes you were up very late last night, but thanks for your input.

 

I am attaching the following: ~

 

1) DN

2) 1ST letter from BOS demanding full payment (one of many)

3) Halifax NOA

4) 1st Credit assignment letter

 

As you can see the DN gives 14 days, I was under the impression that it should be 14 plus postage, your comments would be appreciated.

 

The other query I have is the assignment letter from 1st Credit introducing themselves to me and informing me that Halifax has assigned the debt to them, I am not 100% sure if this is correct, so again your commwnts would be welcome.

 

 

Thanks again

 

S.B.

Edited by SHELBELLE
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Ah, Good old Charlotte Gurnell.

 

If the dates on the default notice give only 14 days, with no time allowed for postage, then it is faulty. ( 2 days for first class 4 days for 2nd ) They have then obviously terminated by assigning to 1st Credit and requesting the full ballance. Oops. This will mean when the time comes, they can only go for the outstanding amount in the DN.

 

Was the DN issued while the account was in dispute?

 

Did Halifax ever supply an agreement?

 

Vint

 

P.S. Garden of England is the best place to be.

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Hi Vint

Ok I thought that I was correct with the dates on the DN, thank you. I think I understand the comment about the balance amount. Obviously if their CCA is deemed to be enforceable in court;).

 

Dn issued prior to dispute:mad:

 

CCA attached in post no 31.

 

Any further comments are much appreciated.

 

 

Thanks

 

S.B.

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Hi Sheebelle,

 

I have just read back through the thread.

 

The situation with the DN, is that now they have terminated the agreement, on the back of a faulty DN, if and when it gets to court, they will only be allowed to claim the outstanding amount within the DN. If the outstanding amount in the DN includes charges, then this is also incorrect. They shoot themselves in the foot all of the time.

 

They will have to produce the origonal signed document in court. If not, challenges can weaken their case. The agreement that they have sent to you, looks fairly poor. They appear to have reduced the T&C's to fit the rear.

 

Vint

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