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    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
    • Hi DX, Sorry, fell asleep as I was up all night last night writing that statement. Yes, I attached the rest of the witness statement on post 50, bottom of webpage 2. That's the important part.  It looks like the lawyer who wrote Erudio's Witness statement does not work for them any more. So, I'll have another lawyer representing instead. Not sure if I can use Andy's hearsay argument verbally if that happens.... I did not put it in writing. Apart from not sending deferral forms, my main argument is that in 2014 Erudio fixed some arrears mistake that SLC made and then in 2018 they did the same mistake, sent me confusing letters. What is the legal defence when they send you confusing material?
    • Chinese firm MineOne Partners has been ordered to sell land it owns near a US nuclear missile site.View the full article
    • That isn’t actually what the Theft Act 1968 S1 actually says, BTW. https://www.legislation.gov.uk/ukpga/1968/60/section/1 (1)A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it;   The difference between what you’ve said and the Act? a) intent to permanently deprive rather than  just depriving (which is why the offence of “taking without consent” was brought in for motor vehicles, as otherwise "joyriders" could say "but I intended to give it back at the end") b) dishonesty : If I honestly believed A's pen belonged to B, and took it and gave it to B - B might be found guilty of theft but I shouldn't be. 
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Streamline.net - the home of appalling web hosting


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Hi Zara,

 

Put your demands in writing and avoid calling them, so you have a papertrail.

 

Tell them if they fail to restore access immediately, you will take legal action seeking appropriate compensation.

 

Point out that you gave proper notice for the cancelled domain as required and they have no right hold you to ransom by blocking the other domain, emails, etc.

 

Keep us updated please.

 

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I have heard back from Nominet and Streamline.net have registered my domain in their name. There's a free mediation service, but if things get more complicated, or the company doesn't respond, an independent expert comes in at a cost of 200 or 750 pounds to mediate things. I suspect streamline.net know this all too well, which is why they've gotten away with stealing domain names for so many years.

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So essentially they have stolen your domain. Time to consult a legal expert i think.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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It would have to be a free legal expert. The domain isn't worth very much to me really - I'm just angry that I've owned it for 10 years and and Dollarmore Ltd (Streamline.net) can steal it from me. If I cannot transfer it, it will end up back on the market, and someone will have it before I even get a chance to buy it back.

One day they will do the same to someone who has a lot at stake, and they will feel some wrath.

I still can't believe the likes of Nominet haven't come down hard on a company such as streamline.net; I can only imagine how many complaints they must have against them.

From a business perspective it seems like commercial suicide. Sure, they are probably making better money in bogus debt collection scams than they are in actually hosting, but at a terrible cost to their reputation. You only have to google streamline.net to see what an unscrupulous, immoral company this is.

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Check the solicitors in your area. Some may offer a no win no fee, especially if its an open and shut case. Some offer the first half hour consultation free.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Zarathustra,

 

There's nothing to stop you writing to Streamline.net yourself, starting with an initial letter followed by a Letter Before Action.

 

Post a draft here first if you want.

 

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We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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I had planned a formal complaint to Streamline.net themselves, and may well still do that, but without the backing and help of Nominet, sadly I have no way in which to proceed.

 

They have given CCI Legal Services Ltd. my email address who sent the following:

 

...We have been instructed to contact you in relation to the above unpaid

account. To make payment by card or cash via your local PayPoint outlet, click: ...

 

The account they mention is the account/domain that I have paid for until October 2015. I'm not going to respond obviously. They have neither put it in writing, nor phoned (I don't live in the UK), and they have no power or jurisdiction to follow this. I would have relished the chance for them to take it through court proceedings (though I suspect they would have to do so in the language of the country I'm living in), but I think everyone knows that is never going to happen.

 

In the end streamline.net have taken 1 year's worth of domain/hosting, all paid for, from me, and stolen a 10+ year old domain name. Whilst I may not get far from a legal perspective, I am happy to give them all the bad publicity I can to make people aware how unscrupulous they are.

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You will get far. they have stolen your property and are holding it to ransom.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Legally I think I have a solid case, but if legal action costs an unknown x amount, and the domain is worth considerably less than x, then financially it's not worth it. I would love to pursue it on principal, but I'm already running up against Nominet - I can't take it much further other than going to Trading Standards.

Maybe I will take it up with Andrew Dollarmore personally.

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You dont go by worth. They have stolen your property from you. Plain and simple. How many others are they doing this to, and how many others actually pay up because the domains are worth a lot?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Positive result - CCI Legal are off my back and my account is reinstated.

I contacted the CEO Robert Hoffmann (streamline.net is also part of Fasthosts and 1&1) and told him what had happened. I received an apology and was told somebody would contact me to resolve things. I got an email later in the afternoon asking for my number, and was called up by somebody who isn't at the Philippines office. They were polite, apologised a lot and acknowledged that there are quite a few problems with streamline.net's current system of doing things, including badly worded or missing renewal reminders.

They reinstated my account whilst I was on the phone, made sure I could log in, and said they would contact CCI Legal to make sure I wasn't pursued.

 

It was all very positive, but had I not contacted the CEO I'm pretty certain I would still be banging my head against a brick wall.

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Make sure you get confirmation of all that in writing. Do not rely on a simple phone call.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Zar and well done on a great result !!

 

Contact the CEO turned out to be the right option.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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