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    • next time dont upload 19 single page pdfs use the sites listed on upload to merge them into one multipage pdf.. we aint got all day to download load single page files 2024-01-15 DBCLegal SAR.pdf
    • If you have not kept the original PCN you can always send an SAR to Excel and they have to send you all the info they have on you within a month. failure to do so can lead to you being able to sue them for their failure.......................................nice irony.
    • Thank you and well done  for posting up all those notices it must have have taken you ages.. The entrance sign is very helpful since the headline states                    FREE PARKING FOR CUSTOMERS ONLY in capitals with not time limit mentioned. Underneath and not in capitals they then give the actual times of parking which would not be possible to read when driving into the car park unless you actually stopped and read them. Very unlikely especially arriving at 5.30 pm with possibly other cars behind. On top of that the Notice goes on to say that the terms and conditions are inside the car park so the entrance sign cannot offer a contract it is merely an offer to treat. Inside the car park the signs are mostly too high up and the font size too small to be able to read much of their signs. DCBL have not shown a single sign that can be read on their SAR. Although as they show photographs which were taken the year after your alleged breach we do not know what the signs were when you were there. For instance the new signs showed the charge was then £100 whereas your PCN was for £85. Who knows, when you were there perhaps the time was for 3 hours. They were asked to produce  planning permission which would have been necessary for the ANPR cameras alone and didn't do so. Nor did they provide a copy of the contract-DCBL  "deeming them disproportionate or not relevant to the substantive issues in the dispute" How arrogant and untruthful is that? The contract and planning permission could be vital to having the claim thrown out. I can find no trace of planning permission for the signs nor the cameras on Tonbridge Council planning portal. and the contract of course is highly relevant since some contracts advise the parking rouges that they cannot take motorists to Court. I understand that Europarks are now running that car park which means that nexus didn't  last long before being thrown out.....................................
    • Hi,   I am not sure if I posted this already here but I don't think I did. I attach a judgement that raises very interesting points IMO. Essentially EVRi did their usual non attendance that we normally see, however the judge (for the first time I've seen in these threads) dismissed the notice and awarded me judgement by default because their notice misses the "confirmation of compliance" paragraph. in and out in 3 minutes (aside from the chat at the end with the judge about his problems with evri) Redacted - evri CPR loss.pdf
    • Just to update this. I did apply to strikeout and they did not attend the hearing. I won by defualt and the hearing lasted 5 minutes (court only allocated 15). The judge simply explained that the only matter he was really considering is if the Defendant could have any oral evidence to defend the claim. However he said he had decided that based on their defence, and their misunderstanding of law, and their non attendence he did not think they had any reasonsable chance so he awarded me SJ + Costs on the claim form + the strikeout fee. Luckily when I sent the defendant the order I woke up the next day to a wire trasnfer for the full sum of the judgement
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Embleton v Natwest Credit card


embleton01
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because no one has posted on it for the last 6520 days.

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Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

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Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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I'm claiming this one for my OH. As we had all our statements I sent of my Preliminary Letter on 10th July.

 

Today I've received a response from Noreen King of Customer Relations, it reads

 

"Dear Mr xx

Thank you for your letter of the 10 July 2006 concerning NatWest Card Services.

In view of your comments, I have forwarded your correspondence on to the appropriate department who deal with the issues you have raised. I have instructed them to look into this matter and respond to you in due course.

Blah,Blah complaints leaflet enclosed"

 

That's all well and good Noreen but if 'due course' is not within the 14 days of my preliminary letter, I'll be sending my LBA !!!:-D

 

Keep you all posted

 

Emma x

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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OOOhhhh, hi all, delaying tactics abound.

 

Having sent off my preliminary letter on the 10th and received the response from Noreen above, I've got another letter.

 

This time it's from Eileen Mihill who is a Senior Customer Advisor :rolleyes:

Basically they are sorry we are less than satisfied with the level of service and thank me for letting them know so they can address my problems. But..... they need more time to look into matters further and answer my concerns fully. They will contact me in 10 business days to either propose a resolution or just let me know how things are going :lol:

 

Unfortunately, MY DEADLINE is 24th of July so if they don't cough up before Monday its LBA Time !!!!:lol: :lol: :lol:

 

Will keep you posted

 

Emble x

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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Hello

 

I do not know if you can help me. I banked with Natwast and Barclays a while a go, and at the time incurred charges for overdrafts and unpaid direct debits, do you know if you can make a claim even if the bank accounts are closed? Or know of anyone that may be able to help me please?

 

I am new to the site and not sure what to do.

 

Thank you

 

Hannah

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Hi Hannah and WELCOME to the site !!

 

Firstly its better to start off your own thread, makes it easier for people to follow your case and help you.

 

Next it doesn't matter if the accounts are closed or not (probably better because they can't threaten to close your accounts and stuff). Just follow the procedures as written in the FAQ's. It's best to spend a few days reading all the FAQ's and other peoples cases. There is quite a bit to get your head round but it is definately worth the effort.

 

Data protection, preliminary letter, letter before action etc. Regardless of the account being current or closed the process is the same.

 

Hope this helps

 

Emble x:)

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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Hi Hannah,

 

When you come onto the Natwest part of the forum, at the top you'll see a button to click on that says 'Start New Thread'. Click on it and put a title for your thread e.g Hannah Vs Natwest. Then put the question you have in the message box. Also, have a look at the frequently asked questions section http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/ and make use of the search facility.

 

Good luck!

 

Steve:)

Cap One here we go!:p

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Hi Emma, have put SAR into Nat West, but nothing yet. My letter was 10/07/06 - should I be more patient? M x

Abbey
- Data Protection Act (S.A.R - (Subject Access Request)) sent 15th July 2006

received usual Microfiche arguement and some statements

20th July - Microfiche letter sent

 

Nat West
- Data Protection Act (S.A.R - (Subject Access Request)) letter sent 10/07/06

 

Halifax Card Services
(Currently still open) - Data Protection Act (S.A.R - (Subject Access Request)) letter sent 19/07/06

Rcvd letter from HBOS plc - Thanking me for specific info - but request for info relating to manual info under no stat req to record this info?"

 

 

 

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:lol: :grin:

 

HOORAY !!!!!

 

Letter this morning from Hannah Salmon - Senior Concerns Officer

 

Your comments have been noted and on this occasion, I have arranged for the two late payment fees of £20.00 to be refunded to your account as a gesture of goodwill'

 

Usual blah,blah regarding the fees being fair resonable and transparent but they caved after a preliminary letter !!! I know this was only £40 but I was quite ready to take them to court and its better off in my pocket than theirs.

 

I'm still waiting for my Barclays Data protection response but this has given me the confidence to push through. Good Luck to everyone still fighting against NatWest

 

WOOO HOOOOO !!!!!!!

 

Emble xx

 

NOTE FOR MODS - Could you amend my Title to include WON !!! and I've completed the survey and donation HAS BEEN MADE!! - Thanks

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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** bump ** for MODS ** :D

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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