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    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
    • urm......exactly what you filed .....read it carefully... it puts them to strict proof to prove the debt is enforceable, so thus 'holds' their claim till they coughup or not and discontinue. you need to get readingthose threads i posted so you understand. then you'll know whats maybe next how to react or not and whats after that. 5-10 threads a day INHO. dont ever do anything without checking here 1st.
    • I've done a new version including LFI's suggestions.  I've also change the order to put your strongest arguments first.  Where possible the changes are in red.  The numbering is obviously knackered.  See what you think. Background  1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of November 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.  Unfair PCN  4.1  On XXXXX the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) the solicitors helpfully sent photos of 46 signs in their evidence all clearly showing a £60.00 parking charge notice (which will  be reduced if paid promptly).  There can be no room for doubt here - there are 46 signs produced in the Claimant's own evidence. 4.2  Yet the PCN affixed to the vehicle was for a £100.00 parking charge notice (reduced if paid promptly).  The reminder letters from the Claimant again all demanded £100. 4.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.   4.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim. No Locus Standi 2.1  I do not believe a contract exists with the landowner that gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-  (a) the owner or occupier of the land; or  (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44  For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.  2.2  The Defendant requested to see such a contract in the CPR request.  The contract produced was largely illegible and heavily redacted, and the fact that it contained no witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “No Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract. Illegal Conduct – No Contract Formed  3.1 At the time of writing, the Claimant has failed to provide proof of planning permission granted for signage etc under the Town and Country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.  3.4        I also do not believe the claimant possesses this document.  No Keeper Liability  5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.  5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.    5.3        The claimant did not mention the parking period instead only mentioned time 20:25 which is not sufficient to qualify as a parking period.   Protection of Freedoms Act 2012  The notice must -  (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; 22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim. 5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable. Interest 6.2  It is unreasonable for the Claimant to delay litigation for four years in order to add excessive interest. Double Recovery  7.1  The claim is littered with made-up charges. 7.2  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100. 7.3  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims. 29. Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practise continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.” 30. In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverable under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...'' 31. In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 2) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case. 7.7        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.  7.8        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).  In Conclusion  8.1        I invite the court to dismiss the claim. Statement of Truth I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Paypal - Chargeback


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Four months ago, I listed an auction on Ebay selling an Xbox 360 - This sold for £170 on the buy it now clause. It was specifically listed on the auction as "NTSC" - and the person who bought the item emailed me asking if it would play UK games to which I replied with "no, it would only play US games unless you get it modded". He had already paid for it with Paypal and within the week, it had cleared, funds into my bank account, and the item was sent.

 

Two weeks ago, I receive a charge back stating that the person who paid for the item, never once received the item and it was "fraudulent use of his credit card". Paypal have now taken £170 plus interest out of my paypal account and require me to bring the account back into the black.

 

The person who bought the console has never once emailed me to complain of anything, no negative feedback etc - and once I received the email from Paypal stating a chargeback had been lodged, they asked me to give them details of the transaction of which I promptly did so.

 

The guy must have received the console as there was a note on the parcel if undelivered, return to sender....and it was never returned, and it was also recorded too - although I have lost my receipt.

 

In a nutshell, this chap is trying to con me - he is denying making a payment for the console as it was "fraudulent use of his card", but yet he has never said he was going to return the console - I have had no contact whatsoever from him.

 

Now I have paypal on my back demanding me to pay this money, and I am refusing to do so as I have done nothing wrong - what can I do?

 

Any advice would be greatly appriciated, as I cannot afford to pay this debt - I have got the auction page as proof

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I take it you have a tracking number for the parcel? If so, update your paypal dispute. From what I know, paypal always favours the sellers providing a tracking number is issued.

Failing that, the buyer usually wins (with past experience and many years of ebaying!)

 

I def wouldnt backdown as you have sold an item with good intentions .. if the card was used and was stolen or whatever, that's ebays problem not yours. (this bit is what i think anyway)

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Four months ago, I listed an auction on Ebay selling an Xbox 360 - This sold for £170 on the buy it now clause. It was specifically listed on the auction as "NTSC" - and the person who bought the item emailed me asking if it would play UK games to which I replied with "no, it would only play US games unless you get it modded". He had already paid for it with Paypal and within the week, it had cleared, funds into my bank account, and the item was sent.

 

Two weeks ago, I receive a charge back stating that the person who paid for the item, never once received the item and it was "fraudulent use of his credit card". Paypal have now taken £170 plus interest out of my paypal account and require me to bring the account back into the black.

 

The person who bought the console has never once emailed me to complain of anything, no negative feedback etc - and once I received the email from Paypal stating a chargeback had been lodged, they asked me to give them details of the transaction of which I promptly did so.

 

The guy must have received the console as there was a note on the parcel if undelivered, return to sender....and it was never returned, and it was also recorded too - although I have lost my receipt.

 

In a nutshell, this chap is trying to con me - he is denying making a payment for the console as it was "fraudulent use of his card", but yet he has never said he was going to return the console - I have had no contact whatsoever from him.

 

Now I have paypal on my back demanding me to pay this money, and I am refusing to do so as I have done nothing wrong - what can I do?

 

Any advice would be greatly appriciated, as I cannot afford to pay this debt - I have got the auction page as proof

 

 

Extremely common problem. Write Paypal a letter to their London address demanding a written response [do not respond to their e-mails] together with a copy of the delivery receipt. Demand the response within 8 weeks, threatening to take them to court or the Financial Ombudsman Service.

 

At 8 weeks they'll either have not responded or have sent you some jargon refusing. Make a complaint on the FOS complaint form [download it from http://www.financial-ombudsman.org.uk]. Within it ask for the total amount claimed [or if not paid back then to be waived and no damage on your credit record] plus compensation for the aggravation caused by Paypal's negligence in dealing with the obvious [problem] artist.

 

Within a few months you'll have the money back. They'll either pay it back to your Paypal account or if you have - smartly - closed your account by then insist on paying it to your bank account because allegedly they don't have any chequebooks. Accept and it's over.

 

One friend has had it twice and another once. In Which? they have had a few articles with a similar problem and the same solution.

 

Paypal are voluntarily under the jurisdiction of the FOS despite being now based elsewhere in Europe [Lichtenstein I believe]. Each complaint that reaches the Adjudicator will cost 'em £450, so is better than via court.

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:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

:-) If you feel my post has been helpful, please click my scales. :-)

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Ahh , well I have been communicating with paypal via their [email protected] email address - I have sent them the following email.

 

"

With respective use of fraudulent credit card and debit to my paypal account, please be aware that any future attempt to remove monies from my bank account is nothing less then technical fraud. The goods previously stated were sent by 48 hour special delivery, and require a signiture to accept delivery - the recepient therefore received the goods. If he beleived that the goods were not his, he should have returned to "name and address" being me, to quiery the delivery or not sign for the goods. It appears to me that not only has the recepient been compensated by his bank, but he also possess the goods, and I am suffering the consequences of his banks neglegence and paypals needs to recover the goods.

It appears that I am paying the consequence for someone elses fraud. I dont know anyone who would be stupid enough to put their own name and address on the goods if they were to commit fraud.

In summery, the recepient has the goods, and has been compensated by his bank. His bank and paypal have no responsibility to which I am minus an xbox 360, and potentially around 195 pounds due to the interest that you have also added to my account.

Please refer to the recepients ebay account which I will provide you with a link below for you to access and see that the recepient has been taking part in fraudulent activity.

Please look at this in a sensible light and remove the negative amount from my account and draw a line under this unsavoury issue. "

The chaps ebay username was j.tyson_123 and surprise surprise the account is no longer active, and that he has 3 negative feedback, one of which stating he is a fraudster - and the only positive feedback he had , was one I left - as I smelt a rat even after he had paid for the item, I left a comment about the console being NTSC so he couldnt come back with that as an excuse, although I never saw this fraud coming into play as he had no feedback at the time.

If they waved the charges - and put my account to zero, would they compensate? I mean I have done sod all wrong here..... I am the one being made out to be commiting the fraud.

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I specifically recommended that you write to them by post and not by e-mail because the e-mail goes through to their customer 'support' as opposed to the UK/Ireland team that should deal with it.

 

You will most likely get compensation if the bank refuses to refund it and you take it to the FOS, on the basis that they have refused, but if they agree then you don't get compensation.

 

Don't deal with Paypal if you know what's good for you - just my piece of advice for the day!

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:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

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cheers Pickle - yeah I have established not to use paypal again lol. Ihad already emailed that to Paypal BEFORE you had told me , so it wasnt a case of me thinking I had better judgement, I just thought id better say as you have tried to help - which is greatly appriciated mate.

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Thanks, nice to be appreciated :wink:

 

Read a bit of Welcome to PayPalSucks.com, PayPal Lawsuit, PayPal Alternative, PayPal Complaints, Fraud & Evil behind the PayPal system! for just some of Paypal gets up to. I think they are definitely down there with the worst financial services companies on the face of this planet.

 

I have used Moneybookers and had no trouble. A limitation I had was that they limit you to 3 cards and they can't be deleted, only expire, so when I changed cards I didn't have what to put on. But I called them - on their unfortunate 09 number, the only problem I had with them - and they sorted it out for me. Paypal would have left me screaming for mercy!!!

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:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

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Thanks, nice to be appreciated :wink:

 

Read a bit of Welcome to PayPalSucks.com, PayPal Lawsuit, PayPal Alternative, PayPal Complaints, Fraud & Evil behind the PayPal system! for just some of Paypal gets up to.

 

I get this message from my security when I try to access this site.

 

 

block-doc.gif Danger: AVG Search-Shield has detected active threats on this page and has blocked access for your protection.

 

 

The page you are trying to access has been identified as a known exploit, phishing, or social engineering web site and therefore has been blocked for your safety. Without protection, such as that in the AVG Security Toolbar and AVG, your computer is at risk of being compromised, corrupted or having your identity stolen. Please follow one of the suggestions below to continue.

PLEASE DONATE ANYTHING THAT YOU CAN

 

 

A government that robs Peter to pay Paul can always depend on the support of Paul.

George Bernard Shaw

 

 

 

 

Go on, click me scales (if I have helped) :grin:

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I get this message from my security when I try to access this site.

 

 

Yahoo! mail also refuses links to Welcome to PayPalSucks.com, PayPal Lawsuit, PayPal Alternative, PayPal Complaints, Fraud & Evil behind the PayPal system!. I visit the site almost daily and have no problems, so I would bypass AVG.

 

Most likely they're being paid off by Paypal or threatened by them! Even more reason not to use Paypal in my opinion :p !!!

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:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

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The Paypal conspiricy gets deeper :D! I will bypass it then.

 

I have just sold a few items on ebay, and I especially liked the bit at the end that said I had to offer Paypal as I have had limited sales with them, I suppose you could call over 500 items limited in their terms.... my listing stated that 'although I have to offer Paypal to bump up ebay's profit margin, I will offer a DISCOUNT to anyone who paid by my other methods shown, do not confuse it with a surcharge as I do not add anything onto the invoice charge for paying by Paypal', surprisingly, nobody paid me by Paypal lol!

PLEASE DONATE ANYTHING THAT YOU CAN

 

 

A government that robs Peter to pay Paul can always depend on the support of Paul.

George Bernard Shaw

 

 

 

 

Go on, click me scales (if I have helped) :grin:

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The Paypal conspiricy gets deeper :D! I will bypass it then.

 

I have just sold a few items on ebay, and I especially liked the bit at the end that said I had to offer Paypal as I have had limited sales with them, I suppose you could call over 500 items limited in their terms.... my listing stated that 'although I have to offer Paypal to bump up ebay's profit margin, I will offer a DISCOUNT to anyone who paid by my other methods shown, do not confuse it with a surcharge as I do not add anything onto the invoice charge for paying by Paypal', surprisingly, nobody paid me by Paypal lol!

 

 

A friend did that and got barred from eBay. Be careful, they will do anything to screw anybody over!

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:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

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Really? I didn't think I was breaking any rules by adding a discount, but I suppose that ebay don't do rules, even their own anyway!

 

I'm not bothered if they close my account, I have a spare one for emergencies (have sold all my hubbys old footie shirts, trainers he doesn't wear and still in box, jeans, shirts and t-shirts on it, he still hasn't noticed and it paid for my last Christmas girls night out lol), but it does make you want to rip your hair out.

 

Thanks for the warning legal pickle, I might add that onto the checkout bit so I won't get reported!

PLEASE DONATE ANYTHING THAT YOU CAN

 

 

A government that robs Peter to pay Paul can always depend on the support of Paul.

George Bernard Shaw

 

 

 

 

Go on, click me scales (if I have helped) :grin:

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Really? I didn't think I was breaking any rules by adding a discount, but I suppose that ebay don't do rules, even their own anyway!

 

I'm not bothered if they close my account, I have a spare one for emergencies (have sold all my hubbys old footie shirts, trainers he doesn't wear and still in box, jeans, shirts and t-shirts on it, he still hasn't noticed and it paid for my last Christmas girls night out lol), but it does make you want to rip your hair out.

 

Thanks for the warning legal pickle, I might add that onto the checkout bit so I won't get reported!

 

 

Be careful! eBay have been known to cancel spouse accounts of barred customers and accounts where they suspect - without any evidence - that a barred customer is using another customers account.

-------------------------------------------------------------------------------------

:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

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Well I have just had a couple of auctions that have finished, so will be more careful next time, I'll have to think up a cunning plan lol!

 

Thanks again ;)

PLEASE DONATE ANYTHING THAT YOU CAN

 

 

A government that robs Peter to pay Paul can always depend on the support of Paul.

George Bernard Shaw

 

 

 

 

Go on, click me scales (if I have helped) :grin:

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Well I have just had a couple of auctions that have finished, so will be more careful next time, I'll have to think up a cunning plan lol!

 

Thanks again ;)

 

 

No probs. Good luck!

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:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

:-) If you feel my post has been helpful, please click my scales. :-)

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Folks - an update on the situation......

 

Even though my xbox was sent on recorded signed for 48 hour delivery which I stress, had to be signed for, the fact that the ebay user had been barred from ebay for fraudulent activity as seen in his feedback, and the fact that I put my name and address on the parcel stating "if none delivery, return to Scott Frazer etc etc etc...... being my real address...........

 

"Dear scott frazer,

 

As you know, we have been using the information you provided to dispute a

chargeback filed against the transaction detailed below. Despite our best

efforts, the buyer's credit card company decided in favour of the buyer.

 

Unfortunately, we do not control the outcome of the chargeback decision

reached by the buyer's issuing bank in a credit card transaction. By

accepting the terms of the PayPal User Agreement, you agreed to accept the

decision of the issuing bank as final and legally binding for this type of

dispute.

 

Please review the information below for more details about this case.

"

 

What next folks?

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So his bank has repaid him the £170, what about yours have you had the £170 deducted from your account? If they have I would speak to your bank pronto! Also if they have been repaid by their bank, Paypal now have no gripe with you?

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Folks - an update on the situation......

 

Even though my xbox was sent on recorded signed for 48 hour delivery which I stress, had to be signed for, the fact that the ebay user had been barred from ebay for fraudulent activity as seen in his feedback, and the fact that I put my name and address on the parcel stating "if none delivery, return to Scott Frazer etc etc etc...... being my real address...........

 

"Dear scott frazer,

 

As you know, we have been using the information you provided to dispute a

chargeback filed against the transaction detailed below. Despite our best

efforts, the buyer's credit card company decided in favour of the buyer.

 

Unfortunately, we do not control the outcome of the chargeback decision

reached by the buyer's issuing bank in a credit card transaction. By

accepting the terms of the PayPal User Agreement, you agreed to accept the

decision of the issuing bank as final and legally binding for this type of

dispute.

 

Please review the information below for more details about this case.

"

 

What next folks?

 

Read my message above. It tells you what to do. Paypal won't give in till it goes to the Financial Ombudsman Service.

-------------------------------------------------------------------------------------

:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

:-) If you feel my post has been helpful, please click my scales. :-)

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What has happened.....is that according to paypal from their email - The fraudster has had his money refunded by his bank - who subsequently charged paypal, and paypal are wanting to recover the funds from me.........

 

Also what is highly unusual, is that the time constraint that paypal have given me to debit the account is as follows..........

 

"None"

 

They are telling me to pay the money into the account, but have not stated when its got to be in there by......surely this is the way out of it?

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What has happened.....is that according to paypal from their email - The fraudster has had his money refunded by his bank - who subsequently charged paypal, and paypal are wanting to recover the funds from me.........

 

Also what is highly unusual, is that the time constraint that paypal have given me to debit the account is as follows..........

 

"None"

 

They are telling me to pay the money into the account, but have not stated when its got to be in there by......surely this is the way out of it?

 

I understand what has happened and repeat my recommendation to write them a letter to their UK office and then take it to the Financial Ombudsman Service when they refuse to refund it.

 

That is interesting but with Paypal is not a way out of it. You need to sort out the matter once and for all, or if Paypal realize their mistake they will deal with it later and you'll be screwed then.

 

Follow my advice and keep us posted.

 

If you need help articulating the letter and complaint parts of the FOS form, then I'm happy to try and help.

Edited by legalpickle
typo

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:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

:-) If you feel my post has been helpful, please click my scales. :-)

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If you could help me with the letter mate, that would be great, im not the best in the world with my terminology

 

Ok Scott, here goes.

 

You will need to fill it in with all the relevant personal information. Once you have done so - due to the confidential information - I am happy to go through it with you by PM.

 

Then send it to them by special delivery and wait till the 8 weeks are up or you get a refusal from them by post, then it's to the Financial Ombudsman Service and before too long you should have your hard earned dough back.

 

Before others correct me and say that Paypal is actually a different company now based somewhere else in Europe - Liechtenstein I believe - yes, you are right, but they answer all the mail at the London address and it saves money, so better write to their with this company name - which was the company that used to operate Paypal till everything was transferred to another European company.

------------------------------------------------------------------

Paypal (Europe) Ltd,

Hotham House,

1 Heron Square,

Richmond upon Thames,

Surrey,

TW9 1EJ

To Whom It Should Concern:

FINAL LETTER BEFORE LEGAL ACTION

I am writing as with regards to my Paypal with the registered e-mail address: . I demand a written response to this letter, as is my legal right.

I sold an item on eBay [] on to and received payment of £170 via Paypal on . The item was then dispatched via Royal Mail – 1st Class Recorded.

The buyer disputed the payment, and I was asked by Paypal to provide the tracking number of the delivery, which I did. Paypal refused to cancel the dispute, despite my evidence that the buyer had actually received the item on .

This buyer has fleeced several other buyers prior to fleecing me. It is therefore Paypal’s duty together with eBay to ban such buyers and make sure that they do not get away with such scams.

If Paypal had presented the evidence to the buyer’s financial institution they would have been obligated to stop their client from carrying out such a fraud, but instead Paypal seem – from this and colleague’s experiences – convinced that they must assist people in fleecing their biggest customers – those people who accept Paypal payments for selling their items, without whom their would be no Paypal.

I therefore demand written response [i.e. not by e-mail] together with a full refund within 8 weeks or I will either take the matter forward via the Financial Ombudsman Service seek compensation or via the courts seeking interest [at 8% per annum pursuant to s69 of the County Courts Act 1984] and court fees.

Sincerely,

Scott Frazer

-------------------------------------------------------------------------------------

:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

:-) If you feel my post has been helpful, please click my scales. :-)

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