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    • thread title updated. so a sold debt. who are the solicitors? TM legal? why didn't ovo do this themselves as they do but chose to sell the debt on for 10p=£1? funny debt you state you reived a letter of claim, why did you not reply too it.? also is there is no indication of the date this bill comes from on the claimform? how do you know its from 2022? what other previous paperwork have you received? please scan page 1 of the claimform and bothsides of ALL previous letters upto one mass pdf read upload carefully. .................. pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Thank you again. I'm hoping it will come out in the wash and will endeavour to check my online account. I'm a bit unsettled by not hearing from Booking.com but the host is sounding helpful at the moment. HB
    • I've just remembered that a friend of mine had bookings cancelled on Booking.com about a month ago - and the good news is that all worked out in the wash. I'm at work now but will scribble properly in a couple of hours with the full tale.
    • Thank you Dave. I've had nothing from Booking.com, just a message via the site from the host. I know I need to check my bank account, just trying to resolve some technical issues. HB  
    • Which Court have you received the claim from ? Civil National Business Centre Name of the Claimant ? JC INTERNATIONAL AQUISITION How many defendant's  joint or self ? Self Date of issue – 22 May 2024  Particulars of Claim What is the claim for – 1. The def owes the claimant £300 in respect of gas and electricity charges supplied by OVO. 2. Debt was assigned to the claimant with notice given to the def. 3. Despite formal demand the def has failed to pay the debt and the claimant claims £300 and further claims interest pursuant to s69 of the CCA 1984. What is the total value of the claim? £385 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Energy debt When did you enter into the original agreement before or after April 2007 ? After Do you recall how you entered into the agreement...On line /In branch/By post ? Moved home and they were the current energy supplier  Is the debt showing on your credit reference files (Experian/Equifax/Etc...) ? No Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt assigned to JC International Were you aware the account had been assigned – did you receive a Notice of Assignment? Not sure probably  Did you receive a Default Notice from the original creditor? Again can't remember but probably  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? Changed supplier What was the date of your last payment? Never  Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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Swift Advances. Secured Loan Charges reclaim


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Title Insurance Premium if any. This is what it says in my two remortgages. Not even a box for it in my first mortgage because we agreed I would have nothing to gain by way of PPI or insurance as I understood it, of any kind. What does the word Title mean because I cannot understand what exactly is being insured here.

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Hello everyone,

 

rainbow can you let me have sight of your agreement ?

- pm me if you prefer.

If you do post it here BLOCK OUT YOUR DETAILS please.

 

I'm currently working towards :

 

1. A Class Action against SWIFT

2. Getting our money back

3. Putting them out of business

 

Not neccessarily in that order!!

 

Kind regards to all

 

Dougal

 

 

Dougal

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I know I keep on about the Title Indemnity Insurance, and the fact that Swift refuse to supply copies of any Documents relating to it, is of the utmost importance.

I believe that in a lot of loans Swift have charged for this insurance but have not taken it out……………The borrower has no choice to pay the fee for it, because if they do not ….Swift will not lend the money ( Blackmail in my eyes). It only needs one case to prove the Insurance has not been taken out, then Swift have had it …….Blackmail AND Fraud.

I am certain that is the reason why they will not produce any info about this Insurance.

Everyone must keep on insisting they supply a copy of that policy.

sparkie

 

Hi All!

 

Our mortgage agreement (settled) has £135 for 'Title Indemnity Fee (if any)'. We have SAR'd Swift and received back no document for this, along with quite a few other missing items. So far our non-compliance letter has been met with............more non-compliance - there's a surprise!

 

Dougal - would definitely be interested in your proposals, although I for one would prefer to get our money back BEFORE putting them out of business!

 

Regards,

 

Landy x

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Title Insurance Premium if any. This is what it says in my two remortgages. Not even a box for it in my first mortgage because we agreed I would have nothing to gain by way of PPI or insurance as I understood it, of any kind. What does the word Title mean because I cannot understand what exactly is being insured here.

 

Hi overdone

Go to the web address below it explains it.

 

http://www.remortgage-conveyancing.co.uk/legal_indemnity_insurance.shtml

 

sparkie

 

 

Edited by Sparkie1723
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So you'd imagine Sparkie that they'd, for the sake of cost and expediency, take out a 'block' cover as they apply it to everyone's loan by the looks of things. So we need to ask for the cover policy to ensure the dates of cover are in place and what it costs. They won't supply this without some kind of court order as they'll tell you it is 'they' that it covers no-one else. We can't tell though can we? "Just pay us 180 quid and we'll let you think we've got this insurance" sounds more the mark..mark?...Mark? that name rings a bell - Mark White, of cooorse :D and another 'of course, is of course the fact that we were not given a choice of policy, details of what it costs in real terms and whether the cover covered anything we might suffer, but hey, we only paid for it!.

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Exactly smarterchick, but again there are two types of these insurances and because of that we are even more entiled to see which one they hold, as one typecovers the borrower as well......and the borrower should be made aware of what it covers the borrower for,...... also because we pay for it and its a mentioned on the mortgage/loan agreement the borower MUST by law be entitled to see it BEFORE the agreement is signed.....the borrower may have been able to get it cheaper or contact his 1st mortgagee and obtain proof there was no need for such insurance as they had carried out all the necessary checks and investigations before they lent any money on the property.

Does that mean Swift aren't as capable as the First Mortgagee:?::?:;)

 

sparkie

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Good morning all,

 

I have now had the chance to make some further and deeper investigations regarding Swift.

 

Firstly I apologise, and yes it is more important to get the money back from Swift BEFORE they go under!!!

 

Secondly and as a main issue, non compliance (possibly deliberately) with a SAR request is against the current legislation. I understand that a gentleman by the name of Matthew Payne is an Assistant Solicitor with Swift, according to documents received, so I have checked the Solicitors register for England and Wales and he is on the register having been admitted on 15th March 1990. However, it is important that he holds a CURRENT practicing certificate, and these are valid from 1st November to 31st October, and a fee is payable. Perhaps further enquiries should be made.....

 

Now then, let us consider his position - I say that a complaint to the Solicitors Regulation Authority, (and they are the former Law Society Complaints Department - now independent) will get the ball rolling, and I have taken this from their website 'We tackle unacceptable performance, misconduct and dishonesty by taking firm, fair and timely action. As far as possible, our processes are open and transparent.'

 

The alternative is the Legal Complaints Service whose service is 'independent, impartial and free' according to their website. They may ultimately refer complaints to the SRA, but we must remember that a solicitor acting for a firm has a defined duty to ensure that his employers comply with the Law, and by non-provision of responses to requests, whether they be by Data Protection Act SAR requests or otherwise for information, a breach of the Law has occurred.

 

This may well prove to be the 'Achilles Heel' in Swift, they will be unable to argue that they were unaware of their own position, because in doing so, they would immediately place their legal representative in a position of having breached the regulations.

 

I suggest that a letter to Swift along these lines may well produce a better reaction.....If not numerous complaints will turn the spotlight onto their activities in no uncertain manner.

 

Meanwhile I am still looking at other details, my apologies for a rather long post.....I believe that the comments I have made will apply to all other organisations - I may be wrong.....

 

 

Best wishes to all

 

 

Dougal

 

IF YOU ARE INTERESTED IN A CLASS ACTION AGAINST SWIFT PLEASE PM ME.

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I still believe a CPR 31.6 is the best and quickest way forward ...a Court would order Swift to supply a copy of the underwriting sheet and Title Indemnity Insurance once some has these in their possession things could be "worked out" quicker....and if I am right in my conclusions so far they will be found carrying out 'questionable' actions ....they would not like that being proven I can assure everyone.

sparkie

Edited by 42man
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I am with Sparkie on this one.....the only way of getting documents before starting any legal proceedings is the CPR31.16 pre action protocol.....(if they won't reveal anything via a SAR - which relates directly to documents pertaining to a 'data subject') if there is any doubt on this, an email to the ICO might be useful......you don't want to take a company to court for non compliance of a SAR, if any areas of the paperwork that you have requested under a SAR don't appear - and find that in some grey area of the Data Protection Act that the documents aren't classified as being related to a 'data subject'....

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In my opinion, then if they fall foul of the CPR31.16 then you have a stand alone case to take to court to get a judge to enforce that CPR31.16 - although this is for a credit card account this cagger did go to court JUST on the issue of them not complying with the CPR31.16 - http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/165349-smt37-morgan-stanley-goldfish-3.html#post2119750

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who said anything about an individual complaint OD ? ;)

Me. Can I submit my complaints to FSA? The FOS did not want to know as Swift were only recently covered by them.

 

If it were a straight forward matter of reclaiming charges only, then an individually tailored approach could be supported. Because I appear to have been done down in areas that I do not understand too, I don't hold out much hope of even listing what I am entitled to, by way of refund. I would stand no chance in court. I do not understand what I have signed and just accepted all in good faith then I come on to a forum like this and find hell to pay. I will have to use one of those companies who claim to check the lot.

 

Mortgage Indemnity Guarantees

bullet.gif Unfair early redemption penalties

bullet.gif Sub Prime mortgage agreements

bullet.gif Payment Protection Insurance Policies

bullet.gif Secret commissions

bullet.gif Miscalculated APR’s

bullet.gif Unfair charges

bullet.gif Unfair Terms and Conditions

bullet.gif Any form of ‘unjust enrichment’ by the lender

bullet.gif Overpayments

Edited by overdone

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Me. Can I submit my complaints to FSA? The FOS did not want to know as Swift were only recently covered by them.

 

If it were a straight forward matter of reclaiming charges only, then an individually tailored approach could be supported. Because I appear to have been done down in areas that I do not understand too, I don't hold out much hope of even listing what I am entitled to, by way of refund. I would stand no chance in court. I do not understand what I have signed and just accepted all in good faith then I come on to a forum like this and find hell to pay. I will have to use one of those companies who claim to check the lot.

 

Mortgage Indemnity Guarantees

bullet.gif Unfair early redemption penalties

bullet.gif Sub Prime mortgage agreements

bullet.gif Payment Protection Insurance Policies

bullet.gif Secret commissions

bullet.gif Miscalculated APR’s

bullet.gif Unfair charges

bullet.gif Unfair Terms and Conditions

bullet.gif Any form of ‘unjust enrichment’ by the lender

bullet.gif Overpayments

 

Hi OD,

 

It's early days with our claim, but I can see we'll probably be in the same position soon, if their lack of compliance and what you say about the FOS is true.

 

As for their confusing way of describing their charges/deliberately muddying the waters by calling them one thing in a SAR and another on the redemption statement, well words fail me so I've just put the lot on a spreadsheet!

 

I would also be interested to know if an individual could go to the FSA, as I had no idea about the FOS refusing to deal with Swift issues.

 

Regards,

 

Landy x

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Keep up the pressure on tge OFT write to them as often as you can about anything Swift have done or have not done......I do know for a FACT that the Oft are monitoring Swift VERY closley.....the OFT take a while to act because they gather facts and evidence over a fair period of time, but they are being watched have no fear and have been since October/Novenber 2007.

 

sparkie

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Me. Can I submit my complaints to FSA? The FOS did not want to know as Swift were only recently covered by them.

 

If it were a straight forward matter of reclaiming charges only, then an individually tailored approach could be supported. Because I appear to have been done down in areas that I do not understand too, I don't hold out much hope of even listing what I am entitled to, by way of refund. I would stand no chance in court. I do not understand what I have signed and just accepted all in good faith then I come on to a forum like this and find hell to pay. I will have to use one of those companies who claim to check the lot.

 

Mortgage Indemnity Guarantees

bullet.gif Unfair early redemption penalties

bullet.gif Sub Prime mortgage agreements

bullet.gif Payment Protection Insurance Policies

bullet.gif Secret commissions

bullet.gif Miscalculated APR’s

bullet.gif Unfair charges

bullet.gif Unfair Terms and Conditions

bullet.gif Any form of ‘unjust enrichment’ by the lender

bullet.gif Overpayments

 

I don't think there would be much point in all honesty OD. Times Mobile

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Did someone say Swift had brokers in Manchester and Liverpool they used? I'm up there tomorrow and will have access to CAG from there en route, if anyone does can they let me know as I want to pop in and check these people out... Thanks

 

SC

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Originally Posted by sunray001 viewpost.gif

Hi Sparkie,

 

Do you honestly think Swift will wait 6 months before starting repossession?

I will soon be able to let you know.

 

regards

 

sunray

-----------------------------------------------------------------

Hi People,

Just got a letter from swift saying they are going to start reposession proceedings within the next week if I don't cough up. I have missed 2 payments. Any one idea of my next move. Have been tied up recently with family ilness. Sparkie if you send me your email address I will send you a copy of my agreement?

regards

sunray001

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Originally Posted by sunray001 viewpost.gif

Hi Sparkie,

 

Do you honestly think Swift will wait 6 months before starting repossession?

I will soon be able to let you know.

 

regards

 

sunray

-----------------------------------------------------------------

Hi People,

Just got a letter from swift saying they are going to start reposession proceedings within the next week if I don't cough up. I have missed 2 payments. Any one idea of my next move. Have been tied up recently with family ilness. Sparkie if you send me your email address I will send you a copy of my agreement?

 

regards

sunray001

HI sunray

I will send you my e mail address by pm....first write to Swift send it recorded delivery reminding them of the New Government advise/guidelines that lenders should refrain from initiating possession proceedings and delaying them until 6 payments have been missed.

The Government and the OFT will take a seriously dim view of any lender disregarding this advise and regard it as an abuse of power and postion.

 

Major lenders agreed with the government in late 2008 to allow three or six months before beginning possession proceedings against homeowners who have fallen into arrears with mortgage payments. This gives parties time to comply with the protocol and for borrowers to seek advice from a practitioner at the first hint of financial trouble.

Suggest to Swift they read the Law Societies Practice Note Protocol on repossessions on this website

 

Solicitors: private client work UK-wide from Bristol solicitors Humphreys & Co

 

sparkie

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