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    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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Debt following death.


nuthatch
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In spite of what I have read elsewhere on CAG...Lloyds TSB do have a heart :)

Received a letter yesterday to say my husband's debt has been written off and balance reduced to zero.

 

Nice One!:D

 

Great start - one down (?) to go.

 

The first one is always the hardest.Now you can use Lloyds TSB as an example to the others when asking for the debt to be written off.

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along with all the other letter that will be comming in says we have cancelled this debt.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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along with all the other letter that will be comming in says we have cancelled this debt.

Very important. Argos cancelled mine and I took it all at face value and did not keep the letter. Six months later Cabot bought it. I am still paying it off but not for much longer.

If my post helped you feel better, click my scales.

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The letter cancelling my husband's debt has been safely put away in one of the new files.

 

Letter from Cabot re my CCA request for my Goldfish account received today:

 

Although Cabot has requested the information, the original lender is experiencing a delay in retrieving the information from its archives.

We shall send you the information as soon as we receive it.

 

We will, as a gesture of goodwill put your account on hold until we receive further communication from the original lender.

I think this could be good news or am I jumping the gun?

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Yes you should wait & see. However if you should get one, & this is relevant to all you creditors, make sure what you get is a true copy & that any signature purporting to be yours is in fact yours.

 

Beware of cut & paste it's very popular computer function amongst some DCA's & in particular some major creditors

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The letter cancelling my husband's debt has been safely put away in one of the new files.

 

Letter from Cabot re my CCA request for my Goldfish account received today:

 

 

I think this could be good news or am I jumping the gun?

 

I think Goldfish are run off their feet at the minute as I am still waiting for mine.Not had any word from them as mine is directly with GF.

 

They haven't even had time to phone me for the last month LOL :p

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Yes you should wait & see. However if you should get one, & this is relevant to all you creditors, make sure what you get is a true copy & that any signature purporting to be yours is in fact yours.

 

Following this advice and other posts on CAG, I used a squiggle of my initials on both the CCAs I submited to my creditors. I have never used this "signature" before so if I get an agreement with this on it is obviously a reconstructed document.

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I was in a similar position two years ago when my husband died,had to wait about two months for bereavment payment which i recieved for a year,you might be able to get help from dhss for funeral ,I recieved the £2000 also which was payed quickly,mistakes I made,over 16hrs work can get working tax credit,I worked 15,and if had been unemployed for more than six months and over 50,let the job centre help find work,can get extra help from the government,I know this is slightly off topic but you can learn from others mistakes and the only way of letting you know,there is hardly any provision it seems for widows,was left with £77 a week and had to pay anything over the income support level back in rent and council tax,I was 58,sixty next month,cant wait,its been a struggle to exist and pay bills since my husbands death.

joyce

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So sorry to hear of your struggles, Joyce.... and thank you for your contribution to this thread. Two years is not that long ago in real terms.... I can remember my Mum struggling to make sense of things for years after Dad's passing....

 

If you need any help with anything yourself, please post a thread.... no matter what it is.

 

Bless you.... :)

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Thank you Joyce and I am sorry we have to meet like this.

I actually work 20hrs but am off sick at the moment. I have an occupational pension as I took early retirement from the NHs and I will also get a percentage of my husband's occupational pension. I have got the bereavement allowance.

I am luckier than a lot of people in my situation.

I do hope you are managing OK and thanks again.

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Another letter from Cabot dated 22.08.08 about my Goldfish CC

 

Your request under the CCA 1974

 

We recently wrote to you informing you that the original lender is experiencing a delay in obtaining information from their archives. Although 24 days have passed since your request, we hope to be able to send the information to you shortly. We shall remind the original lender that your information remains outstanding and should be orocessed as a matter of urgency.

 

We apologise for any inconvenience you may have experienced as a result of this delay.

 

The status of your account

 

Your account shall remain on hold until further notice.

 

So, Cabot/Goldfish are way out of time now by Cabot's own admission.

Do I just leave things as they are?

I am anything for a quiet life if I can.

 

I have heard nothing more from Robinson Way who received their CCA on the same day as Cabot.

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Just another question :D

 

One of my (many) debts is a CC with Lloyds TSB. But I have been getting letters from BLS collections who I understand from elsewhere on CAG are their DCAs.

But I have never had anything to say this debt was being passed over to them.

The first I knew was when a letter arrived in May offering a F&F at a 30% reduction. I wrote back declining their offer and informed CCCS.

Do HFC still have to let me know they are passing the debt on if BLS are "in-house"? It's just that a letter arrived on Saturday to say that "I had not stuck to the terms of the agreement" and "pay up or else" (paraphrase). But my husband and I have the same CCCS client number and Lloyds wrote to write off his debt following his death so they must know the account is on hold by CCCS until I can do a new I&E statement. So they must know the situation....musn't they?

 

I have just noticed that the balance BLS have recorded is about £300 more than the CCCS balance on my DMP so I guess there are more charges added when I haven't missed any payments on my DMP until my husband died.

 

I hope this post makes sense.

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Considering they don't let people know when they sell accounts... they're not likely to bother with an in-house brigade, or to an outfit they use regularly to collect on their behalf, to be honest.

 

Can't say I've ever been informed myself.... but there's b*gger all that the regulatory bodies would do about it anyway, even if they were meant to inform people.

 

If they are hassling you, then CCA them as well. :)

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I have had my DMP review with the CCCS and my monthly payment has been reduced by more than a quarter as I am off sick. This is towards a debt of just over £40000.

I asked the counsellor about making F &F offers with the lump sum I have and she said I could either pay off the smaller accounts or offer everyone a pro rata amount. They would probably get about 30%.

I have no idea how long I will be off work and it could be a few more months yet.

I am going to CCA as many creditors as I can but I do find it stressful. I did not mention to the CCCS counsellor that I had sent off CCA requests. If I zero the amounts owed to Robinson Way and Cabot on my DMP online plan so they don't get paid, it means I couldn't add them on again if it all goes pear shaped.

Robinson Way and Cabot have not come up with my CCA request yet and are now way out of time.

 

I wish I could think logically about this but I am in panic mode today. I have read so many CAG threads that I wish I could have other people's attitudes towards creditors. THe logical part of my brain understands what everyone is doing but I seem to lose the plot when I try to put it into practice for myself.

Edited by nuthatch
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I have had my DMP review with the CCCS and my monthly payment has been reduced to £82 from £418 as I am off sick. This is towards a debt of just over £43000. Just goes to show that it can be done.... despite what banks/finance companies tell you.

I asked the counsellor about making F &F offers with the lump sum I have and she said I could either pay off the smaller accounts or offer everyone a pro rata amount. They would probably get about 30%. Don't rush into this Nuthatch.... CCCS receive their funding from the finance industry, so they're not as impartial as people like to think. See what happens following the CCA requests first.

I have no idea how long I will be off work and it could be a few more months yet.

I am going to CCA as many creditors as I can but I do find it stressful. It's very new territory... so a lot of people feel this way at first. I did not mention to the CCCS counsellor that I had sent off CCA requests. Probably wise.... If I zero the amounts owed to Robinson Way and Cabot on my DMP online plan so they don't get paid, it means I couldn't add them on again if it all goes pear shaped. No reason to worry about this. If they do happen to produce an enforceable Agreement, then you can come to an arrangement yourself. I have always done this and have never gone through a DMP in my life.

Robinson Way and Cabot have not come up with my CCA request yet and are now way out of time. Then you can cancel their payments.

 

I wish I could think logically about this but I am in panic mode today. I have read so many CAG threads that I wish I could have other people's attitudes towards creditors. THe logical part of my brain understands what everyone is doing but I seem to lose the plot when I try to put it into practice for myself.

 

Sometimes people just need a bit of reassurance that's all. You're no different from everyone else in that respect, Nuthatch. :-)

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One day at a time Nuthatch.

 

It gets you down when you are in the thick of it but at the end of the day it's only money.

 

As you know there are more important things in life & £xx to the banks isn't even a round of drinks in terms of the debts they are writing off at present.

 

Take the creditors one-at-a-time as (if) they reply & everyone on here will help.

 

As a matter of interest is the debt all in your name?

Edited by saintly_1
removal of amounts
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