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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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If you take a look at some of the comparison sites you can get a listing of business accounts that offer free banking (ie; no monthly charges) and also no transaction fees.

 

I've just done a quick look myself, and there actually seems to be quite a few.

 

PM

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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So, I see nothing very much happened today. We'll get judgement maybe by october, and appeals will start in november, maybe... apart from that :shrug:

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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No kidding.

 

The stay was put in place due to lack of evidence.

 

Because the Banks defended the claim the oft made.

 

However We Should have reason to belive these charges are unlawful because of this report.

 

There is more evidence to consider withint the case.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

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Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

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"Hope"

 

Thats what this case is based on it would seem.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Hi everyone and Bookworm hope you are all well?.Looks like the banks are being kind to us all now by giving us extra on our overdraft facility and calling it a Reserve, is this for our benefit or is it to make them look good to the court :D:D:D:rolleyes:...

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Sorry yourbank but havn't been on for a while apart from that I only really post on this thread cannot understand all the gobligook on other threads so I am sorry to have been a bit of a bore to you...:smile::smile::lol:;-) obviously you work for a bank?

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I am on so many forums, that every time I see the words, "Barclays [problem]", "Barclays, has anyone got this before", I am screaaming ARRRRRRRRRRRRRRRRRGGGGGGGGHHHHHHHHHHHHHH! Yes a billion times. Sorry if the post came across like that, not meant as was written:o

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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JC, I said I have seen the thread about the Barclays Reserve about a billion times, on here, MSE, PC, etc,etc, with the above named titles. Sometimes, I comment on them and mostly I don't.

Post 1127 was a throwaway comment.

JC, I seem to know less and less and less here, somedays. Perspective is everything, one person views a charge as a con, another as a [problem], and another as a penalty for their mistake. I can understand you view and other contrary views.

For me, I don't get charges so I don't view them as something that I need to think about at this moment.

When I do have a view I am sure I will post somewhere on the tinterweb. I am sure I may have had a view in the past as Nattie on here.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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What quite shocks/surprises me to all this is so 'low key'. This is our cash they are holding on to and yet it seems so few people 'rock the boat'. HSBC in my case merrilly charge me £150 a month as just 'procedure' and I look in dismay at their blaise attitude to it all. Do the financial institutions know something we don't I wonder?

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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No, but they can still charge until the conclusion of the OFT test case. The historical T&C's decision is likely in September and that decision will be interesting to see.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi Guys,

 

I can not find anything on the OFT report regarding its investigation into bank charges. I understood that the OFT would hand over its preliminary report to the judge in a letter by the end of July. It is now the 5th August, has there been any developments?

 

TheyrCriminals

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JC, I said I have seen the thread about the Barclays Reserve about a billion times, on here, MSE, PC, etc,etc, with the above named titles. Sometimes, I comment on them and mostly I don't.

Post 1127 was a throwaway comment.

JC, I seem to know less and less and less here, somedays. Perspective is everything, one person views a charge as a con, another as a [problem], and another as a penalty for their mistake. I can understand you view and other contrary views.

For me, I don't get charges so I don't view them as something that I need to think about at this moment.

When I do have a view I am sure I will post somewhere on the tinterweb. I am sure I may have had a view in the past as Nattie on here.

 

Hi, even tho you clearly dont want to I'm agoing to ask anyway - what is this Barclays reserve all about?!

 

I haven't come on here for ages now, as it just seems like we're getting nowhere and someone mentioned something above about all we have left is hope - well I dont have that any more.... :-(

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  • 2 weeks later...

Hi Guys,

 

Could someone please tell me where I can find the new criteria for claiming hardship, which I understand has been revised and clarified recently by the FSA. Would there be a hardship claim for someone who has been written off work sick for 12 months, although working now, who has many debts building up, has accrued a number of CCJ's and is one step away from a repossession order being made on his home.

 

Thanks.

 

TheyrCriminals

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Hi Guys,

 

Could someone please tell me where I can find the new criteria for claiming hardship, which I understand has been revised and clarified recently by the FSA. Would there be a hardship claim for someone who has been written off work sick for 12 months, although working now, who has many debts building up, has accrued a number of CCJ's and is one step away from a repossession order being made on his home.

 

Thanks.

 

TheyrCriminals

 

http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/disp_monthly.pdf

Annex 2 might be of interest to you.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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You know all this makes one wonder. I still believe that the financial institutions are in cahoots with the OFT/FSA. One needs to consider where their 'top brass' are employed from to consider that comment. Can you imagine their 'interviews' and the OFT/FSA saying, 'sorry you are from 'X' bank etc. and cannot be employed? Rather the entire opposite I would dare to say.

Anyhow, what I don't inderstand is that if you have a 'hardship' case then you might well be considered for a review and probably receive a full refund. How can this be I ask because if the FI's like erm, 'win' would those 'hardship' case people have to repay it all back? If they did not then that would obviously be considered grossly unfair. Personally I consider being owed well in excess of £4k and would not look on too happy if that a 'selected' few shall we say, got away with it? I would add that whilst I consider myself a hardship case I'd simply not get a look in purely because I'm fully employed and paid a reasonable salary. However I wonder what will happen as I'm 'verging' on redundancy within the next few weeks/months.

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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You know all this makes one wonder. I still believe that the financial institutions are in cahoots with the OFT/FSA. There is no evidence to support this view. One needs to consider where their 'top brass' are employed from to consider that comment. Can you imagine their 'interviews' and the OFT/FSA saying, 'sorry you are from 'X' bank etc. and cannot be employed? Rather the entire opposite I would dare to say.Is that a bad thing if someone has had banking/financial employment?

Anyhow, what I don't inderstand is that if you have a 'hardship' case then you might well be considered for a review and probably receive a full refund. How can this be I ask because if the FI's like erm, 'win' would those 'hardship' case people have to repay it all back?No they would not. If they did not then that would obviously be considered grossly unfair.Those who have had GOGW refunds running into the millions of pounds would not have to give that back because you are right, it would be grossly unfair. Personally I consider being owed well in excess of £4k and would not look on too happy if that a 'selected' few shall we say, got away with it?Got away with what? Not sure I understand that bit. I would add that whilst I consider myself a hardship case I'd simply not get a look in purely because I'm fully employed and paid a reasonable salary. However I wonder what will happen as I'm 'verging' on redundancy within the next few weeks/months.If you do get made redundant then ask your bank to consider you for hardship as that would be a change of circumstances under the waiver rules, Annex 2 for reference.

Michael

 

Michael, a lot of people think that there is a conspiracy because the OFT test case meant the FOS Waiver(pressure is mounting on them because of the lack of filtering of genuine hardship cases). The problem prior to the test case was that judges could go either way which solved nothing for consumers.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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