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    • I haven’t reply, so the hearing hasn’t been decided 
    • whitelist - the same with mine....the battery had a mind of its own. i bought it for my Son...he'd shut it down and it would be completely off but the power light would either stay on or flash...also it wouldnt start properly, had cmos errors on boot and other stuff.   i bought it through HP store on ebay ..brand new. after 6 days of receipt i recieced an email from HP asking if i was happy...i returned an email saying no and that i want to send it back as it was faulty (basically the email served as a reminder for me to leave them good feedback lol...not as a geniune enquiry to actually make sure i was happy with as they didnt reolve the issue when i was not) after trying to sort it for a couple of months with HP not replying, not offering a solution etc i finally got passed tech support who confirmed it was faulty. i then had to return it to their factory. this is where its gets beyond worse...waited 3 times for parcelforce to collect - they didnt. in the end HP sent me a label which i had to take to the post office - not good as im disabled with a mobility disability. then they asked for my bank account number to issue the refund. they hardly ever replied to my emails and it took over a month and a half to refund me once they had received the laptop back. no explanation, no progress emails, no updates. i kept emailing them on a daily basis as no one would reply to my emails through the website, forum, internal email addresses and even phoned 3 different departments who basically had no idea what to do or what was going on and did not help...they couldnt even tell me when the refund would be issued, let alone why it hadnt been done already. on the forums theres other customers who've had to wait 6 weeks , 2 months , over 2 months etc...it seems as though HP like to with hold peoples money to earn interest on the money in their account. i spents days phoning and emailing them - even sent a recorded letter. at the begining i phoned citizens advice and they said i am entitled to put back into the same financial position as before i lost the out of pocket expenses ie: compensation for my time and recorded letter sent etc. ive started a martin lewis 'resolver' case with them and basically in a snotty reply they told me im not entitled to compensation which is contradictory to what citizens advice told me. i was just wondering if theres any .gov website or law/legislation that i could reply with and say "no your wrong - please compensate me"
    • LBC is here. Complete with a note showing a phantom payment. What to do next?
    • I suppose it doesn't make a massive amount of difference as Kev has never had the guts to do court - well at least not yet - but to me the number of cards played still needs to be reduced.  Given the OP has already referred to the "very busy and overflowing car park" in the appeal I'd refer to that and tell Kev to go and look up case no.3JD08399.
    • thanks ftmdave again for the help with letter. thanks lookinforinfo for the info, im glad i found this forum as its a great comfort and relief to know ive dont the right thing as i wasnt too sure at first. and good to know what excel are really like.   thanks guys.
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Reputations


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OK from reading this forum I gather that a lot of private parking companies don't care about their reputations, they play the numbers game.

 

But has anyone tried suggesting to companies that employ them that they are aiding and abetting in a crime?

 

A lot of very knowledgeable posters have argued extremely well that the wording used by the companies (both on the tickets and in their letters) is fraudelent and is really an attempt to obtain money by deception.

 

Companies that employ them (I am thinking of Supermarkets like Sainsbury's, Tesco, Asda etc) however usually go out of their way to protect their reputation, so I was wondering if anyone had tried writing to any of these supermarkets pointing out that the companies they sub-contract their parking enforcement to are breaking the law and pointing out that now you have told them they should investigate and act on it otherwise they become an accessory to the crime.

 

Any thoughts?

 

Mossycat

 

(Yes I am planning something)

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Yes I have written to ASDA pointing out that they have no statutory Authority to issue fines and that it is illegal for them to do this. So far they have ignored it.

 

So have I, repeatedly, for a ticket I got for parking in a disabled bay. Despite the fact that my disabled badge is permanently stuck to my dashboard. ASDA didn't want to know and said it was a matter to take up with TCP as they were the ones who issued the ticket.

 

So much for their supposed concern for the disabled in their car parks.

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OK from reading this forum I gather that a lot of private parking companies don't care about their reputations, they play the numbers game.

 

But has anyone tried suggesting to companies that employ them that they are aiding and abetting in a crime?

 

A lot of very knowledgeable posters have argued extremely well that the wording used by the companies (both on the tickets and in their letters) is fraudelent and is really an attempt to obtain money by deception.

 

Companies that employ them (I am thinking of Supermarkets like Sainsbury's, Tesco, Asda etc) however usually go out of their way to protect their reputation, so I was wondering if anyone had tried writing to any of these supermarkets pointing out that the companies they sub-contract their parking enforcement to are breaking the law and pointing out that now you have told them they should investigate and act on it otherwise they become an accessory to the crime.

 

Any thoughts?

 

Mossycat

 

(Yes I am planning something)

Mossy,

 

BBC Watchdog are becoming interested in this issue however they seem to be more concerned with the DVLA handing out our details.

 

It might be worth pointing the realities of the situation to Watchdog as they can give widespread publicity to the the practice and its illegality. The supermarkets I'm sure won't want their reputations besmirched in that sort of way.

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Thanks for your replies Badger and ShortlyTdwarf, I suspected that they might respond with a take it up with the parking company response.

 

Pin1onu that's not a bad idea, in fact it's a slightly (read that as a lot) bigger idea than I was originally thinking.

 

Mossycat

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Perhaps things have changed, but when a parking ticket is issued on a supermarket carpark, by employing the ticketing company to work on their behalf, they are also, by definition, employing the person who issues the ticket. Does he become a proxy employee?

If he is an employee then the supermarket is responsible.

Surely the supermarket have a duty to ensure that anyone who is employed by them or working on their behalf, works within the framework of the law.

 

Could be interesting.

 

Rooster.

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Perhaps things have changed, but when a parking ticket is issued on a supermarket carpark, by employing the ticketing company to work on their behalf, they are also, by definition, employing the person who issues the ticket. Does he become a proxy employee?

If he is an employee then the supermarket is responsible.

Surely the supermarket have a duty to ensure that anyone who is employed by them or working on their behalf, works within the framework of the law.

 

Could be interesting.

 

Rooster.

 

That was my understanding, one I intend to push now that I have seen some of the postings on this site (I know where to come for advice now)

 

Mossycat

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Good luck with it.

It could solve a lot of problems.;)

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Surely the supermarket have a duty to ensure that anyone who is employed by them or working on their behalf, works within the framework of the law.

Just to add a bit of weight to this. When clamping is involved the landowner/agent has a responsability to employ licensed persons to do the clamping. There is a specific offense under the PSI legislation about employing unlicensed companies/individuals.

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But that doesn't cover ticketing, only clamping and towing. Which is why most companies use ticketing.

All opinions & information are the personal view of the poster, and are not that of any organisation, company or employer. Any information disclosed by the poster is for personal use only. Permission to process this data under the Data Protection act is NOT GIVEN to any company, only personal readers.

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But that doesn't cover ticketing, only clamping and towing. Which is why most companies use ticketing.

Agreed but it shows that the lawmakers are thinking along the lines of making not just the clampers/ppc's liable but also the landowners.

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Rooster. What you are referring to is called vicarious liability. This only applies for an employee but does not apply to a business that is engaged as an agent. I discussed this very point with my law tutor, a barrister, and he explained the situation.

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Rooster. What you are referring to is called vicarious liability. This only applies for an employee but does not apply to a business that is engaged as an agent. I discussed this very point with my law tutor, a barrister, and he explained the situation.

 

Which is governed by the law of agency.

 

If a principal employs an agent, and that agent either with the actual or apparent authority of their principal negligently causes loss, damage or harm then the principal is liable as if they had themselves caused the loss, damage or harm.

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********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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The angle I am looking at here is along the lines of 'Guilt by Association' or tarring the supermarket with the same brush as the parking contractors they employ.

 

Sometimes the actual legal position comes second to public opinion, particularly where reputations are involved.

 

I don't want to post too much openly about my plan because we do get trolls who read this but I might PM some of you for advice if that's OK.

 

Mossycat

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Not all supermarkets 'employ' enforcment companies some companies will enforce car parks for free.

 

Doesn't change the agency arrangement though.

********************************************

Nothing in this post constitutes "advice" which I may not, in any event, be qualified to provide.

The only interpretation permitted on this post (or any others I may have made) is that this is what I would personally consider doing in the circumstances discussed. Each and every reader of this post or any other I may have made must take responsibility for forming their own view and making their own decision.

I receive an unwieldy number of private messages. I am happy to respond to messages posted on open forum but am unable to respond to private messages, seeking advice, when the substance of that message should properly be on the open forum.

Many thanks for your assistance and understanding on this.

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