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    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Skillstrain/Scheidegger - time for you to fight back


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  • 1 month later...
  • 3 weeks later...

Hey guys I recently made my first payment for an Electricians course with Train 4 Trade. Thought I would actually check out the company and see what other peoples comments where in regards to the course an tutors.. After reading this I am no longer keen to do the course.. I have already paid them £100 for "enrollment fee's" which where actually taken from my account a week earlier than agreed, after speaking to the "course tutor" who visited me at my home he told me that by the time the finance team refunded me the money the payment would be due, so I told them to keep it and I would commence with the course.

 

Ofcourse I'm going to be canceling my course as I feel uneasy to continue after reading what I have read.

I signed for the course 28/09/10 so my 7 day cancellation period is over.

I will send them a letter tomorrow sent by recorded delivery tomorrow to cancel my course but how could I go about getting a refund of my £100 as at the moment I am on benefits, looking for work and this would help me pay my priority debts rather than it going into a pocket of a * edited * company for a course I haven't even started or wish to persue?

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Get your cancellation letter away by recorded delivery immediately. You can fight the other parts later including recovery of your £100. Hopefully you haven't received your signed copy of the credit agreement back from the financial company yet - in theory you should have a further 7 days from that date. In fact, I would write (recorded) to both the course provider and the finance company notifying them of the cancellation.

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  • 2 weeks later...

dkeauh Hi with t4ts they have a 21 day cancellation period and depending on the finance providor ie CDF they have 7 days , when you signed up did you have your right to cancel through the post b4 either deadline on your cancellation periods .

And to be honest if the cacellation periods have passed they are not going to cancel this course, at the moment i am in the process of dealing with DRS debt recovery t4ts are at the moment in time become a Dormant company .

Best of luck

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  • 2 weeks later...

Glad I found you again! Received 2 letters from Debt Recovery company today, first ones we have received. Strangely enough its signed by the same person who wrote to us from Barclays Partner Finance. The debt company is called Mercers Debt Collections Limited, apparently they are part of Barlcays and meant to be a very threatening bunch from what I've found on forums about them. Waiting for the 30 phone calls a day to start now. Sent a copy of the letters to Trading Standards and waiting for them to tell us what to do next.

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  • 2 weeks later...

Hi everyone,

Have just been taken to court by cabot financial for £2100,they bought the dept off hitachi,was awarded in there favour with costs of £350,will now offer them a paltry £5 a month as not working ,

the consumer laws don't seem to amount to anything so beware ,stay away from skillstrain or end up wasting 3 years of your life on a worthless coarse,for a mickey mouse qualification.

only thing for me to do now is try and take skillstrain to court to get my money back,have still got the bumf with microsoft ,cisco and manpower endorsements on.

funny how you can get ripped off and the law of this country is on their side.

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  • 2 months later...

Hello everyone

 

I joined this site as im honestly so in the dark about what I can do about my situation. I feel really pathetic about how I have been pressurized into doing my course but sadly I have already made my first payment to them and Im outside the 21 day cooling off period. I have tried to contact them about the fact that its keeping me awake and night and making me feel rather ill. I finally had a response today from someone on the phone who said that I didnt give him enough of a reason to help me.

 

It was said that they could get me a sponsor in order to do the course but only after I have done 5 pieces of coursework. I have 100% no wish to do the course itself and have even kept my stuff they gave me in a suitcase the way it was when the "rep" came around and sold me the course along the lines that its all attached to my Degree in Film + Television and that its all relevant in the area I studied in. I feel so lost and I said that I felt pressurized into the course and that I wished to cancel but I dont want my initial deposit or first payment.

 

Its not good enough and he wont cancel it because I didn't accept the offers he made of help with the course. I feel stupid because I said I didnt want to do it and that help to do it is of no use when I already dont want to do it.

 

Can anyone offer any advice on how I can resume my life before this 3 year horror has taken me? :(

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Hi Richard,

 

The problem you have is that you have entered into a contract with this company and unless they break the agreement in some form, it would be difficult to get out. The way these courses are sold is quite clever in that rather than selling you and charging you for modules in the course, they essentially sell you everything up front and by financing it via a loan it means they receive the full payment immediately. You are now repaying a finance company the money back rather than the supplier of the course. This is all perfectly legal but it is often only afterwards that you realise the commitment that you need to complete the course and get your money's worth. Can you confirm what course you signed up for, and when. Are the company still referring to themselves as Skillstrain?

The main problem is that deciding you don't want to do the course after the cooling off period won't get you out of the agreement. Do you have the signed notification of the agreement back from the finance company?

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If you don't have the finance agreement countersigned by the finance company yet you MAY be able to still cancel the agreement. You would need to do some digging on this forum to find out about that - in fact it may be in an earlier part of this thread. If not, you might be able to write a letter to the finance company and cancel it saying that you have decided it is not for you and you are contacting them prior to having received the countersigned agreement. (I've not done this so I can't be specific on the detail). Put it all in writing and send it recorded (special) delivery. If I get a chance I'll see if I can find something further.

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Richard - I found this further up the thread;

"look carefully on paperwork left, mine stated agreement can be cancelled within 5 days of receiving 2nd copy of credit agreement!"

Check the terms on the credit agreement document that you signed. It may say something similar. Hopefully if you don't have the signed copy back you might be OK.

Let me know how you get on.

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Okay. I have checked all my paper work and I have TWO Items.

 

I have a Pre-Contract Information which contains details on payment etc but it was the Original copy. Down the bottom it says "Your Right To Cancel - Once you signed this agreement you will have a short time in which you can cancel it. We will send you details on how and when you can do this".

 

The ONLY other letter saying about money is one from Hitachi Capital saying about how much my payments are but on the back there is nothing that says about any form of cancellation. So does that mean by me only having these that they didnt not send me info as it was only verbal?

 

Even the Train2Game letters dont say anything about cancellation.

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Okay so I just phoned the Financial Ombudsman and explained the documents that I have. The person on the other end of the phone has said to me that it certainly falls within something that they can help with as I should of received more information from Hitachi Capital AND even on the letter of confirmation it should of explained how the cancellation procedure works. Watch this space.

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  • 3 weeks later...

Was anyone made aware that after 3 years your course expiries ???

 

I had a series of family and work related issues which delayed my course prgress and now they wont extend my course, claiming its expired ! - ALL fees were paid in full and on time.

 

Signed up in Jan 2006 started course in late 2007 early 2008. Then due to further family issues put on hold, tried to extend my course and was told it expired in 2009 quote:

"we are unable to extend your tuition period"

 

I dont want tuition period, never asked for any tutor advice I just want the course I signed up for and some sort of "credit" for the exams that were "part of the course" seeing as these were to be completed via "approved test centres".

 

Anyone got any advice for tacking Skillsfarce ops sorry Skillstrain ???

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  • 3 weeks later...
  • 2 weeks later...

Hi,

If anyone would like to swap notes, contact me, I believe a little knowledge goes a long way, I found both T4TS and Barclays Partner Finance very unprofessional, both ignored my requests by letter and passed my "loan" onto Mercers very quickly, loving the way the law is in the favour of this [problem]!

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  • 2 weeks later...

Just an update, I have started posting specifics of my successful claim here;

 

consumeractiongroup.co.uk/forum/showthread.php?301141-How-To-Get-Some-or-All-of-Your-Money-Back-From-Skillstrain-Train-4-Skills&p=3360792#post3360792

 

This applies to anyone on any of the Skillstrain courses where Microsoft, Cisco, or eSkills logos were shown on any of your sales materials. The claim was successfully made through the Financial Ombudsman Service without need for court action.

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  • 3 months later...

glad u got your money back, im still figthing skillstrain+barclays, it be year more now, im getting pretty desperate and seems that financial ombudsman is either stupid or just dont wanna help me

could you send some info what else should i discuss with financial ombudsman, im just running out of ideas of laws to quote! :(

 

link didnt seem to work that is..

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