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      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

OFT test case

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smutley

smutley

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I had three charges on account yesterday... totally £95.. rang Barclays Customer Service and just asked for them back, no problem ... and true to her word the money is back in my account today. Was told that they are able to immediately refund up to £100 per customer. I did push my luck and asked for my 4 grand, (different account) but was told that as long as there is no activity ie any dd etc., they will not apply any charges to that account until after the result of OFT case.

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JOSH_IOU

JOSH_IOU

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Posted

:Dguess they will be out of a few pen's then pmsl

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

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Son of Shoestring

Son of Shoestring

Posted
Posted
A few weeks ago during Prime ministers questions, the libdems asked Gordon Brown if he was aware that 27,000 home repossessions were granted during 2007 and that the number was expected to double during 2008.

His answer was Quote We have to keep the economy on track Unquote

 

I take that to mean "Not my problem".

 

Sorry to mildly disagree.

 

Just a wee bit, anyway.

 

Prime Ministers don't get to be Prime Ministers cuz the pubic voted them there. They get to Prime Ministers because a confluence of moneyed and political forces put them there to serve their interests. Note: not the interests of the citizens of this nation.

 

Democracy as we know it today is not in the least bit representative in terms of the implied meaning of that word.

 

Decades ago it was described by the then Master of the Rolls as an "elective dictatorship" that definition holds good up to the point of the word "elective".

 

When the bare minimum choices of voting a representative into power (via a part machine) are as designedly inhibited as they are, then it is not so much an "elective" dictatorship as an "appointed" dictatorship.:eek:

 

Know and understand the actualite and not the smoke and mirrors we're fed since birth, I say.

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JOSH_IOU

JOSH_IOU

Posted
Posted

The party's candidate's selection committee chooses its candidates to stand for election.

 

The idea is the Nominated candidate campaigns on issues that he and his staff feel that is important to the country.

 

On voting day the idea is that you select one of those candidates out of a number of party's standing for election.

 

What ever your personal opinion and believe me I respect that is the way this Labour government has made election policy.

 

One man said democracy is made by those who show up so who are you voting for today?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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JOSH_IOU

JOSH_IOU

Posted
Posted

Sounds like a republican to me.

I always thought the idea of democracy was to engage local residents and campaign on the issues they feel are of concern to them.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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JOSH_IOU

JOSH_IOU

Posted
Posted
:D Thats not my idea of freedom though.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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djgordyp

djgordyp

Posted
Posted

What happened to the original subject of this thread. :-?:-? I've known threads to go slightly off subject before but this one appears to have gone into orbit:-):grin:

HALIFAX: 13/01/07 Sent S.A.R - (Subject Access Request) letter (marked as rec'd 16/01)

Paid in full in March 07

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JOSH_IOU

JOSH_IOU

Posted
Posted

I don't think it's left orbit i think its left the known universe pmsl

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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caro

caro

Posted
Posted

Well let's try get back on topic then please. Whatever anyone thinks of the Government or the electoral system, it's largely irrelevant to the OFT test case (I hope).

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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JOSH_IOU

JOSH_IOU

Posted
Posted

well considering the oft is part of the government its not. But this is about the test case so i agree there.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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caro

caro

Posted
Posted

It has no Government ministers, but I take your point.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Stoked

Stoked

Posted
Posted
What happened to the original subject of this thread. :-?:-?

 

Good question. It was originaly ''OFT Test Case Moved To Tiny Room'' but since this turned out to be complete nonsense the title has been discretely altered to OFT Test Case.

 

So back on to the new original subject. The OFT gave an indication earlier this week as to when it expects to conclude and publish it's investigation and market study.

 

''With regards to the Personal Current Account investigation, we are continuing to request and analyse information from the banks and we therefore will not be concluding the investigation until after the judgment. The market study is expected to be published pre-judgment however this depends, to a certain degree, on when judgment is handed down.''

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car2403

car2403

Posted
Posted

 

''With regards to the Personal Current Account investigation, we are continuing to request and analyse information from the banks and we therefore will not be concluding the investigation until after the judgment. The market study is expected to be published pre-judgment however this depends, to a certain degree, on when judgment is handed down.''

 

"We might do something before the Court does, unless we can't, in which case we won't"

 

What happened to the Plain English Campaign, OFT?

 

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Stoked

Stoked

Posted
Posted
"We might do something before the Court does, unless we can't, in which case we won't"

 

What happened to the Plain English Campaign, OFT?

 

Well as you seemed to have summed it up very well, what part of their statement is it that you then go on to say isn't in plain English?

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caro

caro

Posted
Posted

I confess that it was a little hard to believe that the OFT supported us when they wouldn't meet with us, but let's hope that they are genuinely trying to do the right thing for us now.

 

I would feel much more convinced had bank customers, or at least consumer groups been consulted, or able to give evidence during the test case or the OFT enquiry.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Stoked

Stoked

Posted
Posted
I confess that it was a little hard to believe that the OFT supported us when they wouldn't meet with us, but let's hope that they are genuinely trying to do the right thing for us now.

 

I would feel much more convinced had bank customers, or at least consumer groups been consulted, or able to give evidence during the test case or the OFT enquiry.

 

Would you agree to meet - and show support for - a bunch of placard waving street protesters outside your office? I don't think you would.

 

And you are incorrect. There were 4 consumer groups consulted before the test case announcement.

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