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    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
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Wages Overpayment


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I left my old job in July 2007 to take up a new job.

 

I then received a letter from my old employer, stating that during an audit it had appeared I had been overpaid by them over 3 years for an amount of £12,000. I wrote back and asked for a breakdown of how this was calculated, which they provided and it appears i was. I never noticed this as was always working overtime and wages were never the same and I stupidly always assumed that I had been paid the correct amounts!

 

I have agreed that I should pay the money back, but their solicitor has said that I have to pay this all in one lump sum by the end of January or they will take me to court and seek a Bankcruptcy order to get this money back.

 

Can they do this? As they paid the money over 3 years, can they just request it back in one go?

 

Any help on this would be appreciated.

 

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Short answer is no.

 

Whilst it is their mistake, you do have to repay it. You can make a reasonable offer to repay by instalments. If it took them 36 months of overpayemnet to reach this position, then I would argue that it is perfectly reasonable to repay this by 36 monthly repayments (and before you ask, they should not be entitled to interest).

 

Also, you will need to look very carefully at whether this is a nett overpayment or a gross overpayment that they are claiming. They should only reclaim the nett amount (ie what went into your bank account). They need to take up the overpayment of tax and NI with HMRC (which will be interesting for the initial 2 years, as they will have signed declarations as to these).

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I agree with the above - you have paid tax and Ni on these monies - so you need time to check your position carefully.

 

I think requesting immediate re-payment is unreasonable as part of the fault lies with them

 

A trip to CAB might be in order.

 

Jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

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As the others have said, you absolutely need to find out the figure minus the taxc and NI. I am surprised their solicitors are demanding the money in a lump sum by end January - seems like they are trying it on if you ask me.

 

Given that the overpayment was your employer's mistake and paid over three years (I find it hard to believe no-one spotted it before now!!), you should not be expected to repay it over less than 3 years (if at all).

 

I would recommend making an appointment with a solicitor in your area who offers a free initial consultation - you need to get the exact legal position on this.

 

Please let us know the advice you receive.

 

Kind Regards

 

Ell-enn

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What the solicitors should realise is that if they took you to court, I wouldn't think that any judge in the country would try to enforce a lump sum repayment.

In fact, if you were to do an income and expenditure sheet, you might even be given a much longer period to pay it back.

 

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I have agreed that I should pay the money back, but their solicitor has said that I have to pay this all in one lump sum by the end of January or they will take me to court and seek a Bankcruptcy order to get this money back.

 

Admitting that was probably a mistake on your part, but its done now. Was this in writing?

 

How exactly has the mistake been done? I mean, as you stated, you worked overtime, and simply thought that the amounts were the correct overtime premiums.

 

I would suggest you have no further correspondence with them, and see if they go ahead and take you to court.

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