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    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lloyds claim - **WON _ Amazing win based on UTCCR's**


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don't know about the rest, but re claiming interest see cpr 16.4 (2) re cpr compliance re interest.

 

Thanks. The bit re interest now reads;

9. And the claimant claims £1,123 compensation for actual loss The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from 1 October 2007 to 5 August 2013 on £1,123.00 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of 31 pence. Total £1482.81

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My advice is only my opinion, I am not a legal expert.

 

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Sheesh, those penalty charges are quite high aren't they ?

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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orfoster, I have asked andyorch to catch up from post # 57 - I don't think he is online at the moment.

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Yeah they're quite high which is why I'm arguing they're unfair, they really did cause me to get into difficulty and fall behind on other debts.

 

Thanks for asking Andy to look in. I didnt mention s150 in the original POCs but I think I need to make reference to 138D.

 

I have a couple of days to send them off anyway if I'm going to

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My advice is only my opinion, I am not a legal expert.

 

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I think I would re phrase it as damages rather than compensation...otherwise the calculation and format is correct.

 

Regards

 

Andy

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Thanks.

 

Letter received from the court today re SCM acting however, they have sent a letter to the court saying "We have enclosed our clients Allocation Questionnaire for processing........." with the reference of someone elses claim. They sent this before they filed the defence, in fact the letter was dated 30 July (a week before I even issued the claim) LOL!!!!

 

Just to clarify I don't have to submit an allocation questionnaire at this stage? I'm pretty sure I'm right but these solicitors aren't exactly clear either it would seem!

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My advice is only my opinion, I am not a legal expert.

 

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My reply to them;

 

Thank you for your letter dated 16 August 2013.

 

I enclose my detailed Particulars of Claim in this matter.

 

A copy of these detailed Particulars have been sent to the court to be added to the file.

 

I note that a letter was sent to the court dated 30 July 2013 with reference ANOTHER PERSONS FULL NAME/Charges – this is clearly not relating to the matter in question and is clearly a Data Protection breach as it names an individual.

 

I further note your comments within your letter dated 16 August 2013 that the charges relating to this matter are indeed “penalty charges”.

 

While I note that you do not have your clients instructions to settle this claim I remain willing to settle this matter.

 

I believe that I have grounds to bring a claim against your client in this matter and therefore will not agree to withdraw this action.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

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Allocation questionaire will be sent to you by the court now that they have the defence. These solicitors are a menance!!

 

Is it worth me asking the court to destroy the letter and that the defendant resubmit as it is a)dated incorrectly before my action commenced and b) that it names an individual to which this matter doesn't relate and is therefore a Data Protection breach?

 

Bit meaningless really but kind of do want it noted...

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Allocation questionaire will be sent to you by the court now that they have the defence. These solicitors are a menance!!

 

Oh they are indeed !

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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They have not submitted a defence yet...you have not submitted a claim (I assume..you was still finalising it 2 days ago)......they have 33 days to respond and its your decision as to continue..subject to their defence and then you inform the court to release AQ,s (DQ,s)

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Also I have never had to ask the court to release an Allocation Questionnarie? Ever. Where does that come from?

 

Its CPR 26.3 - court sends out allocation questionnaire upon defence being filed, so it does come out automatically.

 

But only when the claimant signifies they wish to respond and continue...once a defence is submitted it is forwarded to the claimant the court sends out notice to the defendant that their defence has been forwarded and the claimant has 28 days to respond if he fails to respond the claim will be stayed.

Hence all the stayed claims that I deal with daily.

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I am not trying to pick an argument andyorch I am just trying to ensure that the OP gets the information he needs.

 

At the end of the day orFoster any thing you need to know about the court process and what will happen next is in the CPR which you can look at yourself on the Justice website and then you dont have to convcer n yourself with any conflicting opinions.

 

Read 26.3 to 26.6 its all there in black and white.

Edited by Ocelot0411
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Sorry I thought the claim had been submitted but you just hadn't sent the detailed particulars of claim? Didn't you submit the claim through MCOL and then say that POC would follow?

 

Yes that's the case, they've already sent their defence. Detailed POCs sent yesterday to SCM solicitors recorded but not yet signed for, on searching the issue apparently they routinely don't sign for items....

 

Question is now they have my POCs can they submit another defence? Or is it the case that their submitted defence is just that.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

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Question is now they have my POCs can they submit another defence? Or is it the

case that their submitted defence is just that.

 

 

am not familiar with the whole thread so excuse if wide, but usually an amendment to a statement of case after service requires parties agreement, or court permission. see cpr part 17 etc. but, seeing as you said particulars would follow that may affect things? eg, they may well be given permission to amend if required despite them submitting 'early', if not agreed? see what they come back with? and, i think there maybe a time stipulation for sending partics of claim re 'to follow' (practice direction 7E para 6)? have you filed a cert of service?

Edited by Ford
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am not familiar with the whole thread so excuse if wide, but usually an amendment to a statement of case after service requires parties agreement, or court permission. see cpr part 17 etc. but, seeing as you said particulars would follow that may affect things? eg, they may well be given permission to amend if required despite them submitting 'early', if not agreed? see what they come back with? and, i think there maybe a time stipulation for sending partics of claim re 'to follow' (practice direction 7E para 6)? have you filed a cert of service?

 

Hello Ford,

I served the detailed POC's within the required amount of time, they were sent recorded delivery a couple of days ago although weren't delivered yesterday. I e-mailed a copy of the POC's to MCOL.

 

I haven't filed proof of service, I didn't know I had to, I thought only if they said they hadn't received them or if I was applying for judgement in default.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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I have received a DQ from the court today.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Yes that's the case, they've already sent their defence. Detailed POCs sent yesterday to SCM solicitors recorded but not yet signed for, on searching the issue apparently they routinely don't sign for items....

 

Question is now they have my POCs can they submit another defence? Or is it the case that their submitted defence is just that.

 

 

It is my understanding that the Claimant has to indicate they wish to continue with the claim (pretty much as andyorch has suggested in an earlier post).

 

LTSB do indeed routinely not sign for documents. Even when they do sign for them, they still insist they didn't receive them until proof of service / signature has been provided.

 

I am not sure whether rebuttal statements can be submitted - or whether it is required that application has to be made in order to make amendments.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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It is my understanding that the Claimant has to indicate they wish to continue with the claim (pretty much as andyorch has suggested in an earlier post).

 

LTSB do indeed routinely not sign for documents. Even when they do sign for them, they still insist they didn't receive them until proof of service / signature has been provided.

 

I am not sure whether rebuttal statements can be submitted - or whether it is required that application has to be made in order to make amendments.

 

Ok thanks, well because I've now received the DQ from the court I assume that they either do believe I wish to continue or that on getting the DQ back they will take it I want to continue with it.

 

I have my proof of posting through my recorded delivery receipt anyway so if they want to play that game they can.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Forgive me for being utterly thick here but how can they not sign for something sent by Recorded Delivery! I have never heard that before. How can you refuse to sign for something that is sent recorded dleivery? That's outrageous and from a bank too? What the hell is the point in recorded delivery if the postman will let someone have it with out a signature? Or do you have to assume its not get there? stupid question to follow but do you have an email address to sent it to? I am guessing not or I am sure you would have done that.

 

I am rarely speechless but on this occasion I will confess I am. :!:

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