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    • I apologise if I was being unclear. Where it currently stands is that they will have it repair, placing scaffolding in our garden for 5 days. They have moved fast, but we will still have to postpone our contractors, meaning, we won't necessarily have the work done in time for the wedding and therefore will incur additional expenses for either a marquee or a wedding venue. They are vehemently against having any kind of liability in any regard but continue repeating that they are legally entitled to use our garden for their repairs (I believe this is true unless the work can be carried out using a cherry picker). The neighbour seems either indifferent or oblivious to the fact they can't reach all of the side of the roof from the space where they can place the scaffolding. They have asked their roofer of choice about using a cherry picker but the roofer has said it wasn't possible. It's not clear whether the roofer doesn't want to use a cherry picker or whether there is an issue with it. They have told us it is a problem that we are installing a gazebo as it will prevent them to access their roof from our garden in the future?!?  
    • Couldn't agree more, really wanted a true ruling on this just for the knowledge but pretty sure the Judge made some decisions today that he didn't need to?.. maybe they all go this way on the day? We hear back so few post court dates I'm not sure. Each Judge has some level of discretion. Their sol was another Junior not even working at their Firm, so couldn't speak directly for them! that was fortunate I think because if she would have rejected in court better, she might have  been able to force ruling, we are at that point!, everybody there!!, Judge basically said openly that he can see everything for Judgement!!!  but she just said "I can speak to the claimant and find out!" - creating the opportunity for me to accept. I really think the Judge did me a favor today by saying it without saying it. Knowing the rep for the sol couldn't really speak to the idea in the moment. Been to court twice in a fortnight, on both occasions heard 4 times with others and both of my claims, the clerk mention to one or both parties "Letting the Judge know if you want to have a quick chat with each other"! So, it appears there's an expectation of the court that there is one last attempt at settling before going through the door. So, not a Sol tactic, just Court process!. Judge was not happy we hadn't tried to settle outside! We couldn't because she went to the loo and the Judge called us in 10 minutes early! - another reason to stand down to allow that conv to happen. Stars aligned there for me I think. But yeh, if the sol themselves, or someone who can make decisions on the case were in court, I would have received a Judgement against today I think. She was an 'advocate'.. if I recall her intro to me correctly.. So verbal arguments can throw spanners in Court because Plinks dogs outsource their work and send a Junior advocate.
    • that was a good saving on an £8k debt dx
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    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UK Default Recovery


philgos221
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phil,

 

do you really want to pay £765 for something you haven't got a clue about?

of course not!

 

as curlyben said previously, wait for them to reply to your cca.

 

you are now in control. dont panic.

 

cheers,

 

bartymuv.

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  • 2 months later...
  • 3 months later...

Hi, all. I've just joined the site because I was researching the same company.

 

About 18 months ago my partner received exactly the same letter for an amount around £900. He had no idea what it referred to and I was suspicious because there was no information regarding the origin of the debt. Also the 0870 number added to my doubts. We had received no letters from any bank or company regarding a debt previous to this, which we would have responded to, and although we were quite worried, we knew there was no outstanding debt and I suggested he throw it away because it must be a [problem].

 

They sent a couple more, like the other post, and I still said we should ignore them, it just didn't ring right. In these times of incredible debt it seemed reasonable that a fishing attempt may well reap great rewards and we were just another of many receiving these letters.

 

They then tried to ring my partner at home during working hours, and funnily enough he was at work. I asked the nature of the call but she would give me no details and was pretty forceful. She asked to leave a message and I took her number but told her that there was no way he would ring an 0870 number, gave them his mobile (because at this point we wanted to know who had instigated the debt and get it delt with) and recommended they ring him after 6.00pm. They did try his mobilee but he was busy and missed the call.

 

A few weeks later we received a much reduced figure that was valid if we settled immediately. We still had no reason to think this was anything more than a [problem] and at least if they took him to court we would know the details! Again we threw the letter away. They tried calling our home number during working hours again and this time as soon as I realized who it was I told her I was unable to take a message, she would have to get hold of him herself.

 

Months pass..... I think they've gone away..... Oh no! here we go again! The same letters, same phone calls etc etc.....

 

....months pass..... I think they've gone away.... Oh no! here we go again! Blah blah blah.... LOL

 

It seems that they give it a go, give up, leave it six months and try again. Or that's just the mailing cycle on their system.

 

I would appreciate any comments and I have no experience or knowledge of these matters but we are confident that this is rubbish and now the most annoying thing is having to tear the clear bit off the envelope to recycle it! A friend of mine told me that if they hadn't been able to contact you for twelve months then their time runs out. Don't know how true that is but we don't intend to contact them anyway.

 

It makes me really angry that this is happening and just wanted to ease the minds of anyone else who has received letters from this company. Obviously if you do know what the debt is you should deal with it but there are many people out there who are very trusting and would pay up without question. I feel for philgos221 as they are very nasty, scary letters.

 

I hope this helps others, sorry to have waffled on.

 

Bye for now.

 

CLB

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  • 2 weeks later...

Yes Phil,

 

12 working days + 1 calendar month = criminal default

 

Contact trading standards and place a complaint

 

Would need someone with more knowledge of this area, but I think there may be action here under the Fraud Act 2006 (attempting to obtain monies by deception)

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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I wouldn't bother with trading standards - they do NOT enforce (as this is simply an arm of your local council. Non compliance is an issue for the Information Commissioners Office and will in no way assist (or hinder) any claim you may want to make against them.

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