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    • Honestly you are all amazing on this site, thank you so much for your help and time. ill keep an eye out and only return when i receive a claim letter for sure also, i updated my address with amex and tsb before i even missed payments. the initial address was my family home but i dont reside there. to avoid a bombardment of letters there i have now updated my address, will they send all threats etc to the new address? Or old address?   do you reccomend i send both tsb and amex my update in address via a letter?
    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Nb Vs Hsbc


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Well this is my first attempt at claiming these unfair charges so it's me against HSBC with the support and advice of CAG.

 

I sent off for 6 years worth of statements and they sent me them in about 35 envoelopes, but they waivered the £10 Charges. So adding everything up they owe me over £1500 without interest.

 

I sent the Preliminary action letter on the 12th June by recorded delivery which was received on the 13th. So its now 13 days later and I've not heard a thing, not even a basic letter to say we have received your complaint.

 

So tomorrow I intend to send the LBA. Lets hope they acknowledge this one. Fingers crossed.

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Thanks Crusher, So far I have sent everything recorded delivery. Much safer that way.

 

However before I could send LBA I received a standard letter from HSBC saying that they will settle for 70% of original value as a final payment.

 

Now generally the instructions say to reject this and stay on plan and issue LBA. However on some threads I have read about writing a letter accepting this amount but saying that they will still be going for the full amount. Does anyone have any views on this or wording for this letter. Which is the best course of action.

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I would suggest:

 

Dear Mr Banker

 

Thank you for your offer of £xxx.xx as part settlement of my claim.

 

Your offer is not satisfactory, although I am prepared to accept this sum, unconditionally, in part-settlement of my FULL claim of £yyy.yy.

 

I shall continue to proceed with my action to recover the remainder of my claim.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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  • 3 weeks later...

I finally got my reply to the part settlement letter, but it wasn't the one I was looking for. It would seem HSBC have changed their mind on a quick settlement with me.

 

I was claiming for £1573.50 for charges and £391.07 in Overdraft Interest as calculated by Vampress's spreadsheet. HSBC offer me 70% of charges.

 

This was their reply.

 

"Thank-you for your letter regarding your charges of £1964.57.

 

The bank does not agree with your contention that the bank charges that have been imposed constitute a penatly and are therefore unenforceable. In respect of Overdarft I refer you to specifically to clause 7.11 ... Blah, Blah.

our fees and charges are clearly stated in our published price list ... Blah, Blah.

 

Whilst I accept this letter will not provide the response that you hoped for, Iturst I have been able to clarify the bak's position. If you are not satisfied with the banks response you should now refer your complaint to the financial Ombudsman Service, as this represents our final response on this matter."

 

 

No I'm not happy with the banks reply.

So whats my next move do I send the LBA to the bank and carry on, Please help.

Also what is this Ombudsman Service?

 

This is so nerve racking and gut wrenching.

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They have shown their hand - The banks position is to not accept liability, therefore you must now MCOL them, then the ball will begin to roll and u will get the cash. Dont worry about the ombudsman, it is a waste of time going through this route. MCOL is now youre path.Dont forget to claim your court fee too and 8 % interest. HSBC - you are money grabbing Gnomes, and you know it.

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  • 3 weeks later...

Thanks for the advise.

Unfortutnatley have not been able to submit the MCOL until today as have been in hospital. But today is the day that I get tough with HSBC.

 

One question. The information on the site says to include a breakdown of charges with the claim. How do you do this on the MCOL website?

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Ok, Found an answer to my question on another thread. Only need to submit the schedule if DG solicitors requests it.

I have submitted my claim yesterday, total is for £2530.50.

 

Look out HSBC here is claim 6QZ54630. Now to prepare for court, any advise.

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Hi,

Well done for going for it. I went after charges with HSBC and after a bit of toing and throwing guess what... they paid up. They are just calling your bluff. I assure you they will not go through with the court action. The cash will soon be in your bank, they do not want these cases to go to court.

I called HSBC after sending the LBA and was told they have been inundated with demands for bank charges to be refunded and have had to open a new department to deal with all the requests. He said this is why things were not happening as quickly due to staff in department unsure of exact processes and volume of mail they are backed up.

My response... GOOD!!!! They send these standard BOG off letters to try and get you to give up.

GOODLUCK and well done!!!

17th august 06-claimed back 725.00 from HSBC in full (personal account)

28th august -just added up over 19,000 in business charges with husbands HSBC account! ABOUT TO START PROCESS OF RECLAIMING MONIES.

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  • 2 weeks later...

good luck

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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congrats! well done!! enjoy spending it!

 

xxx

Kaz :)

 

 

HSBC

claiming £2749 (£3400 with court cost & 8%)

mcol acknowledge 25/09/06

DG requested breakdown 5/10/06

Breakdown sent to DG 12/10/06

 

Yes Car Credit/Direct Auto Finance

CCA request sent 18/10/06

 

Whilst my aim is to be helpful, its reasonable to assume I am not a professional and am (dare I say) not always right. Seek professional help if in doubt

:-D

 

:lol: If i have intentionally or accidently said something of relevance or use to you, please click the scales:lol:

 

"A bank is a place where they lend you an umbrella in fair weather and ask for it back when it begins to rain". - Robert Frost

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