CDi Credit Management - fake N1 for vets bill

[steven4064]

IMPORTANT INFORMATION

 

Readers of this of this thread may like to know that, CDi Credit Management had their Consumer Credit license revoked by the OFT in June 2007 after an initial 'minded to revoke' notice was issued in February 2006. They only kept the license on appeal in April 2008, although it was later renewed in September 2008.

 

If you feel that CDi Credit Management have given you a raw deal, then you should inform your local Trading Standards, who will pass the information to the OFT.

 

You can find your local Trading Standards via their website (http://www.tradingstandards.gov.uk/), by phoning Consumer Direct on 08454 04 05 06 or by looking in Yellow Pages.

 

CDi Credit Management's Consumer Credit License number is 0242467. You can find the details about their license and its history by doing a search on the OFT's public register - http://www2.crw.gov.uk/pr/Default.aspx

Edited June 24, 2009 by steven4064
Corrections from user mikeg58 included

[Ibsys]

Hi all,

 

Just been reading your reviews on CDI, it looks like I'm another 'sucker'; to fall into there trap of cold calling our company offering credit managment.

 

I paid for there services Oct 08, and to date they have not recovered any debt. the last few months I have had no update etc etc.

 

I have wrote letters of complaints and now thinking of taking it further to recover my £500 plus VAT to use there services!!!

 

Can anyone help on my next move ??

 

Has anyone used Daniel Silver or any reports on them ???

I'm desperate to recover some outstanding debt but unsure of my next move but I know something I WILL NOT be renewing CDI

 

Anyones help would be much appreciated.

We have £20,000 in bad debts. I think you mean Daniels Silverman from Liverpool. They used to collect debts on a no win-no fee and we only paid the court fee plus an agent for the court hearing if we wanted one. Agent £150 say for an afternoon. Good, until they said judges dont want debt collectors agents in court, they want solicitors. This can cost around £1000 just for the afternoon.

We looked at other firms and came up with CDI who's fee is now £1250 plus vat, half payable up front. On top of our debts or £20000, the bank (LloydsTSB) have cost us about £50,000. CDI say 25% of their business is collecting from banks. Now I don't know what to do at all.

[misty blaze]

Wow; that is serious money. I use the on-line court service for all our debtors who are refusing or avoiding payment. I send a letter giving seven days notice that I am going to sue, wait ten days to be sure, then sue. There is no point issuing a summons if they have no money, but otherwise just issue on line and pay the fee. If they still don't pay I go on-line again and pay the fee for the bailiff. I keep in touch with the bailiff to keep them interested. If the debt is more than £600.00 I would use the High Court Enforcement Group based in Liverpool as they are professional, effective and charge no up front fees. Usually people pay after the seven day letter, occasionally only once the summons has been issued. DIY is a good cheap option. Credit checking prior to allowing credit is the most important piece of work to avoid bad debts in the first place.

[steven4064]

Do it exactly as you would for a bank charges reclaim:

 

1. Write to them asking for your money back - tell them they have 14 days

 

2. If they do not, write again requesting it back. Head the letter "Letter Before Action", again give them 14 days but say that if they do not comply within the 14 days you will commence court proceedings without further correspondence.

 

3. If still no joy, start a claim in the County Court

[MARTIN3030]

Wow; that is serious money. I use the on-line court service for all our debtors who are refusing or avoiding payment. I send a letter giving seven days notice that I am going to sue, wait ten days to be sure, then sue. There is no point issuing a summons if they have no money, but otherwise just issue on line and pay the fee. If they still don't pay I go on-line again and pay the fee for the bailiff. I keep in touch with the bailiff to keep them interested. If the debt is more than £600.00 I would use the High Court Enforcement Group based in Liverpool as they are professional, effective and charge no up front fees. Usually people pay after the seven day letter, occasionally only once the summons has been issued. DIY is a good cheap option. Credit checking prior to allowing credit is the most important piece of work to avoid bad debts in the first place.

 

Yes good points,although the considered pre action protocols is 28 days.

EOs are certainly worth considering because they have great benefits;

 

1.They dont just work 9-4 5 days a week they work 7

 

2.They do not give the debtor advanced notice of a visit (as is usually the case with County Court Bailiffs)

 

3.They will make multiple visits.

 

4.They do not need any Court Warrants to break into Commercial properties.

 

5.In some instances you will recover MORE than the warrant since they add additional fees.

 

The last time I had a quote it was for £85.00 and they wanted to act immediately but the Head office address on the warrant was wrong-so important to make sure that when asking for a warrant that the registered office goes on there.

[fayec126]

CDI are a bunch of disney characters,they do not do work they say they will,and i think the only reason why they are still trading is once they loose there licence they apply in another persons name. I did some extensive research on them and found that they are not a ltd company they are a PARTNERSHIP and have several companies all to do with financial services etc registered to the same address in sunderland,there staff turn over is very high and when there staff leave they tell you that the person wasn't up to the job! How professional!! lol. More like the ex employee was sick of working for them as they have to lie to clients constantly. I now use ……. based in London as they are a huge organisation and much better, we also put the small ones in court online which has proved more successful than using debt collectors. We use …... for back info cos some debtors are hard to chase and as already mentioned on here its pointless putting someone in court if they have nothing cos a CCJ to some people is simply a trophy or another one added to there list. If you do a credit check on a company and they have several CCJ's and owe you money its then worth using a large company to do some digging n them,most people who avoid paying there bills slip up somewhere along the line. Somtimes its better to throw 15% of the debt towards a company and get say 85% back than nothing at all!

 

And just for the record CDI do use credit checking but they are illegally using creditsafe reports which you buy for your companies use,but they are not allowed to send them to there clients,and they know this thats why when you receive one it has creditsafe marked out in balck permanent marker,again how professional!! would you really want to put your debts which are worth alot to businesses in the hands of these people??.... my thinking is NO!

[fayec126]

We have £20,000 in bad debts. I think you mean Daniels Silverman from Liverpool. They used to collect debts on a no win-no fee and we only paid the court fee plus an agent for the court hearing if we wanted one. Agent £150 say for an afternoon. Good, until they said judges dont want debt collectors agents in court, they want solicitors. This can cost around £1000 just for the afternoon.

We looked at other firms and came up with CDI who's fee is now £1250 plus vat, half payable up front. On top of our debts or £20000, the bank (LloydsTSB) have cost us about £50,000. CDI say 25% of their business is collecting from banks. Now I don't know what to do at all.

 

 

 

They say they will do alot of things and never do,you will regret going with them. We have one guy who owes us 10k and we've had to do digging to locate his assests to find the cheapest way of collecting our money cos its over 5k it has to go through higher channels of the court and this carries alot of expense,when we were with CDI we asked them to do a land registry search to see if they bloke owns his house in which we could go for a charging order if need be. They confirmed yes he does own the house,we thought what a great result,things started to go pear shaped with CDI soon after we signed up,so we decided to search all the info this company had given us and applied to the Land Registry ourselves only to have it confirmed by them that NO the bloke in question DID NOT own his house and it was rented from another couple,not only did they give us false information we then had to start the digging process all over agin. this has taken a lot of time up and we really did not need it wasting by CDI!

 

 

I Have just taken pleasure in viewing the website cdicreditmanagement dot net and wow! why didn't i think of that,its brilliant if you read it ,it simply mirrors everything we experienced with them and i'm sure alot of people would agree! Shame on CDI!!

Edited June 25, 2009 by fayec126

[Mal Practice]

Let's hope cdicreditmanagement dot net helps to put a stop to CDI's malpractice… charlatans and fraudsters, it's a [problem].

[Mal Practice]

There's a new blog which is dedicated to CDI Credit Management: Cdicreditmanagement's Blog

[Ibsys]

When I raised the points about licenses and why some other firm comes up when I searched them on Google.earth it stopped the phone calls dead. They wanted to charge us £1250 plus VAT which was reduced when I mentioned other peoples fees. Not heard a thing since.

[Mal Practice]

The blog is rapidly taking shape, looks like we have some genuine complaints that need to be addressed. Please feel free to post your experience of CDI Credit Management and do your bit for the cause..!

 

Cdicreditmanagement's Blog

[Mal Practice]

How about posting your story on Cdicreditmanagement's Blog

[investigator_56]

Hello

 

Just to say I was also a client of CDi Credit Management

 

Long story short - my advice is DO NOT USE THEM.

 

I can go into details if anyone wants but stay clear of them

 

Thanks everyone on this forum. I nearly listened to their fairytales but something made me check them before I signed on the dotted line. They were just too pushy which always makes me think about why they need to be like that! They sent me stange scans of copies of legal documents. Their company history is scattered with companies dissolved etc even though they claim to have been in business for 20 years!

[nanhuggins]

do not touch CDI managent. I agree with what everbody else is saying. We have lost £500 plus V.A.T with them and have been fighting for it back for over 6 months. All they do is make excuses you very rarely get to speak to the same person more than once even though they supposedly allocate you with your own account manager. I think I had at least 6 account managers in 12 months none of them were any good. All these call backs from them every month with progress reports never materialise. I wish I had read these blogs before I paid my money

[Ibsys]

do not touch CDI managent. I agree with what everbody else is saying. We have lost £500 plus V.A.T with them and have been fighting for it back for over 6 months. All they do is make excuses you very rarely get to speak to the same person more than once even though they supposedly allocate you with your own account manager. I think I had at least 6 account managers in 12 months none of them were any good. All these call backs from them every month with progress reports never materialise. I wish I had read these blogs before I paid my money

 

 

I checked them out as well so did not lose any money. I have used Daniels Silverman (Liverpool)which were good until they changed the system. They used to collect the debts and if it needed to go to court they would do all the pre legal work within their remit at no charge and provide an Agent for the court hearing which we paid for (£150 about) but they now send eveything to solicitors which changes the way we collect debts. They changed the system half way through collecting our debts which left us high and dry. Caused a lot of trouble! I complained by had no response.

[Ibsys]

Hey all, i work for a debt recovery company in the sales and the amount of companies i have spoken with who are or have dealt with this company has nothing good to say about them at all. They are telling companies that they can recover Liqudated Debts etc which is a joke as if a company has gone down or bust sadly no-one can get money for this.

 

Its really frustrates me as the company i work for dont charge unless successful with no upfront fees or contract and its companies like CDI who tarnish the name of the good companies who can actually help.

 

Hey, I wish there was an easy way to collect a debt but I haven't found one yet. We have around £27000 in bad debts and I find there is no honesty any more where money is concerned. The law doesn't help either. It seems geared to people who have deep pockets and just won't pay up.

[misty blaze]

I had two debts last week at 6 weeks old for around two thousand pounds each. I sent my usual seven day threat letter and I have in my hands within three days a cheque for one at debt two thousand pounds and the other is being paid by two payments over ten days; they have been warned I will sue if both payments are not paid as agreed. It is my experience that people wait too long to go to court and often the company is in real trouble or gone under by the time you have done anything about it. You have to threaten court costs, interest and removal of goods (even if you can't do it). They don't want a summons and they don't want to spend on a solicitor. They almost invariably pay up within seven days and if they don't I give them ten days (poor post and that) then go on line and issue a summons. They have always paid imediately because they don't want a bad debt recorded against them as they still need to raise finance. Do not be afraid of the online court system. Have really good Terms and Conditions that are given right at the beginning with your quote and in everything you provide, invoice etc. The main thing is not to hang around, they don't believe you will spend money on a solicitor; so don't, do it yourself. Do your research, get your T & C's right, get your threat letter right, include interest as per the Late Payment Act and issue a summons without fear. Call their bluff and be ruthless with the tools available to you. It's always happening to us and they don't really care as they're either couldn't care less types or their business is in trouble so they're focussed on themselves; he who shouts loudest gets paid quickest. I have a huge amount of sympathy for struggling businesses, but ours is also struggling and my resposibility is to my staff and my business. This is my experience (30 yrs in business).

[Ibsys]

Hi Misty blaze. I don't know what industry you are in but our industry is much different. We have a sinario where there is nothing wrong with it until you give them the bill and it all kicks off from there.

[misty blaze]

Hi Ibsys,

I'm not really sure what you are saying here. I send invoices and for those who have applied for a 30 day credit account, I wait thirty days, for those who are due to pay immediately on completion of works, I wait about five days then telephone them. I'm interested in what you are saying, could you expand a bit?

[Ibsys]

What I am saying is derogetory to you. What I mean is, to start, we are in the "construction/ heavy trades" joinery and fit. The range of work is for two types of customer, 1. Residential 2. Commercial. The commercial is divided into a. small builder b. large conglomerate and C. other type (non-trade).

 

Terms and conditions: where it states payment terms and dispute resolution (for smaller customers) say 14 or 30 days as the case may be and the large £200m turnover company on 30 days and JCT. We battle with the Construction Act in the trade and residentials who, for the minor part, just announce problems after they get the bill or reminder with no truth about it.

 

"If you don't raise a dispute more than 5 days before the bill falls due you have to pay it anyway." and "Under English law, we are allowed to be given reasonable time to investigate alleged defects and where they exist, be allowed to rectify those defects if they are found to be our fault. Otherwise we shall not be responsible for the cost of others to rectify alleged defects"

 

That said, it is very easy to get into as situation of "he said she said..." In the construction industry, legal proffesionals fall down because many parts of the industry work in a very different way and even when in court, an ordinary judge can't understand the issues. This is why we have TCCs with TCC judges who are specialist in the field, whence even a debt collector needs support in the earlier stages to collecting a debt.

 

I hope I have expanded the subject sufficiently but to say the construction industry is like no other.

[Ibsys]

What I am saying is derogetory to you. What I mean is, to start, we are in the "construction/ heavy trades" joinery and fit. The range of work is for two types of customer, 1. Residential 2. Commercial. The commercial is divided into a. small builder b. large conglomerate and C. other type (non-trade).

 

Terms and conditions: where it states payment terms and dispute resolution (for smaller customers) say 14 or 30 days as the case may be and the large £200m turnover company on 30 days and JCT. We battle with the Construction Act in the trade and residentials who, for the minor part, just announce problems after they get the bill or reminder with no truth about it.

 

"If you don't raise a dispute more than 5 days before the bill falls due you have to pay it anyway." and "Under English law, we are allowed to be given reasonable time to investigate alleged defects and where they exist, be allowed to rectify those defects if they are found to be our fault. Otherwise we shall not be responsible for the cost of others to rectify alleged defects"

 

That said, it is very easy to get into as situation of "he said she said..." In the construction industry, legal proffesionals fall down because many parts of the industry work in a very different way and even when in court, an ordinary judge can't understand the issues. This is why we have TCCs with TCC judges who are specialist in the field, whence even a debt collector needs support in the earlier stages to collecting a debt.

 

I hope I have expanded the subject sufficiently but to say the construction industry is like no other.

 

"What I am saying IS NOT derogetory to you..." is what the first line of the last post should say. Sorry for the error.

[misty blaze]

Thanks for the correction, I was a bit miffed. Clearly you are right about the construction industry being a law unto itself. I've often thought that to protect small businesses the customer should have to place the payment for the agreed quote in a bank account that is controlled by a regulated specialist firm, a/ to prove they aren't ordering goods they can't pay for and b/ so that they cannot refuse to pay for spurious reasons. The Bankruptcy Association was set up by a man whose builder brother died after a second bankruptcy, caused by clients who didn't pay him. He believes the stress killed his brother and considers English law fails to protect the small business person. My point is that many people wait too long and and don't realise that with a bit of research they can do more to get their money without resorting to debt collectors and solicitors. We design, manufacture and install signs and some clients use us to finance their business instead of a bank! As I said though, this is only my experience.

[steve944]

Nearly got caught by this company today, fast and smooth talk was pretty good ! they were sending a courior to my house first thing monday morning to collect £400 and all the paper work to start procedings to persue my debter ! Errrm, smelt a rat, checked them out via o.f.t who gave me 1st class advice which directed me to this forum. I'm not saying they are a good or bad outfit, but there customers comments make interesting reading !but i think i have just saved myself a big headache !

[misty blaze]

For sure you have! I think it was the sending a courier out that made me have second thoughts, bit pushy I thought, trying to get me before I had time to think and time to change my mind. Another free person

[BankFodder]

CCA Home Page :: CCA Search :: CCA Search Results :: Licence Details

 

Application / Licence Details

 

 

 

Licence Number:0242467

Licence Status:Current

 

Current Applicant / Licensee:

 

Business NameCompany Registration Number CDI Credit Management

 

Public Notices:

 

StageDateDocument LinkEvent NumberNotes Appeal to First Tier Tribunal Upheld21/04/2008

6 Appeal to First Tier Tribunal28/06/2007

6 Determined To Refuse DTR01/06/2007

6 Minded To Refuse MTR15/02/2006

6

 

Categories:

 

Credit brokerage Debt collecting Provision of credit information services, excluding credit repair

 

Right To Canvass Off Trade Premises:No

 

 

Trading Name(s) (Current):

 

C.D.I. Credit Management Commercial And Domestic Investigations

 

Trading Name(s) (Historic):

 

C.D.I. Credit Management

 

Issued Date: 07-Sep-1988

Date Maintenance Payment Due: 07-Sep-2018

 

 

Legal Formation:

 

Partnership

 

Current Individuals that run the organisation:

 

NamePosition Ian Geoffrey Williamson Paul Hughes Stephen Hall

 

Historic Individuals that run the organisation:

 

NamePosition Ian Geoffrey WilliamsonPARTNER Mr David NewtonPARTNER Mr Paul HughesPARTNER Stephen HallPARTNER Stephen HallPARTNER

 

Nature of Business:

 

Other

 

Current Address(es):

 

Address TypeAddress Correspondence3b, Colima Avenue, Sunderland Enterprise Park, SUNDERLAND, Tyne & Wear, SR5 3XB Principal Place Of Business3b, Colima Avenue, Sunderland Enterprise Park, SUNDERLAND, SR5 3XB, United Kingdom

 

Historic Address(es):

 

Address TypeAddress Correspondence3B, Colima Avenue, Sunderland Enterprise Park, SUNDERLAND, SR5 3XB Correspondence85, Briar Lea, Shiney Row, Houghton-Le-Spring, Tyne & Wear, DH4 4PX Correspondence9, The Esplanade, Sunderland, Tyne & Wear, SR2 7BQ Principal Place Of Business29, Villiers Street, Town Centre, Sunderland, Tyne & Wear, SR1 1EJ Principal Place Of Business9, The Esplanade, Sunderland, Tyne & Wear, SR2 7BQ

 

http://www2.crw.gov.uk/pr/default.aspx