Hi, hoping someone has some advice.
While visiting family last week, my husband parked up in a disabled bay in a council car park while we took the children to the park.
Parking was free for up to three hours.
Blue badge and time clock displayed clearly.
he drives a WAV,
he has to be careful about how to park,
very few car parks have spaces that are ok for WAVs.
This particular car park layout meant for safely and to not cause an obstruction,
he was within two BB spaces, ie making a 'through' space.
We've parked there before with our previous WAV.
He got out the van from the back,
two of our children were with him and they noticed a traffic warden nearby,
he checked the sign,
and went off to meet me in the park.
He came back to the WAV alone just over two hours later,
got in the back,
got into driving position
and realised he'd been given a ticket!
He called over another traffic warden,
who said the first one had told him she'd ticketed him for occupying two spaces and she'd called her supervisor to ask if she could do it.
My husband asked to speak to the supervisor himself.
2nd traffic warden refused.
My husband asked him if he were not a power wheelchair user,
and could park up without alighting from the rear,
if he would have got a ticket.
The 2nd warden said no.
2nd warden also said if he'd purchased a ticket from the machine as well, he wouldn't have got a ticket.
The sign says disabled parking free for up to three hours,
nothing about parking a WAV and alighting safely,
or having to buy a ticket for having a WAV.
He told him he couldn't cancel it, so to appeal, gave him a number to ring for the supervisor as well.
My husband asked how he was supposed to get the ticket off the windscreen, he couldn't reach from his chair.
Bearing in mind he was alone,
the vehicle is obviously a WAV with no drivers seat,
and the blue badge is directly in front of the drivers seat
anyone checking that could see it clearly,
the 1st warden would have looked directly into the space to place the ticket.
The 2nd traffic warden had to hand him the ticket.
The time on the ticket is 15 minutes after he got there,
and is for parking over a line.
He told my husband he should have parked in one space and caused an obstruction. There wasn't actually room for him to deploy the ramp to alight from the rear of the vehicle if he'd done that.
By this time, my husband was really stressed and upset, getting chest pains, and called me,
the traffic warden left before I'd got there.
We waited about 15 minutes till he'd calmed down and felt better but the warden didn't come back.
My husband didn't get a choice with motability about the size of the WAV, it's because of the equipment, ramp etc, in the back and adaptations.
He's had it for almost two years, we park in car parks every day.
On the advice of our local police, we also carry cones to place behind because we've had a couple of incidences of people blocking the rear doors so he can't get in.
My husband parks in the safest way possible so not to get run over when getting out, to avoid causing an obstruction etc.
He's never had a parking ticket before, especially not for being a wheelchair user with a WAV, can't believe he said that!
The children confirmed they'd seen the first traffic warden as they'd parked up with their dad.
She could have come across then and spoken to him, the car park wasn't busy, but instead she decided to ticket him.
I bet she told her supervisor it was just a van with a BB, not a WAV with no drivers seat.
I messaged the local council that evening, and they're supposed to be looking into it.
He has 14 days to appeal, it's now day 7.
The council say it's an unusual situation and apologised but they haven't yet cancelled the ticket, apparently the team who'd look into it were away last week, no excuse yet for this week.
I checked their 'other rules' for car parks online later on, and it mentions nothing about parking WAV's safely, without causing obstruction.
If he'd parked like they wanted him to park, he wouldn't have been able to get out at all.
We took photos of how he was parked, of the sign and how the 2nd warden thought he should have parked.
Their sign said people 'may' get a ticket, suggesting they should use some common sense :-/ Not sure how ticketing a BB holder parked in a BB space is common sense at all, or to anyone's benefit really. Seems like a massive waste of time for them and us.
I'm emailing the council again today, to find out if they want him to go through appealing or what.
It's 200 miles away, so we can't just go in, or we would! Very much feels like he's been ticketed for needing a power wheelchair and adapted vehicle though. He's never got a ticket where we live, or anywhere else actually, and he parks up for work every day in a BB space.
Any advice on how to handle this?