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Found 5 results

  1. Hello all, I recently ordered some goods online and paid for them to be delivered. On the day of delivery, the retailers courier damaged my property and openly admitted it - only after the damage was done did they take the necessary precautions. I took photos of the damage and sent them to the retailer who wiped their hands of the issue and told me the courier would be investigating the issue. I then recently received a call from a solicitor asking to send the photographs to them and to obtain some quotes to repair the damage. I spoke to some local traders who emailed over some quotes
  2. Hi all Can an Enforcement company add all there fee's on after the compliance stage (£235 and interest) before they try to enforce? I know it would be irrelevant if they take control of goods just curious if that was allowed. leakie
  3. I have lived in my current property for just over 2 years now, and have experienced several problems with my parcels being delivered to an incorrect address. I live on a Close and my parcels keep being delivered to the Road version. I have also had various issues when trying to retrieve said parcels myself, as the resident either denies having received anything, or is not in, when I call. (I am not accusing anyone of anything, and it would be virtually impossible to prove anything anyway) I thought this issue had been resolved, by having my parcels 'signed for' but no, the courier l
  4. I booked with Parcel2Go on the 10th July to send a parcel to my buyer who had bought from me on Ebay. The Tracking Number is as follows P2G14310437. It was picked up on the 11th by Yodel, so far so good....then after reaching Newton Abbot a few hours later and put on a van for delivery to Leighton Buzzard, tracking stated it was in transit and then it vanished. It was supposed to reach the lady the next day. When it did not arrive the buyer and her husband were furious and blamed me. Fortunately I had taken out insurance but when I tried to contact Parcel2Go's Head Office on numerous occasion
  5. I placed an online order with Matalan a few months ago, and a couple of days later received a card to tell me the delivery company had called. As I was not home (I work during the day), they had taken the goods away and would try again the following day. I found the card when I came home for lunch, and phoned the courier to get them to drop off the goods with a neighbour - they refused. I tried to arrange delivery on a day when I was going to be home. They refused - they would only attempt delivery for three consecutive days, then send the goods back to Matalan. I tried to find out what time
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