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    • Why would you do a Freedom Of Information Request? Thats for public and government bodies only...    Either way, this is what happens in debt collection. Accounts sold as a figure on a spreadsheet loaded into a system that contact people to pay until they give in .  They never send the original agreements with pruchase. And yes, please do name names..
    • I bought a rare collectible item from a friend in USA. I paid him via Paypal and had him send it to my forwarding address in USA. This is a business called Stackry which is essentially storage lockers that consolidate packages for you and you choose how and where to ship them, thus cutting on international shipping costs. I have done this many times before and never had an issue. On this occasion, I chose the option of Global Mail Direct. The package was picked up and handed to DHL e-commerce and I was able to track it all the way to the UK. From then on, it was handed over to Evri and a new tracking number was generated. Long story short, they lost it. The driver marked it "out for delivery" then 2 hours later "returning to sender". I was at home and no attempt for delivery was made. What followed was several weeks of back and forth with Evri through chatbots, emails and phone calls trying to locate the package and have it delivered to me. They said I should contact the sender. I explained that in this scenario I am the sender and the recipient. I did not get anywhere. I emailed the CEO and joined a Facebook group. I kept screenshots of everything. At no point did they make a genuine attempt to intercept the package or locate it or at least assure me that it's on its way back to its origin in the US. For several weeks now, the tracking is simply stuck at "on its way back to sender". They owe me £200 and I intend to get it. I do not care how long it takes or how much it costs me. I am prepared to fight this to the end. I wrote them a letter before action and sent it by tracked post to their HQ giving them 14 days to make things right before I take the matter to court. It has been a week now and I have had no response.  I have no experience with legal matters and I am hoping someone can guide me into what I should do next. Thank you.
    • Thanks Dx, Tbh, I’d forgotten that this account was the subject of a charges claim - nearly 10 years ago now! I don’t know for sure that a default notice was issued by Barclays when the account was in arrears but I would guess there may have been one somewhere in 2010. A suspended repossession order was awarded around May 2010 so I’d assume that a default notice would have been a pre-requisite. Based on the info in the thread those arrears were cleared around 2014-2015 but I don’t have any more info to hand atm since it’s such a long time ago. I believe the files I prepped for court in 2015 have since been shredded. How would the presence or absence of an old default notice help with this current issue? Thanks for the merge/support. J  
    • This is the full SAR documents that I received. It includes the proof that they deliberately chose not to give me a physical PCN at the time of parking. W3 SAR documents .pdf
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Bankruptcy and being paid wages


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Morning all,

 

Just after a bit of advice for my neighbour please if poss.

 

He is a self employed plumber and has been working with a construction company through an agency (and paid through an umbrella company) for the past few months.

 

The job was meant to be completed and handed over next week, but he said that on wed afternoon men in suits came (Official Recivers?) shut the job down, and asked everyone to leave the site as the company had gone bankrupt.

 

On Friday, he did not get paid and he called the umbrella company who told him to call the agency, he tried but cant get an answer from the agency when he rings.

 

The money he wasn't paid is from wages the previous week so is now technically at least 8 days wages owing.

 

Anyway, my question is, Is there anything he can do to get paid? Are the agency still obliged to pay him what he has earned or has he worked for nothing?

I'm assuming there's no point putting in a money claim to the bankrupted company, but what about the agency?

 

I've advised him to dig out any contract/paperwork he has with the agency to check if there is a procedure for this sort of thing but thought I'd ask here for any further advice.

 

Many thanks

 

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who was his contract with? the agency, or were they just people finders and his contract was with the bankrupt company? It's worth checking his paperwork carefully.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hi Emmzzi,

 

Thanks for looking in.

 

I'll ask him that, but I believe it's with the agency as he said he has a contract with them when I advised him to dig it out. Is it a more positive resolution for him if it's with the agency?

 

He's been doing work with various companies through this agency for months

 

Thanks

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The first thing to check is whether the Agency or the Employer are liable. It is worth checking but I would be surprised if the Agency are liable. I guess the contract probably says the agency is responsible for finding work but the employer is responsible for providing payment.

 

The second thing to check is whether he was really getting paid "wages". You say he was self-employed so my guess is that he is a contractor, who receives a fee and not salary or wages. The easiest way to check is to ask whether national insurance is deducted from his paypacket. If he is actually an employee then he might be able to claim from the National Insurance Fund, see http://webarchive.nationalarchives.gov.uk/+/http://www.insolvency.gov.uk/pdfs/guidanceleafletspdf/guideforemployees.pdf. Note the claim cannot be made direct and has to be made through the insolvency practitioner.To find the insolvency practitioner, ask the agency. He can also check companies house webcheck (google it).

 

If he is a contractor his position is weaker and he does not have the same protection as true employees. If this is the case he should put in a claim with the insolvency practitioner ASAP. Whether he will get anything is hard to say, sometimes there is something left for unsecured creditors sometimes there isn't.

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Thanks for the replies.

 

He gets his wages through the umbrella company via the agency and has tax an national insurance deducted. I'll pass on all the info you have supplied, and he'll just have to hope he can get through to someone at the agency tomorrow to get it sorted.

 

Thanks for all your advice, I think he was panicking because he's not been able to speak to anyone.

 

Thanks again

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