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    • Few tweaks as the run order was completely messed up and the main point of your defence (reconstituted agreement) pushed to the bottom of the statement.   I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim and further to my set aside application dated 1 November 2022. 1.The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act. 2.  I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment. 3. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 4.  I became aware of original Judgement following a routine credit check on or around 14th September 2020. 5. The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’. The claimants solicitors did not provide me with these documents. 6. Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018. 7. Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicitor's is attached and marked ‘Appendix 3’ 8. On (insert date) I successfully made application to set a side the judgment. The claim proceeded to allocation, 9. The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date. (insert date you did receive the documents) I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’. Remove irrelevant 10.The claimant relies upon and has exhibited a reconstituted version of the alleged agreement. It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HHJ Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’. The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause. 11. Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not mislead the court. 12. It is denied I have ever received a default Notice pursuant to sec 87(1) CCA1974.The claimant is put to strict proof to evidence from the original creditors internal document software the trigger of said notice.  13.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. 14. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024   Run 3 copies Court /Claimants Sol/File
    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
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Right then...it's my first time


Eoin
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Hi folks, I'm new here and am just getting started on claiming money back from HSBC. I could do with a little advice...:)

 

Firstly; my charges date back to August 2001 and come to a grand total of £1079 - I have gleaned all my info on them from online statements. I presume I am then ready to go with my preliminary approach letter? Is there any point in me sending an SAR - will the response include any info I am unable to see in my online statements?

 

Secondly; I've decided not to bother adding interest to my claim; it's reasonably minimal and rather fiddly to work out. Does this prejudice things against me? Is the bank unlikely to take me seriously if I claim simply for charges without interest (and I'm not referring to the 8%)?

 

Thirdly; will a printed sheet detailing date, charge amount and reason for charge be acceptable as a schedule or do I need something more impressive?

 

Finally; are there any winners out there who can tell me if HSBC are the types to go closing my account if I get my money back? I'm going to see if I can open another account tomorrow but, frankly, would rather not...will if I have to though. Thoughts?

 

Thanks for listening, I have looked elsewhere on the forum for answers to the above but would like help specific to HSBC...I also get a bit overwhelmed by info, so may have missed what I'm looking for - I'll keep you updated on this.

 

Cheers,

 

Eoin

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Hi Eoin,

1st, probably not, if you got all your charges it'll just waste time!

2nd, there's not many of us that have botherd with the interest, because it is fiddley.

3rd, there is a spreadsheet availible here. http://www.consumeractiongroup.co.uk/forum/general/6964-spreadsheet-interest.html

nice and easy, put the type of charge, amount and date, and the interest is done for you.

When I sent my Prelim. I copied the file, then right click, "clear contents" to get rid of the no. of days, and the 8% int, that saved doing it twice!

4th, not sure, as I've only just started on HSBC.

 

Good Luck.

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It's my understanding that HSBC very rarely close accounts. Mine is still open and I got all my money back.

 

They only seem to be closing accounts if you go about making a second claim.

Dani

 

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Thanks for the info there - much appreciated!

 

Two final questions before I mail off my letter later today;

 

1. Using the spreadsheet I have listed the charges as the bank have listed them on my account - in most cases simply "Total Charges". Is this acceptable or should I go into more detail, like "Charges for exceeding overdraft limit" or somesuch? I'm thinking it's alright as it is - as that's how the bank listed them, but I do want to be sure.

 

2. Should I send my initial letter recorded delivery? And, frankly, who should I send it to? Canada Square or my Account Holding branch? It seems there's split opinion on this...

 

Cheers again!

 

Eoin

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1. This is fine - just write what the bank has listed them down as.

 

2. I sent mine recorded delivery - but I don't think it really matters too much. Either one will do, your account holding branch will probably just forward it on to the relevant person anyway. Might be best sending it to Canada Square - cut out the middle man!

Dani

 

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  • 2 weeks later...

Right - not a peep in response to my prelim letter (not that I'm surprised) so it's time for the LBA.

 

Now, a quick question - I move house on Friday; should I instruct all correspondence to be issued to my new address or should I simply leave things as they are (I'm having my mail redirected by the post office) Is a change of address in the middle of everything likely to prejudice my claim?

 

All help appreciated!

 

Eoin

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Also, I've incurred another £25 charge (as of today - somewhat ironically it's my first in nearly a year). I've added it into my schedule of charges and am wondering if I should change this line from the LBA

 

"I am enclosing a copy of the schedule of the charges which I am claiming. I have already sent you a copy of this in my original letter of the 14/11/2006."

As the schedule is now updated should I write this instead? (adjustments in bold)

"I am enclosing an copy of the schedule - updated to reflect new charges - of the charges which I am claiming. I have already sent you a copy of this in my original letter of the 14/112006."

It may be a stupid question but I don't want to give them any grounds to monkey about with me...

Cheers!

Eoin

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Now, a quick question - I move house on Friday; should I instruct all correspondence to be issued to my new address or should I simply leave things as they are (I'm having my mail redirected by the post office) Is a change of address in the middle of everything likely to prejudice my claim?

 

I think if it were me I would type up my letter dated for Friday, showing new address, and also pointing out in the letter that you have changed address, and post it when the move has taken place. The move won't prejudice your claim, and when/if you issue court proceedings your new address will be on the court documents.

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"I am enclosing a revised copy of the schedule of the charges which I am claiming. This has been updated since the schedule sent with my letter of 14/11/2006, to include the latest charges applied."

 

see above for suggested wording

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  • 1 month later...

Ok, sent off the LBA and should have started claim on December 20th - unfortunately a lack of internet access and other circumstances made this impossible. However, I am now ready to begin but...I received this yesterday from HSBC:

 

"Dear Mr Sanders,

 

Thank you for your letter dated 14th November 2006 concerning your request for a refund of bank charges. I apologise for not yet having fully completed my investigation.

 

I will contact you again by 10 January 2007 and expect to be able to provide you with a full response at that time.

 

In the meantime, I would like to thank you for your patience and enclose a copy of our leaflet" etc. etc.

 

Should I just proceed with my mcol claim (as I'm inclined to do) or is there any reason why I should wait for him to contact me again? As far as I can see I've given them more than enough time (legally anyway - two letters and 14 days response time on each) and this strikes me as a delaying tactic. Nevertheless, I thought I'd seek your opinions!

 

Eoin

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yes show them who's writing the timetable here! anyway I think I've only seen one pre-action offer of the full amount before. in all other cases they knock you down by about 10% so unless you would be happy with 90% you won't be missing much by not waiting.

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Getting into it now!

 

ONe question for you all - who are you claiming against? HSBC? One of their people? I've had a look round the site and can't seem to find the specific info there...

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  • 2 weeks later...

A question folks - the day after I started the mcol I received a part payment offer from HSBC (£877 - my original claim was for £1079 but that has now increased with the mcol to £1492). Since I've already started my claim I obviously won't be accepting their offer. Is there any protocol to the reply I should send? I've seen the template letter for rejecting part payment, but is there any more I should be adding given the fact that the mcol has already begun? Also, in the particulars of claim on my mcol it says that the claimant will send another schedule of charges to the bank - is there a standard form letter that goes with that or am I able to combine the rejection of their offer and the resending of schedule?

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