Jump to content


  • Tweets

  • Posts

    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Council Tax over 6 years. Liability order.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4362 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, I am new to this forum and would appreciate any advise that you nice people would like to give.

 

I received a letter from the council this year February claiming that I owe the council about £2000 for council tax not paid at a previous address that I lived in 7 years ago, which as far as I know was paid. Being that it is 7 years ago I cannot prove as I don't keep payment records that long.

 

In my 7 years of living here I have not received any warnings that I owe this money and I always pay my council tax on time, also the council have known my new address and even my contact number, but they have never tried to contact me about this debt.

 

They told me they made a liability order in 2004, which they require a court summons from the magistrate court, but I haven't received any letter about this. I haven't seen this liability order, I have asked them to prove it, but they have just sent me some screen shots of their software. They keep prolonging the deadline as well when I speak to them.

 

I am wondering why it's taken this long for them to suddenly contact me. Any idea where I would stand?

 

Thanks for your help in advance

Andy

Link to post
Share on other sites

Thanks for the reply.

 

I cannot remember how I paid.

 

It is a very difficult situation.

 

I still cannot believe they made a Liability Order though, I haven't seen any evidence of it.

Link to post
Share on other sites

I would hazard a guess that they have more than 1 Liability Order as £2k for CT 7 years ago would be akin to living at Buck House. Makes me think they have continued charging after you moved. You must ask them how many LO's they have and what dates they cover.

Please consider making a small donation to help keep this site running

 

[sIGPIC][/sIGPIC]

 

Link to post
Share on other sites

I would hazard a guess that they have more than 1 Liability Order as £2k for CT 7 years ago would be akin to living at Buck House. Makes me think they have continued charging after you moved. You must ask them how many LO's they have and what dates they cover.

 

Thanks for your reply.

 

The house is a high council band, that is why it is 2k, also they added charges for late payments (which i didn't receive).

 

There is only one LO that they speak of which they say was applied on the 29th November 2004, again no record was sent to me though.

Link to post
Share on other sites

Would be interested to see their explanantion for that.

 

PT

 

They say they have sent warnings and bills out, but I didn't receive them. They have sent me screen shots of their system software.

Link to post
Share on other sites

What address do they claim to have sent them to? If your old one did you advise them you were moving?

 

They weren't clear, they said it could be either.

 

I actually spoke to the current owner who has been there since I left, he said he hasn't received anything from the council(as far as he knows), and I haven't at my current address.

 

I told them that I moved, they even admitted that they I told them that I had moved.

Link to post
Share on other sites

In that case put them to strict proof they were posted. Although they may have them on their system they have nothing to say they were printed or then posted.

 

That is a very good point, but they can't prove it.

 

They also say "they don't need to prove it".

Link to post
Share on other sites

That is a very good point, but they can't prove it.

 

They also say "they don't need to prove it".

 

This is true to some extent as they would rely on the provisions of Section 7 Interpretation Act 1987, which effectively says proof of postage is proof of receipt, unless it can be proved it hasn't arrived. But I imagine they should have kept records of the postage??

Link to post
Share on other sites

This is true to some extent as they would rely on the provisions of Section 7 Interpretation Act 1987, which effectively says proof of postage is proof of receipt, unless it can be proved it hasn't arrived. But I imagine they should have kept records of the postage??

 

They may have I can ask them. But with some of the records they say that they don't keep them for that long.

Link to post
Share on other sites

They have to have something as otherwise they could just say anything. It may pay you to ask your local Councillor(s) for help any refusal or reluctance and you go to the Leader of the Council and his opposite number.

Please consider making a small donation to help keep this site running

 

[sIGPIC][/sIGPIC]

 

Link to post
Share on other sites

They have to have something as otherwise they could just say anything. It may pay you to ask your local Councillor(s) for help any refusal or reluctance and you go to the Leader of the Council and his opposite number.

 

Thanks for the advise, what do you mean by 'opposite number'?

Link to post
Share on other sites

You geninuely don't remember how you paid your CT? There are only so many ways you can do it. With it being such an important bill, you are asking for trouble here not being able to show you have paid it. Sounds like I am lecturing here, so enough of that. :!:

 

Having said that, overlooking this rather large issue, they don't tend to be this dis-organised over something as serious as CT. I don't see how they haven't sent formal letters or got a bailiff recovery team on the case before now. They are normally on the ball, so to not be able to present you with any proof or formal letters makes me think they might have a hard time proving any of this in court anyway. So hopefully, you'll be OK.

 

Thanks.

 

Yeah I can't remember it was 7 years ago. The funny thing it that when I missed 2 months of paying the CT with my new property they sent me a liability order straight away, so I paid it off imediately, so I don't see how they can let it last as long as 7 years and try and get it from me now!

Link to post
Share on other sites

  • 3 weeks later...

Just in case anyone is still interested, after some more complaining, eventually the council decided that I did not owe them money and they dropped the "owed" payments.

 

Justice is done.

 

Thanks for your advice, guys.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...