Jump to content


  • Tweets

  • Posts

    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

tenancy terms and conditions council


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3253 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

We are fighting a case with the council for breaching the terms of the tenancy .

 

 

This tenancy is a secure tenancy from 1985.

 

 

They are presenting the court with conditions from 2014 trying to say they are true tenancy .

 

 

Can they do this or can I get the case thrown out as they are relying on this for their case .

 

 

I am in court tomorrow without any legal help only advice.

 

 

thanks in advance

Link to post
Share on other sites

We are fighting a case with the council for breaching the terms of the tenancy .This tenancy is a secure tenancy from 1985. They are presenting the court with conditions from 2014 trying to say they are true tenancy . Can they do this or can I get the case thrown out as they are relying on this for their case . I am in court tomorrow without any legal help only advice. thanks in advance

 

Hello there.

 

I've merged two duplicate threads that you've posted. If you can't see what you just posted up, try using the refresh button on your browser. :)

 

I'll flag your thread for the site team in case anyone can help, but it's very short notice. What time are you in court please?

 

In case the forum guys are able to get here, I think you need to supply us with more information in order to save time asking questions.

 

HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Sorry wasn't sure if it was posted .I am court at 12 tomorrow I have prepared myself but I was hoping to get the copy of the tenancy terms and conditions but they are delaying giving them hence the post . Going to the offices tomorrow first thing. How can they rely on them if they weren't there in the original agreement .

Link to post
Share on other sites

Hard to say without more information. What is the tenancy term that has been changed, and what are the changes?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Try and get to court early and see if there's a duty solicitor.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

thanks for your reply but my question is can they rely on modern terms and conditions or have they to produce the original terms and condition

 

.My thoughts are that they are trying to prove you are in breach of tenancy rules so they should have to prove they existed at the time of the signing of the tenancy We dont know what has changed as we cant get a copy of them .It is to do with assigning the tenancy

Link to post
Share on other sites

A lot of Social housing landlords update their T&C's and have them posted on their site. If you had received them when issued, you would have had a covering letter asking you to confirm you want to continue being a tenant by paying the new rate for rent. Or, if you chose not to pay the higher rent you must give 4 weeks notice to leave and end your tenancy.

 

 

All landlords are required to provide a written copy of the T&C's to their tenants so they can make the informed decision to continue renting from them. It would help if you can explain a little more about the position you are in this will allow more advice for you. Late in the day as it is ...

 

 

Normally the change in T&C's is when the rent goes up or significant changes in the agreement

Edited by mikeymack2002
more info

If I have been of any help, please click on my star and leave a note to let me know, thank you.

Link to post
Share on other sites

How did it go?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

28 days to find a new solicitor It always sounds like you are doing nothing but this is a complex case and the solicitor wouldn't appear he thought it was a forgone conclusion . Remains to be seen. Duty solicitor was spot on . The council were so cock sure they said to me "were taking the house". Maybe they will in the end but not without a fight.

Assignment. The duty solicitor said the council wont allow this . Surely this is a legal right otherwise why would you have a condition that you have to wait for a year ?

Link to post
Share on other sites

It can be the case that you have a contract that is in two parts. The first is the signed Tenancy Agreement. This will refer to and seek to include the second part, a Tenancy Handbook. Normally the Tenancy Agreement is updated less frequently than a Tenancy Handbook. Though your Tenancy Agreement may have initially been signed in 1985, any new Tenancy Agreement you have signed will be an acceptance of those terms and indicate it is a continuing tenancy. Your Tenancy agreement whenever signed may bind you to accept any future tenancy rules. You need the agreement and a solicitor to confirm. However, you only become 'bound' by new Terms on Conditions on signing of any new agreement or proper notification and recepiet of any new Terms and Conditions. More broadly speaking, I believe I am correct in saying that Contract terms cannot, save for statute, be retrospectively applied. If you need any information on your tenancy agreement you can submit a Subject Access Request under the Data Protection Act. If you have asked the council for a copy of the tenancy Terms & Conditions and they have not supplied you with them. You could argue that you do not have "Equality of Arms" and ask the court to defer the case until the council complies. There are also statutory obligations that crop up from time to time that would form part of the T&C's. Either way getting a solicitor or legal advice is recommended.

Link to post
Share on other sites

It can be the case that you have a contract that is in two parts. The first is the signed Tenancy Agreement. This will refer to and seek to include the second part, a Tenancy Handbook. Normally the many Tenancy Agreement is updated less frequently than a Tenancy Handbook. Though your Tenancy Agreement may have initially been signed in 1985, any new Tenancy Agreement you have signed will be an acceptance of those terms and indicate it is a continuing tenancy. Your Tenancy agreement whenever signed may bind you to accept any future tenancy rules. You need the agreement and a solicitor to confirm. However, you only become 'bound' by new Terms on Conditions on signing of any new agreement or proper notification and recepiet of any new Terms and Conditions. More broadly speaking, I believe I am correct in saying that Contract terms cannot, save for statute, be retrospectively applied. If you need any information on your tenancy agreement you can submit a Subject Access Request under the Data Protection Act. If you have asked the council for a copy of the tenancy Terms & Conditions and they have not supplied you with them. You could argue that you do not have "Equality of Arms" and ask the court to defer the case until the council complies. There are also statutory obligations that crop up from time to time that would form part of the T&C's. Either way getting a solicitor or legal advice is recommended.

 

many thanks for the detail just what I need .We were hoping to get the tenancy passed down from my partners mother and were told we needed to wait one year after she moved in with her mother.We have complied with this but they are now blocking this saying the mum has moved out .At this time we are fighting just to keep the mother in possession.

Link to post
Share on other sites

Sounds like the Court have suspended the case for 28 days, for plaintiff to seek legal representation/advice?

 

 

Having read Shelter's online advice on topic, your partner would have succeeded to secure T if she had lived with mother for 12 months preceding mother's death.However mum is still alive, so should have nominated qualifying dau for T assignment. I guess no such nomination was made before mother vacated secure T. In Law there is no Stat provision for a qualifying person (unless spouse) to be assigned a secure T unless certain conditions are met, (unlike a Regulated Tenancy)

I fear your orig solic assessment was correct. As to mother regaining T, that depends on what she told HA.

You may find a Nick Freeman style solic to fight the case, but I suggest you seek alt accom asap

Link to post
Share on other sites

Sounds like the Court have suspended the case for 28 days, for plaintiff to seek legal representation/advice?

 

 

Having read Shelter's online advice on topic, your partner would have succeeded to secure T if she had lived with mother for 12 months preceding mother's death.However mum is still alive, so should have nominated qualifying dau for T assignment. I guess no such nomination was made before mother vacated secure T. In Law there is no Stat provision for a qualifying person (unless spouse) to be assigned a secure T unless certain conditions are met, (unlike a Regulated Tenancy)

I fear your orig solic assessment was correct. As to mother regaining T, that depends on what she told HA.

You may find a Nick Freeman style solic to fight the case, but I suggest you seek alt accom asap

 

Thanks her mother hasn't vacated just the council trying to make out she has to prevent the transfer . I fear we may lose but there are mental health issues so the judge asked them to sort it out of court but they refuse . There may be a compromise in there somewhere!

Link to post
Share on other sites

many thanks for the detail just what I need .We were hoping to get the tenancy passed down from my partners mother and were told we needed to wait one year after she moved in with her mother.We have complied with this but they are now blocking this saying the mum has moved out .At this time we are fighting just to keep the mother in possession.

 

This is making some sense now as to difficulty. Did you & your partner move in with your partners mother? Was this your only address or property?. These can all impact on the decision over inheritance. So if your partner & you had a permanent address elsewhere, then your partner moves in with their mother. The council may well have terms that would indicate that your partner has a permanent address with you and not their mother. This may fall foul of the rules. If none of this was declared when a claim for succession was being pursued this may bring the mother in breach of her terms of tenancy. However, your partners mother, if still in residence at the property, provided she has not breached her terms, would seem to have continuing rights of tenancy. As for mental health issues does your partners mother have someone who has power of attonery to act if required?

 

Just to also lend clarity. Passing on a tenancy passes obligations for housing on to the successor. It does not confer title or possession of any individual property.

Link to post
Share on other sites

This is making some sense now as to difficulty. Did you & your partner move in with your partners mother? Was this your only address or property?. These can all impact on the decision over inheritance. So if your partner & you had a permanent address elsewhere, then your partner moves in with their mother. The council may well have terms that would indicate that your partner has a permanent address with you and not their mother. This may fall foul of the rules. If none of this was declared when a claim for succession was being pursued this may bring the mother in breach of her terms of tenancy. However, your partners mother, if still in residence at the property, provided she has not breached her terms, would seem to have continuing rights of tenancy. As for mental health issues does your partners mother have someone who has power of attonery to act if required?

 

Just to also lend clarity. Passing on a tenancy passes obligations for housing on to the successor. It does not confer title or possession of any individual property.

 

yes my partner and my son moved in with her mother and register this with the council .

They explained that they were looking to transfer the tenancy and were told it would only be possible after a year.

My partner was brought up in this house and she moved out due to over crowding and then moved back with my son after her sister was killed in an accident. She has never lived with me . I may have said differently earlier but I was just trying to keep it simple.

 

It seems to hinge on terms and conditions so I am going to get her a to do a sar request as I think they have imposed unfair terms and conditions so it would be worth knowing what she has actually signed and agreed over the years as was suggested

 

At the moment we are struggling to stop the council taking the house first as has changed some thing over in readiness for her leaving after waiting now 16 months . They haven't given any indication of a problem up till she tried to sign it over and they knew all the details.

 

As for the title not sure what this means are you saying she wouldn't become the tenant?

Thanks for your help.

Edited by not-a-number
extra word deleted an acknowledgement of help
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...