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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
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Ingeus - Advisor Harassment/Data Protection


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So I'm with the work programme and have been taking temp work with agencies for a few weeks here and there over the last few months. I sign off JSA, then do a rapid reclaim so that DWP know the situation. I don't always tell my Ingeus Advisor and over the last week he has been demanding to know all the work info which I didn't think was relevant for him to know. After bombarding me with phone calls and answer messages, he phoned one of the agencies and they gave him details of all the temp work I had done.

I would just like to know where I stand. How much information do I have to give to Ingeus, why did this agency give out all this personal information to a stranger on the phone. Also as I now look like a pillock with the one agency and will never get any temp work again through them, will he now call round the other agencies demanding information, basically killing my chances of temp work.

 

Long post, but would appreciate any advice thanks.

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You need to remove your consent. They ask so they can get payments for you working.

 

I agree and also tell them where to go if they contact you. This is nothing short of harrasment.

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Remove my consent from DWP contacting Ingeus?

 

Hiya Rob

 

You can remove your data consent which makes it illegal for Ingeus to contact any third party regarding you. (except DWP)... withdrawing consent is perfectly legal and within the DWP rules.

 

It also means that when you find a job, Ingeus cannot acquire the details they require from your employer, which means they cannot claim any money..

 

This in turn means Ingeus wont waste their time on you and they will see you less and less.

 

If you need a letter to with draw consent, let me know.. [email protected]

 

Nimitz

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So I'm with the work programme and have been taking temp work with agencies for a few weeks here and there over the last few months. I sign off JSA, then do a rapid reclaim so that DWP know the situation. I don't always tell my Ingeus Advisor and over the last week he has been demanding to know all the work info which I didn't think was relevant for him to know. After bombarding me with phone calls and answer messages, he phoned one of the agencies and they gave him details of all the temp work I had done.

I would just like to know where I stand. How much information do I have to give to Ingeus, why did this agency give out all this personal information to a stranger on the phone. Also as I now look like a pillock with the one agency and will never get any temp work again through them, will he now call round the other agencies demanding information, basically killing my chances of temp work.

 

Long post, but would appreciate any advice thanks.

 

Hiya Rob

 

Regarding your question "How much info do I have to give Ingeus?"

 

DWP rules state that you only have to give them your name and address, THAT'S ALL. You DO NOT have to give anything else ..NO email address, NO mobile no. NOTHING ELSE (unless you want to)

 

Nimitz

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Im in a similar situation, I was with ingeus but found myself some self employed work so I signed off and refused to give any information to ingeus as I didnt want them to benefit financially for something they hadnt done. Evetually the phone calls and emails from ingeus susbsided but my wife answered one this morning and so my advisor was able to speak to me. I still refused to give them any information to "update their records" and asked them to stop contacting me, they said they couldnt as they were contracted to do so by the DWP. Is there a way to legally stop them calling me as I now consider this harassment.

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Same as you Charlie Chester. Conscripted to WP July 2011, found work and signed off beginning of Dec 2011, ignored the minimal attempts of WP to engage with me i.e. appointment letters ignored, messages left on phone ignored. yesterday had message left on phone from wp that as I'd ignored there attempt to contact me my 'advisor' (who I've never met) would be coming round my house Saturday morning, or Sunday if Sat not convenient. Had to respond to this, left message with receptionist that 1. they wouldn't get an answer if they knocked on the door and 2. I'd call the police to have them removed from my premises. Upto this time no-one's come round but I don't want them to contact at all in any manner. Like you I'd like to know if there's any way I can stop them contacting me. I didn't sign the data protection waiver but haven't sent the 'do not consent' letter

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Same as you Charlie Chester. Conscripted to WP July 2011, found work and signed off beginning of Dec 2011, ignored the minimal attempts of WP to engage with me i.e. appointment letters ignored, messages left on phone ignored. yesterday had message left on phone from wp that as I'd ignored there attempt to contact me my 'advisor' (who I've never met) would be coming round my house Saturday morning, or Sunday if Sat not convenient. Had to respond to this, left message with receptionist that 1. they wouldn't get an answer if they knocked on the door and 2. I'd call the police to have them removed from my premises. Upto this time no-one's come round but I don't want them to contact at all in any manner. Like you I'd like to know if there's any way I can stop them contacting me. I didn't sign the data protection waiver but haven't sent the 'do not consent' letter

 

Hiya

 

Glad to see you did not sign the data waiver, excellent. As for the harassment from the advisor: write to the Ingeus manager informing him that you regard the phone calls and visits as harassment and that you will be writing to the DWP to complain, inform him also that you will report Ingeus to the police if there are any further visits or phone calls.

 

They lied to you...they are NOT contracted by DWP to "up date their records"

 

My friend had the same problem, once he informed them of the above actions they stopped harassing him.

 

With the benefit of hind sight...you are only obliged to give Ingeus your name and address...ONLY.... you do not have to give them your email address and telephone number..(unless you want to)

 

This link takes you to the Provider Guidance.."the rules of the game" created by the DWP, that Ingeus MUST follow.... it makes interesting reading, you may be surprised to know just how much power you have, but didn't know you had..lol

 

http://www.dwp.gov.uk/supplying-dwp/what-we-buy/welfare-to-work-services/provider-guidance/work-programme-provider.shtml

 

Nimitz

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Removal of consent letter here: http://consent.me.uk/workfareconsent/

Makes you completely worthless to them, you only then cost them money as they will never

get any outcome payment, can't contact anyone (work) etc..

 

Edit the letter to suit and get it sent in, I am taking some down to my local Ingeus on my next appointment and going to be an hour

early so I can hand them out, More people that do this the less money they make and finally drop the WP as its not making them any money.

 

George

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Hiya

 

Glad to see you did not sign the data waiver, excellent. As for the harassment from the advisor: write to the Ingeus manager informing him that you regard the phone calls and visits as harassment and that you will be writing to the DWP to complain, inform him also that you will report Ingeus to the police if there are any further visits or phone calls.

 

They lied to you...they are NOT contracted by DWP to "up date their records"

 

My friend had the same problem, once he informed them of the above actions they stopped harassing him.

 

With the benefit of hind sight...you are only obliged to give Ingeus your name and address...ONLY.... you do not have to give them your email address and telephone number..(unless you want to)

 

This link takes you to the Provider Guidance.."the rules of the game" created by the DWP, that Ingeus MUST follow.... it makes interesting reading, you may be surprised to know just how much power you have, but didn't know you had..lol

 

Nimitz

 

Thanks Nimitz

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Harassment is a criminal offence under several Acts :

Public Order Act 1986

Section 4A, inserted by the next mentioned Act, creates the offence of intentional harassment, alarm or distress.

Section 5 creates the offence of harassment, alarm or distress.

Criminal Justice and Public Order Act 1994

 

  • The Criminal Justice and Public Order Act 1994 only applies in England and Wales.

This Act provides means whereby intentional harassment, alarm or distress is a criminal offence. This makes all forms of harassment illegal, punishable on conviction by a six month jail term or a £5,000 fine. It is necessary to prove that the harasser's actions were intentional, and that someone was actually harmed by their actions.

Protection from Harassment Act 1997

Under this Act, it is an offence for a person to pursue a course of action which amounts to harassment of another individual, and that they know or ought to know amounts to harassment. Under this act the definition of harassment is behaviour which causes alarm or distress.

 

If the perpetrator is using the telephone, he/she would also fall foul of the telecommunications act and be in breach of T&C from their TelCo - Go to the Ocom page about harassment and lodge a complaint. In extreme cases, call the police. But to start with, a cease and desist letter should probably be sent pointing out the legislation they could be in breach of and remind them that proportional force could be used to remove an agent should they attempt a "home visit" without prior consent.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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I trimmed a little bit out when I sent the letter but you can send it all. You just need to give it to Ingeus at the moment, as they're the ones bugging you, though once you get a regular job and sign off for good you can also tell the DWP not to pass on any info to Ingeus using the same rule (and also by just filling in your ES40 signing-off form that you've found work and the job will last more than 5 weeks - no need to give the DWP your employers details)

 

Tell Ingeus you would like a letter of receipt to be sent to you, saying they have received your withdrawal notice - or if you're posting it, send it recorded delivery addressed to the manager. If you hand it to them be sure and tell them that it becomes effective immediately. What they should then do is to place a note on your file so that anyone opening it will see immediately that they're no longer allowed to pass on your data or contact anyone.

 

You can also mention that you're going to ask the DWP for a SAR (Subject Access Request) which is your right and means that Ingeus would have to hand over copies of all documents, emails and phone call records relating to you during your time with them. (Even if you don't actually intend doing it, it's well worth telling them you will, as it will make them even more cautious in what they do :)

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(and also by just filling in your ES40 signing-off form that you've found work and the job will last more than 5 weeks - no need to give the DWP your employers details)

 

You don't even need to tell the DWP that you have found a job or give any reason for signing off. All that is required is a closure date for your claim.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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