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    • Let me start by saying I feel tremendous regret, shame and remorse. I have some debt and personal life has fallen apart over the last year which has caused me to be careless. Doesn’t make it okay I know. In a positive way, i will never take anything in life for granted ever again. I want to volunteer and go back to being a good person. I need some advice/reassurance on the below so I can move on better from this experience. A few days ago I was caught at sainsburys, I paid for part of the food (about £5) and didn’t pay for the other (about £8-10) at self checkout. when I got to the exit someone in plain clothes asked to see my receipt and bag and that they worked for mitie. I told him the receipt was in the store bin (true) and he said he followed me round and knows I didn’t pay for all of it. he very sternly but calmly said he just needs my name then I can leave with the shopping. I said i am in a bad day and can’t do this and was on the verge of breaking down. So I handed him the shopping and slowly walked out. No name given (I read elsewhere this is good and makes it unlikely to develop) and I have no way knowing if police contacted. I overthink a lot and I wonder if they can track me via debit card or nectar card on the transaction. I also wonder if they saw me do it last month and have been waiting for me. I know someone who works at their head office and terrified somehow it will get back. I’m also terrified of being recognised in the street.    I don’t know what’s going to happen. I see a lot in the news today about shoplifting 
    • Hi, I’ve just spotted an Arrangement to Pay marker (TransUnion) on my Barclays Mortgage account for 1 month in March 2022. I’ve spoken to Barclays Customer Service and Complaints about this and they’ve given me some background but have closed my complaint: Direct Debit for mortgage bounced in February and I didn’t notice this at the time. Realised there were arrears in March and called customer service straight away. Offered to pay half the arrears on the call with the other half of the arrears the following month. I prob suggested or accepted this as had done that many years previously when I was a poor student with no adverse consequences. Paid in accordance with this. Barclays call notes report they informed me credit reference agencies would be notified and I indicated I understood. However, complaints team couldn’t access the call because it was too old. They advised I could request a transcript through GDPR and complain via ombudsman if still unhappy - I’ll process the GDPR request this week. Whilst it may be factual that I entered into some kind of arrangement regarding the arrears, it wasn’t clear to me that they would be treating it and reporting it as a formal payment plan along with the potential consequences of this. At no point did I agree to or request to “reducing my contractual payments” - I paid my contractual amount for March and April with 50% more on top. I guess it’s likely they did say something vague about credit reference agencies and it’s also possible that I may have agreed without fully understanding it would be different to a late payment marker. I’m not 100% sure of the impact of the AP but I believe it did tighten up balance transfer and new card offers (Lloyds group in particular) even though the rest of my report is spotless and I have many years managing multiple high balance cards. Although it may have been less comfortable, I also believe I had the means to pay the balance in full if I’d realised the impact at the time. Finally, it feels like Ive been penalised for speaking to customer services directly rather than just upping my payments to cover the arrears. Historically, I was under the impression that Barclays mortgages weren’t even reporting arrears of less than 2-3 months as late payments - although this may have changed since the last time I was in arrears. I’ve had a browse through threads about AP markers and it seems like removal is unlikely if it’s deemed factual but it may be worthwhile escalating to FOS or ICO? Will update with transcript details once I’ve raised and received a response to my request. I suppose the upside of this is that I’ll be even more cautious about negative markers in the future. Thanks, J
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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help with mackenze hall ltd please?


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Hello.

I am new to this site and I could do with some advice please?

 

Whilst we were on holiday our neighbour (who we do not have much to do with) received a telephone call from a lady from a company asking about my other half, is he known to her does he still live at the house next door etc.... Our neighbour confirmed this and took a message to get him to call her back on our return. We phoned the company and it was Mackenzie Hall Ltd so we did not confirm any details and ended the call swiftly.

 

They must have given out some details because a few days after returning she asked if we had sorted out the debt collection agents because she was not impressed with receiving phone calls on her home number.

 

Today he received a letter from MH on behalf of Cabot Financial dated 8th August stating it was a final notice and payment deadline of noon 15th August.

This debt is from his previous marriage and all debts were sorted by their retrospective solicitors. The debt relates to an overdraft of a joint bank account with Barclays and he has paperwork from Centralised Attachment of Earnings showing that the Attachment of earnings order has been discharged on 14th March 2003 and also a letter from Elizabeth Handworth Solicitor based in Manchester confirming that the said debt has been paid in full, no further legal proceedings will be taken in this case and full satisfaction will be filed with the Credit References Agencies.

 

However, it appears that his ex-wife has not paid anything so now these debt collection agents are pursuing him for the remainder of the debt.

 

Do we ignore this letter and hope they are clutching at straws?

Any advice most welcome.

 

Many thanks

Flumps1976.

 

ps I do not have a scanner or access to one so I cannot post the letters on here.

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Well first of all you should complain about them phoning your neighbour as they obviously divulged details of who they were.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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He says there wasn't a CCJ against him it was all worked out through their Solicitors during the divorce. He was never summoned to court.

He didn't have the means to pay back his half (as he cleared all the other debts she ran up during the marriage) this overdraft was run up during their separation by her and yes he feels so stupid now but he did love her and was hoping things would work out.

It was decided that the easiest way would be an attachment of earnings so he knew it would be paid (his bank account was closed by the bank just after his wages were paid leaving him a month without anything. It was then agreed with his previous employers that his wages would be paid in cash until they helped him open a new basic account which he couldn't have any standing orders or direct debits).

The divorce was very bitter they have no dealings with each other, he assumed she would have sorted out her half, but it appears not!

 

What has angered me most is he has paid his half of the debt but because she hasn't they want to chase him again just because he paid before.

 

Thank you for your advice so far but what should our next step be?

 

Mant thanks

Flump.

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  • 1 year later...

This company is awful. they use dirty tactics. They are currently harassing me. I am ignoring them as, if they do take me to court, the way they have tried to collect the debt will come into question. If you look on the internet there is only bad stuff about this company. They tried to tell me my husband was responsible for my debt, he is not. They are a nasty company. Go to trading standards about them. they have broken the law going to your neighbours. Read the info on debt collection. They break every rule in the book. Let them try and take me to court!!!!!!

 

keep me posted. But do not get stressed about this tin pot company.

 

Frogmore xx

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