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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Office Of Fair Trading Test Case


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Does this also mean therefore that if you are using unlawful charges in a defence against a bank that your case should be suspended also?

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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I think my original post got lost due to so many listings at the same time.

I am worried and confused now.

The received the "General Form of Judgement or Order" as detailed below and have provided the information as requested by the Judge. I also provided to SCM full details of each charge and how worked out my interest etc as they requested it in a letter several weeks ago. I spoke to the court manager on the 23/7/07 who said Lloyds have failed to file at court a counter scedule and also they have not served anything on me. I even checked again on Tuesday with the court manager who said they definately not received anything.She told me to write to the judge asking for judgement which will be placed in my file that the file which will be given to the judge to look at next week who will then decide what happens next.She told me that in her experience if the defendant does not enter a counter claim by the deadline the judge will rule in the claiments favour. She also told me that because i their court dispensed with the Allocation questionare the bank will not be entitled to a stay of judgement.

I can almost taste the money but will this news today scupper that or as Lloyds failed to meet the deadline imposed by the Judge and it is so far down the line i can breath a sign of relief?

Surely my claim has gone too far and Lloyds cannot ask for anymore time etc???

Reading what Malaga1 wrote above "But the banks will be granted a waiver so they do not have to answer to any more complaints now" i guess this all might relate to any new claims just starting.

It reads as follows: Before District Judge Smith sitting at Grantham County Court, Harlaxton Road, Grantham Linc's

Upon reading the documents on file IT IS ORDERED THAT

1) The claiment do by 4:00pm on 9th July 2007 file at Court and serve on the defendant a scedule particularising each and every charge complained of together with the interest calculation.

2) The defendant do by 4.00pm 0n 23rd July 2007 file at Court and serve on the claimant a counter scedule in answer.

After compliance the District Judge will consider further.

Because this order has been made by the court without considering representations from the parties, the parties have the right to apply to have the right to apply to have the order set aside, varied or stayed. A party wishing to make an application must send or deliver the application to the court to arrive within 7 days of the date of service.

 

In your case, i would follow the case managers advice, but i would make sure to use special delivery.

 

It's up to the judge to decide... but I fear, even at this late stage if they apply for a stay it will be granted... However, once the court makes judgement, that'll be that.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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Personally, instead of going through the court route, I would now go the financial ombudsman route...

 

FOS are now not accepting new complaints and are suspending investigations into existing complaints.

 

FAQs complaints about bank charges

[COLOR=blue][B]Defaultless since 2012 :)[/B][/COLOR][COLOR=green][/COLOR]

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Hi folks, Im due to put bundle in on Tues shall I carry on or are cases already in court system on hold as well

 

Yes.

 

 

Does this also mean therefore that if you are using unlawful charges in a defence against a bank that your case should be suspended also?

 

You can apply for a stay, yes.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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At present the case is very specific to current account overdraft fees. Credit card fees are quite different so you could probably contest a stay, although ultimately it is down to each court as to whether a stay should be ordered. The final ruling may have implications on credit card charges.

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Sorry tomterme being thick as usual carry on or not?

 

Carry on.

 

 

.....

 

In case anyone is wondering, In all cases brought before the court, you should carry on as normal, unless the court orders a stay.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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In your case, i would follow the case managers advice, but i would make sure to use special delivery.

 

It's up to the judge to decide... but I fear, even at this late stage if they apply for a stay it will be granted... However, once the court makes judgement, that'll be that.

I have sent it via special delivery and fax which the court manager has confirmed she has received. I am led to believe that because in my case laike some the allocation questionare was dispensed with so they cannot ask for a stay. If they could i thought it had to be requested within 7 days of service which is stated in the letter i received from the judge. What is the date of service??

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I have sent it via special delivery and fax which the court manager has confirmed she has received. I am led to believe that because in my case laike some the allocation questionare was dispensed with so they cannot ask for a stay. If they could i thought it had to be requested within 7 days of service which is stated in the letter i received from the judge. What is the date of service??

 

they can apply for a stay of judgement on the basis of this test case, but you've done the right thing... no guarantees, but if they don't get their paperwork in order pronto, judgement will be granted in your favour. Just got to wait and stress it out, see what happens:(

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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I am really worried for peep's on here [and me] this is a VERY worrying time as the goal-posts have 'seemed' to have changed, although the law remains - as IS :)

If you think this post has been of help, please click on my SCALES on the left - thanks :-) :-x

 

Peter Anderson

Me Vs Morgan Stanley - WON £490

Me V's LTSB - Private & Bus Acc - £18.8k (since Oct1997)

inc: S.69 Interest (and growing daily) -;)

Please remember to DONATE when you have WON

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they can apply for a stay of judgement on the basis of this test case, but you've done the right thing... no guarantees, but if they don't get their paperwork in order pronto, judgement will be granted in your favour. Just got to wait and stress it out, see what happens:(

If you are right and who am i to disagree Lloyds will have to be quick of the mark were my case is concerned. The test case i believe is tomorrow and my case is being put infront of the judge on Monday. Not enough time for them to post a request for a stay. What with being the weekend i think it will work in my favour. I really do hope the judge rules in my favour. I will not only angry but disgusted if Lloyds are granted a stay considering they failed to comply witht he Judges orders. He may be a bit miffed and rule for me anyway.

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I am really worried for peep's on here [and me] this is a VERY worrying time as the goal-posts have 'seemed' to have changed, although the law remains - as IS :)

 

basically, it's not so much the goal posts are being moved, it is that the real game is about to start.

 

Even as we speak, hundreds of soliciters and dozens of barristers are being hired.

 

Go Go the OFT!

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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Terrible news, kicking myself as right now I feel as though I've 'missed the boat'. My LBA expires tomorrow but today received a letter that my complaint is on hold until 3rd September, and it's obvious why. WIth that response I can only wait.

I simply cannot bring myself to believe that the banks have voluntarily allowed this to occur unless it somehow favours them. Deals have been done and in time we'll find out the nature of them deals, but I think the party is over. :(

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My previous post seems to have got lost in the mayhem! I was actually trying to say that...we all knew the banks wouldn't take this lying down and we must all have expected them to come up with some devious plan lol! But before we all panic have you noticed the lack of input from the ones with the knowledge(apart from TOMTOM!) We are not screwed yet...as we speak the great ones of this site and Martin Lewis(bless him) are working hard to come up with WHAT THE HELL IS GOING ON! plan. So don't panic all is not lost yet..trust in the people who have helped us this far. :D

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What do you think will happen to people who are getting threatened with defaults just because they had the cheek to claim back their charges.

My son has a claim with the fos and suddenly after 5 years the bank is now asking for his overdraft back. They are also issuing him with a default if he does not pay his overdraft back. Our defence to the bank is that once he has won his claim he will pay back his overdraft, but obviously if the claim is halted by the fos he does not now have the money. Will the bank still go ahead and if so how can we challenge this.

Any one with any ideas.

 

Eileen

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Not much we can all do really.

 

OFT say they will try and get the guts of this sorted ASAP

 

"The OFT considers that a quick determination of this point of principle will assist in securing a clear orderly resolution of the fairness of these charges."

 

No bank in its right mind is going to put up with any court action now as they will just apply for a stay automatically. Any court will grant a stay automatically.

 

I dont think it matters which bank or what types of charges are being claimed the pending precedent will apply for all financial institutions.

 

I do not think the limitations act will come into force as long as you send a letter to bank disputing charges. Court action would not be neccersary as long as you could show a court you made a complaint that would suffice.

 

As an aside I think the companies who reclaim on a no win no fee basis are in trouble now.

Halifax - £2500

Legal & Trade - Webt to courtfor Breach CCA, Complained to OFT they ruled in my favour, So did court, 2k written off.

NatWest - Contactual Interest - Won:p

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I've heard all current offers are being honoured but no new offers made.

Hi

I have asked for judgement in my case as Lloyds tsb failed to file at court and serve me a counter claim by 4pm on the 23/7/07. The court manager told me that the judge is likely to rule in my favour on Monday when he is back in as i complied but Lloyds have not. I know there is now a lot of uncertainty but do you think i this test case will not effect me as i don't think Lloyds will be entitled to ask for stay due to non complance and i also don't think they have enough time to sort out any paperwork etc before Monday

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I'm currently at the LBA stage. Now having heard today that repayments are no longer going to be made by Nationwide, Barclays, Bank of Scotland, HBSC etc.. until the OFT have proceeded with their test case against the 6 major banking institutes, I am unsure where I stand with my claim. As it is credit cards I am claiming for and not a current a/c, and MBNA are not included amongst those who are battling it out with the OFT, is it worth me continuing my claim all the way, or should I put a halt on everything until the case has gone to court and a decision has finally been made?

If you have found this post helpful, don't forget to tip my scales

:wink:

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My previous post seems to have got lost in the mayhem! I was actually trying to say that...we all knew the banks wouldn't take this lying down and we must all have expected them to come up with some devious plan lol! But before we all panic have you noticed the lack of input from the ones with the knowledge(apart from TOMTOM!) We are not screwed yet...as we speak the great ones of this site and Martin Lewis(bless him) are working hard to come up with WHAT THE HELL IS GOING ON! plan. So don't panic all is not lost yet..trust in the people who have helped us this far. :D

 

We are not screwed at all, LOL. Calm down, everyone:)

 

I, for one, am going to be launching a F.O.S. complaint tomorrow... business as usual:) I expect a delay, but the actual law on our side is very, very strong.

 

And, the process is now very simple. Much more so than yesterday. Write a complaint letter, and if the OFT wins, get your money back.

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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Here's the timetable proposed by the OFT

 

1.5 The OFT and the Banks hereby agree on the following proposed timetable,

which all Parties will invite the Court to endorse:

 

(a) Each Bank to file and serve an Acknowledgement of Service within 7 days of service of the OFT’s Claim Form;

 

(b) Each Bank to provide the OFT, by 1 August 2007, with a copy of its personal

current account agreements and price lists in relation to the Relevant Terms

and Relevant Charges encompassed within the Proceedings pursuant to clause 1.3 above, together with:

 

(i) in relation to any historic Relevant Terms or Relevant Charges, a

statement of the dates on which such Relevant Terms or Charges

applied; and

 

(ii) in relation to any replacement Relevant Terms or Relevant Charges, a

statement of the date of such change;

 

© The OFT to serve one composite set of Particulars of Claim relating to the

Relevant Terms or Relevant Charges of each Bank by 31 August 2007;

 

(d) Each Bank (or, if considered appropriate, the Banks together) to serve a

Defence and Counterclaim by 28 September 2007;

 

(e) The OFT to serve a Reply and Defence to Counterclaim by 26 October 2007;

 

(f) The first Case Management Conference (CMC) to be held on the first

available date after service of the Defence and Counterclaim of the Banks; if

the Court permits, the date of the CMC will be arranged through the normal

channels as soon as the Claim Form has been issued;

 

(g) Directions to be sought at the first CMC to deal with the following matters

(unless dealt with earlier, if the Court should so decide):

 

(i) extent and/or timing of evidence by way of witness statements or

otherwise;

 

(ii) extent and/or timing of any disclosure;

 

(iii) listing of trial, including time estimate, with the Parties aiming for a

trial as soon as reasonably practicable;

 

(iv) if appropriate, intervention by any other banks desiring to join the

Proceedings;

(v) if unresolved, the stay of other proceedings in the Courts which raise

the Preliminary Issues and related issues.

 

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