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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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manf v Ruthbridge and Littlewoods


ODC
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Peeps :)

 

I've been down this road, Information Commissioners Office & CRA won't do owt :mad: the only option you have available is to take them to court, serve them with a S10/12 notice & follow up with court action after 21 days :roll: if you can afford it .

 

Anyone know of a better way, I'm happy to be corrected

 

Hey Conar.

 

Have you had a hearing for this yet? If so, what was the outcome (sorry your thread(s) is on my list to read ):)

 

I'm thinking of going the "I will report you HM Treasury (Criminal arm)" route. I've been told that this is not threat to use lightly as they will turn the company/bank over to find the agreement. However, I know there is no agreement. I have it in writing from them, so I am quite prepared to do this, to get the desired effect. I will use this as a last resort. :cool:

 

deedee

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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deedee - no point in going down that road, I had my paperwork returned and I quote "HM Treasury is unable to comment on or investigate allegations of criminal behaviour. If you believe a crime to have been committed you should contact the police with your concerns.

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deedee - no point in going down that road, I had my paperwork returned and I quote "HM Treasury is unable to comment on or investigate allegations of criminal behaviour. If you believe a crime to have been committed you should contact the police with your concerns.

 

Oh dear! :mad: I might have to consider the Court route, however, I would like to avoid this if at all possible, for the moment. I've spent a lot of money on fees recently. I'm going to keep reading and researching, as there must be other statutes that could force them to remove this rubbish. Oh well like you all, i'll keep plugging away. :roll:

 

deedee

My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

If I have been of help in even the smallest way, please click the star and "add to my reputation" :p

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Hey Conar.

 

Have you had a hearing for this yet? If so, what was the outcome (sorry your thread(s) is on my list to read ):)

 

I'm thinking of going the "I will report you HM Treasury (Criminal arm)" route. I've been told that this is not threat to use lightly as they will turn the company/bank over to find the agreement. However, I know there is no agreement. I have it in writing from them, so I am quite prepared to do this, to get the desired effect. I will use this as a last resort. :cool:

 

deedee

 

DD

 

Not started courts action due to lack of available funds to get teh case moving, tho' I intend to do so one day.

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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morning all what a lovely day can anyone please tell me where i can get 2500.00 by the end of today to pay Ruthbridge please !!!!!!!!!!!!!!!!! before they start proceddings :rolleyes: ......................... also my 12+2 days is up on the 15th August

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still not heard anything from ruthless the 12+2 days is up today............whats the next step.............?????????????:confused: xx

My my you are an impatient one. Wait for the calendar month and then Ruthless will have committed a summary offence and you can report them to TS.

 

I am very disappointed that Ruthless have stopped calling you. After all they told you that my advice was rubbish.

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Hi if ruthless or toothless have stopped calling you and are now outside timescale then you can report to TS. I received a blank agreement with incorrect details and TS said that Littlewoods had complied (twits). So I then wrote to Littlewoods that I did not believe that the blank agreement they had hand printed my wifes details on proved that they had an executable agreement. Advised them that they would have to take me to court to get the agreement ruled as enforceable while my opinion was that they did not have any agreement at all. I then got Littlewoods standard letter re we cannot find agreement and will not be pursuing account etc. I have seen this same letter numerous time on the forums now so it may be that you need to write to Littlewoods to get this sorted.

 

all the best dpick:)

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:) hi odc im sorry im inpatient its my star sign you see can't wait for nothing...............;) your advise aint rubbish its fantastic xxx along with everybody else on here i have been talking about this forum to everybody i know !!!!!!!!!!!!!!!!:)
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just sit and wait, and them come back to us when the deadline is up.

Me Vs AA/Blair Oliver - Defaulted on CCA, Committed Criminal Offence, started chasing payment

 

Me Vs Great Universal - Wrote off the 2k balance, couldnt supply docs

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/74209-me-littlewoods-catalogue.html

 

My Friend Vs Lowell Portfolio - Balance written off, all action stopped!

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75075-my-friend-lowell-victory.html

 

My Friend Vs Empire Catalogue - Balance Cleared

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75713-my-friend-empire-droyds.html

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hi guys...........

here's an update the 12+2 days was up on the 15th August and the 30 days is up on the 12th September...........

well when i was at work this morning my daughter rang me and said Richard from Ruthbridge has just rang me and wants me to ring them back...which of course im not....................

whats my next move????????????????

and funnily enoughthe last letter i got from them and phone call from Derek said they wouldn't contact me again only through a solicitor..........

what do i do now that phone call has un-nerved me

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Ignore them until they comply with your CCA request.

Obviously "Richard" wants to talk to you as your payments have ceased and he'll like to offer you some "cock and bull" story about why it doesn't cover this debt.

 

You are under NO obligation to talk to them on the phone and if you do accidentally answer it to them then DON'T answer the security questions.

Failing the security part means they cannot discuss this "debt" with you.

Be VERY careful whose advice you listen too

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thanks curly...........

just one more thing if you don't mind i haven't sent them any payments at all............ and i know he is going to keep ringing me so what shall i do if they do keep ringing;) x

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You could try sending this letter they may or may not take any notice but you are covering your self and keep a record of time and date of all calls, record them if you can. I played back one recording of an MBNA call to MBNA and I have not had a call since.

 

Template letter here

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/37006-harassment-telephone-response-letter.html

 

all the best dpick:)

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they may ignore the letter all you do is as cb said

 

dont answer security questions.

Me Vs AA/Blair Oliver - Defaulted on CCA, Committed Criminal Offence, started chasing payment

 

Me Vs Great Universal - Wrote off the 2k balance, couldnt supply docs

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/74209-me-littlewoods-catalogue.html

 

My Friend Vs Lowell Portfolio - Balance written off, all action stopped!

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75075-my-friend-lowell-victory.html

 

My Friend Vs Empire Catalogue - Balance Cleared

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75713-my-friend-empire-droyds.html

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