Old Age Pensioner -v- HSBC

[Castlebest]

had to google the name but feeling more cultured for doing so.

 

what page are you on?

 

Pages ??? what drugs are you on...... now wheres that online pharmacy gone........

 

pete

[deedee1310]

If there is one thing in life I like, it's a girl who likes me!

 

Sorry to 'second best you' deedee, but pinkdutchess deserved the first revelation.

 

Hope it doesn't disappoint you.

 

Keep trucking as they say - much better in a Merc.!

 

As ever.

 

Van

 

That's ok Van - I'm not jealous!

 

Just stopped by to check how you're getting on. I do own a Merc (a humble LWB A Class which I've always wanted). LOL!

 

Anyway, please update soon with any responses from HSBCriminal when you get them. Enjoy your Sunday.

 

deedee x

[lateralus]

good update on pd's thread

[vandermerwe]

An update for you deedee, not only because you asked, but because I'm thoroughly disillusioned now and need a bit of TLC.

 

I received a letter with a handwritten signature (how's that!) from 'my' HSBC branch from someone calling herself Branch Manager saying she had heard I had mentioned my difficulty in contacting them (that was in May) and giving me her direct number!!!! OK, it was an 0845 number, but it worked!

 

Before calling her I sent copies of four unanswered letters by recorded delivery, obtained a signature from Royal Mail, and called her. She breezily explained mail was not delivered to the branch, (despite the use of a street number and correct post code) was was automatically sent to a 'clearing centre'.

 

She agreed I could move my account to a now more convenient branch but added "we're all one bank now so there's not really much point" and promptly credited me with £250 of recent charges.

 

'Progress', thought Van in his naive way until he asked about what he was allowed to pay from the account. "What about my HSBC card payment you have just bounced" I asked "since you are all one bank now?"

 

"Oh, you had better ask them when you go into ******* Branch" she replied, and I swear I could hear buttock clenching in action. Van can be a bit sadistic when he wants to so he asked if she would allow a cheque for £2 in order than he might renew his disabled parking permit. The sound of unclenching was unmistakable as she "thought that would be OK and would make a few notes on the account".

 

One of my unanswered letters had drawn attention to my rights of first appropriation of monies credited weekly and so I asked my Branch Manager if she was aware of the relevant regulations of the Social Security Act but it seemed (much clenching again) she couldn't remember much about them since her banking college days.

 

Looking on my internet banking account the next day I saw £250 had, indeed, been credited and three cheques paid but another one bounced.

 

All four were for very small amounts, made out to our local village store we like to patronise, and should all have been bank guaranteed as the headmistress (sorry, owner) insists. Unfortunately one of her assistants had not copied the guarantee details on one cheque as she reckoned she had known Mr. Van for a long time and he was 'alright'

 

Obviously I grovelled, explained that at his age Mr. Van must have a few dark secrets lurking in his past, and proffered a new, obviously bank guaranteed, cheque plus the £4 the HSBC had charged her. She banks there too and only pays in every couple of weeks or so, hence the four cheques.

 

Yesterday I get a letter on ******* Branch letterhead, complete with their listed building address (but general call centre telephone number) and a facsimile signature saying, in effect, don't bother changing branches, they have no decision making authority.

 

Today, HSBC bounced my b****y mortgage payment.

 

That's the first time ever since young Van became a property owner nearly 50 years ago.

 

Haven't got a room to spare in Brixton have you?

 

Never mind, still laffin as Pete would say.

 

If you want a bit of a laugh do look at new poster Godren's HSBC site. I think it's Godren - if not something very similar - having typed this much I dare not try and check back.

 

I'll have a good plutz over the weekend and think what to do next.

 

In anguish.

 

Van

[pinkduchess]

hey van

 

result with getting the £250 & then they take it back with the other hand by messing up your mortgage payment. not good

 

TLC coming your way

 

keep smiling

[vandermerwe]

Thanks PD.

 

How was Ibiza?

 

Still plutzing Monday morning.

 

Van

[pinkduchess]

it was fab thanks

[deedee1310]

Hello Van.

 

Buenos tardes de Espana y muchos besitos a tu xxx

 

I am sending you some TLC long distance! I'm sitting in an internet cafe writing this message inbetween checking my bank balances to ensure that I have not been charged unecessarily! I have a PDA but the roaming data charges are extortionate. I have had to use it whilst away - no doubt I will be facing a huge bill when I get home. Yikkes!!

 

I'm hoping to have a spare flat in Brixton soon so you're more than welcome to use it

 

Well done for getting some money back. I can't really think of another strategy for you at the moment. In your Letter of Appropriation did you mention your mortgage payments?

 

I'll regroup my thoughts when I get home and hopefully come up with some ideas. In the meantime, I'm sure the good people of the HSBC forum will help.

 

Hasta luego senor!

 

Dxx

[vandermerwe]

Muchas gracias deedee mi enamorada y muchos besos tambien!

 

Am just waiting for my parachute account to be opened before I move further and have put off phoning the building society until Tuesday. Chicken!

 

But gee whiz some of the HSBC threads take some reading don't they?

 

I'm going to ask my miniature dachshunds how they fancy Brixton - thanks!

 

Enjoy the rest of your stay - hope you enjoy Spanish food as much as I do.

 

Hasta la vista mi gran amiga.

 

Van

[vandermerwe]

Would appreciate urgent advice as my printer has packed up.

 

I need to send a 'hardship - keep your grubby paws of my state benefits' letter tomorrow (Monday).

 

Can anyone tell me if it can be sent as a pdf or direct e-mail?

 

Thanks.

 

Vandermerwe

[freakyleaky]

Hi van! The trouble with emails is there is no way of proving they have been received or read. I would try and beg borrow or steal a printer or if you are feeling really adventurous, write it by hand!

Sorry I can't be of more help.

[Audreygreeneyes]

van here is a thought. email it to yourself as a word doc..... go to an internet cafe or the library and print it there??

 

I have sent Dg a few emails and always marked them for receipt ...........

[freakyleaky]

Now there is good thinking Aub!

Do you get a read receipt and what happens if you don't get one? You know, if they just delete it without reading it?

 

There I go again, worst case scenario! LOL:D

[Audreygreeneyes]

thank you freaky..........

i did it through outlook express there is a button you tick and it gives you a delivry recipet and i think you can ask for a read one as well

 

you know me and htis clever stuff

[Castlebest]

Hiya Van,libraries are good places and free (they may charge for printing but not much) and you can chat up the librarians while your there

 

pete

[caro]

2 threads merged. Please keep all your questions and progress on 1 thread.

[vandermerwe]

Thanks all kind folk out there.

 

Am mightily impressed with the sped of your responses.

 

Have proved Sod rules the universe, since I rushed out to by a new printer only to find the old printer began working again as I tried to disconnect it.

 

For you classic scholars out there (of which there are many) Quem Jupiter vult pedere dementat prius.

 

Thanks again.

 

Van

[vandermerwe]

[Hiya Van,libraries are good places and free (they may charge for printing but not much) and you can chat up the librarians while your there]

 

Did that work Pete?

 

Two things: trying to post a quote without being dumped on by pd again. and saying thanks for suggestion.

 

No parking within a mile of local library and you ain't seen the librarians in this neck of the woods!

 

Bought another printer, then the old one began working. Sod it.

 

Van

[vandermerwe]

It didn't.

 

Van

[Castlebest]

I think you can just type it too

 

maybe not

 

just press the quote button over here ---------------------------vvvvvvvvvv

 

then edit whats between the

marks in the window

 

pete

[Robertxc]

I suppose if God is trying to destroy he could do worse than send you mad first by forcing you to go on a tech support odyssey.

Thanks all kind folk out there.

 

Am mightily impressed with the sped of your responses.

 

Have proved Sod rules the universe, since I rushed out to by a new printer only to find the old printer began working again as I tried to disconnect it.

 

For you classic scholars out there (of which there are many) Quem Jupiter vult pedere dementat prius.

 

Thanks again.

 

Van

[vandermerwe]

Oh no, not the tech support odyssey!!!

 

I'd rather have the comfy chair.

 

Van!

[deedee1310]

Hey Van.

 

I haven't forgotten you. Just had an exceptionally busy time since coming home - children back to school, exchanging contracts on new house, blah blah blah. Last week I felt as though my fighting spirit had gone, so had no enthusiasm my my own claims much less anyone else's .

 

Glad to say that this feeling has subsided speedily! I have spent this afternoon back on the case, so will turn my creative thought processes to you a little later.

 

Shame about the printer. Did you take it back? i'm off now to help my folks move so will be back here a little later.

 

Take care.

 

PS. The quote (excuse my schoolgirl Latin rough translation) says something like "Whom Jupiter would destroy, he first sends mad". Don't ask me who wrote it because I haven't got a scooby-doo (cock. r.slang - "clue")!!

 

deedee xx

[vandermerwe]

Hi deedee. Thanks for your post - you've made up for a real bummer of a weekend!

 

Didn't take the printer back (it was only £39) as I had denuded it of its protection and was studying how to connect it when the old thingy suddenly started working again. Given its age it'll surely pack up again at a crucial moment, so I've got a standby.

 

I just wish what I had called it on message #67 to cause spiceskull to tut-tut my my language as I'm not usually given to using the vulgar tongue but then maybe I had been watching "Eastenders" with Mrs. Van!

 

You're definitely a classics scholar, up alongside with Pete and his studies ol Lloyd, NatWest, Nietzche, Barclay et al and your interpretation is spot on (James Dupont, 17th century I think) but I've been feeling a bit more earthy and Learish recently with "as flies to wanton boys are we to the gods; they kill us for their sport" running through my mind.

 

We've accepted an offer on our 'umble abode and the blighters want to complete by the end of the month. Spent yesterday looking around at what we might afford, hence the depression. And that's before I've tried to get a mortgage with my credit rating!

 

Have had Winston Churchill's Black Dog (and I am not referring to senior dachshund) hanging over me for a week now, but after your message it'll be up and at it first thing tomorrow.

 

Wish I could burn the midnight oil like vestal virgin PD!

 

Are you moving away from Brixton?

 

Recuerdo tus palabras dulces y el sabor de tus besitos.

 

Carinos (sorry I can't do accents!)

 

Van

[pinkduchess]

hey van!! you mysteriously disappeared on friday!! glad youre ok despite the weekend youve had.