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    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
    • Dave, You're probably thinking along the same lines as me. The NTK says "The reason for issuing the charge notice is: Parking longer than allowed" From memory, I think one of their stupid rules is that if 'Bucks is closed, you're not allowed to park at all.
    • Yes, Nick is spot on. Also, can you remember if Starbucks was closed when you were there?  I ask as I'm trying to work out what MET reckon you did wrong.
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I am new, and need some basic help!


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Hello guys,

 

Here is the situation, for some stupid reasons, (went travelling for a year thinking that I got all my finances under control), I came back recently with around 20K in debt, between a bank Loan with RBS and 3 Credit Cards. As this has been a year since they haeard from me, all those debts seem to have been passed on to Debt Collectors, namely:

 

Link Financial Lin (MNBA card)

 

Risk Management alternatives (RBS Mint Card, RBS Standard Card and loan).

 

My questions were the following:

 

does that mean that I am blacklisted for 6 years, disregarding the actions I take now?

 

what r the implcations with respect to get Credit Cards and/or loans in other countries (I have left the UK and have no interests there, no house, nothing etc.)

 

If I intend to negotiate with them, what can I realistically ask for? For example, could I negotiate to pay the debt in full over 6 month or a year, with payment wvery two months.

 

I do not intend to dispuete the debt but need to see how best to sort this things out. got a young family and I am very worried about the implication of all of this.

 

HELP PLEASE

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Hi,

 

There's no such thing as a "blacklist", but chances are there are defaults on your credit file which will make it harder to obtain credit. For £2 you can get a copy of your report from Expierian, Equifax or Call Credit. Experian offer a free trial online but remember to cancel before a month's up or you'll get charged.

 

Debt Collection Agencies have no powers beyond writing a few letters and making calls. However they can start court action if you don't pay.

 

Also remember that they cannot force you to pay more than you can genuinely afford, even if that's only £1 per month.

 

Make a realistic budget and work out what spare money you'll have at the end of each month. Don't leave yourself short. Divide it pro-rata depending on how much you owe each DCA and make them an offer.

 

Have nothing, NOTHING, to do with any of them over the phone. Put everything in writing.

 

Of course, without a valid copy of your credit agreement the debts are unenforcable. You would want to check that each DCA has got a valid copy before you start any payments, wouldn't you? :)

  • Barclays: WON!!! It took four months but was totally worth it!
  • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
  • Elephant.co.uk: VICTORY - they admitted there was no debt!
  • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!

<--- If I've been helpful please remember the scales ;)

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I do not intend to dispuete the debt but need to see how best to sort this things out. got a young family and I am very worried about the implication of all of this.

 

HELP PLEASE

 

You should always dispute debts you can't pay. You may think you owe the money but if the Consumer Credit Act 1974 Agreement you signed is faulty or lost then actually you don't. You need to write to all these debt collectors using this template http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html#post162367

You will find that few, if any, will produce enforceable agreements. You need to sort this out even if you live overseas as some international credit checkers will pick up UK CCJ's.

"Why CCJ when you can CCA!"

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Thanks for the quick answer, Dave....

 

Just to clarify things, why NEVEr to do things over the phone. The problems i have is that I am on the other side of the world, and if I do it via letters, will take weeks beofre it reaches them.

Other things, if I start making payment to them, what are the chances that they can trace back my other account (outside the UK) and get me into trouble there?

Last but not least, assuming they write me for defaults (which they serve me on some Credit Cards), how does that affect my relation with, VISA or MASTERCARD in another country?

Thanks for the help and sorry for the naive nature of the question.

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Just to clarify things, why NEVEr to do things over the phone.

Because verbal communication can be denied and they will try and pressurise you into committing to more than you can afford. These people often talk to you in a very threatening way over the phone that they would never put in writing. I would suggest after initially contacting them you use e-mail to communicate with them due to your location, although avoid putting things like bank account details on e-mails.

 

Other things, if I start making payment to them, what are the chances that they can trace back my other account (outside the UK) and get me into trouble there?

.

If you're not in the EU I wouldn't worry about this. Even if you were it's still not straightforward

 

Last but not least, assuming they write me for defaults (which they serve me on some Credit Cards), how does that affect my relation with, VISA or MASTERCARD in another country?

At the moment it possibly will effect you as you will need to provide details normally for at least the last three years. Having said that it may not effect you depending on what country you are in.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Hi,

 

So far, this site hasd been of great help to help me handle my newly found Debt problems.

 

A couple of questions:

 

I have made phone contact with one of the DCA via phone cos living in South america would be far too slow.

I understand that a basic steo would be to ask for a copy of the CCA, but I also read that I need to pay 1 pound for that right? Is that true. I wanted to asked them via email to send me a copy beforer making any payment, is that possible, do they have to comply with an email request with out the 1 pound fee?

I mean, I am willing to pay the debts, in part obviously, but the request of the CCA has been made to me by all the site users, so I guess I should do it.....

 

Thanks in advance

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understand that a basic steo would be to ask for a copy of the CCA, but I also read that I need to pay 1 pound for that right? Is that true.

Yes. They can waive the fee but you have to include it. I would suggest that this request you do put in writing rather than e-mail. E-mailling this request probably isn't good enough as notices need to be served in writing.

 

Even if they can produce this document you are still in a very strong negotiating position, particularly if you inform them you are not coming back to live in the UK.

 

I think in that instance they will take whatever they can get as full and final settlement because it would not be worth chasing you for the debt.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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OK, I have couple of questions:

 

1) disregarding my negotiation with the DCA, I am right to think that my Credit Record, due to the default notices, will be affected egually?

 

2)I read onthat website, that DCA "buy off" the debts from the banks, so for, let say a debt of 4K or 8çK, tey do not actually pay that much? What is the percentage "ish". Living abroad with no intention to go back to the UK, I would like to posibly make them an quick offer (2 o 3 payments) but it would help me to know how much they are likely to have paid for my debt.

 

As always, thanks so muych. In a 1/2 day that i have used tis website, I feel lighter, less alone and with a much better understanding....

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In answer to your questions:

 

1. The defaults effect your credit record in the UK. It will probably have no effect on your credit record in South America as they won't check UK records. If you can build up a good credit record in South America then that is what they will look at particularly once you have been there another 2 or 3 years.

 

2. Percentage wise the norm that DCA's pay for debts is around 10%. They tend to pay about 20% for debts that are easy to collect and as low as 2% for debts that are approaching statute barred or are going to be very difficult to collect.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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rory,

 

thanks a lot.

 

However, even though I live there (South america), I also bank in France...what r the chances of that to affect me? I have recently renewed my VISA there and had no issues, but just wondering how quick or how easy it is for them to check French records, and as said previously, assuming my credit is bad in the UK, what would happen if I apply in France, or in the US (got also bank account there) for another VISA or MASTERCARD? Would these guys check UK records?

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They only tend to check National records and assess you on your credit rating in that country.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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