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    • An update - Still receiving emails and letters - but have been getting text messages too. nothing aggressive just asking me to get in touch.    the text makes it look like it from the bank on first glance - it reads -   'the banks name' would like to dicuss our recent communication...etc... then lists IDR phone number and email FYI - reporting them as spam
    • Hello, After seeing all of the posts about BMW on here I really wish I hadn't even considered them! I bought a used car from them over the weekend, one specifically which had a reversing camera and cruise control in the advert. I was foolish at the time of purchase and didn't check to see these functions work on the test drive (totally my fault). Now that the car is home I've checked and checked and neither of these functions are available. I even checked on Parkers and it seems that no Skoda Kamiq '21 models come with any parking cameras at all. When buying the car, I was told all that was needed was 'Four signatures and £500' to secure it. I was never shown any of the documents, and instead the sales rep opened a box on his iPad and asked me to sign. He had been complaining about the length of time some customers take these days all throughout my time with him. (Again) foolishly I signed. In my email inbox I now have four attachments from BMW, one of which is my signature under a letter which basically says that the cars don't need to match the advertisements online, or have any of the features that a sales rep talks about. I realise that I've made mistakes in not doing my due diligence here, but thought I might as well ask the experts here if I have any rights left to claim that the car was miss-advertised, or if I unknowingly signed them away? Thanks in advance
    • where was this PCN:? please complete: pers i cant see the point in an sar yet await/if they ever send a letter of claim. as long as you've not moved since 2022 you are OK to totally ignore . dx  
    • ah this is a B2B PCP then as your are sending the SAR as a private individual and not as repping the co. you need to prove to them. unfortunately, i think that will also reset the 30 days. dx
    • Customers who opened HSBC's one-year fixed rate Isa say they have been unable to see the new Isa they opened or the money they transferred in.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Is My Agreement Enforceable - Useful


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Reader & mightyacorn - if they are both MBNA agreements, you may be better starting a new thread in the MBNA forum where you will receive more specific advice. This is such a large thread your enquiries stand the chance of getting lost, also MBNA seem to have their own peculiar way of doing things :rolleyes:

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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I have several accounts in dispute. I got a letter today from my OC which waffles on about the copies they've send in the past. Curiously, they also state that they have sent a copy of the terms ' both current and historic'. Are they implying that current PTs can be applied retroactively? Thing agreement is pre 2004 and a dud, anyway, but are they chancing their arm by saying this?

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I have several accounts in dispute. I got a letter today from my OC which waffles on about the copies they've send in the past. Curiously, they also state that they have sent a copy of the terms ' both current and historic'. Are they implying that current PTs can be applied retroactively? Thing agreement is pre 2004 and a dud, anyway, but are they chancing their arm by saying this?

 

what they are saying is that there is a clause in the original T & C's which allows them to change the T & C's anytime they like

 

i have always thought this to be a grossly unfair contractual term and even more so now that the EU have brought out a new dictat on unfair terms and i hope soon that someone will test it out

 

as things stand now the creditor could give you 30 days notice that the minimum payment is 25% of the balance

 

change a term so that you have to pay in person at a branch standing on one leg whistling god save the queen

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do u need to be hopping when u whistle whilest on one leg?

What if u cant whistle?

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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of course i did0- also noticed she is in Norfolk so she must be a bootiful Bird!

 

 

I applied for a bernard matthews Job was over qualified.

 

Oh says yes i am a bootiful bird.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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I know i am from norfolk born and breed as they say.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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lol

 

born norwich dragged up norwich now in great yarmouth.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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what they are saying is that there is a clause in the original T & C's which allows them to change the T & C's anytime they like

 

i have always thought this to be a grossly unfair contractual term and even more so now that the EU have brought out a new dictat on unfair terms and i hope soon that someone will test it out

 

as things stand now the creditor could give you 30 days notice that the minimum payment is 25% of the balance

 

change a term so that you have to pay in person at a branch standing on one leg whistling god save the queen

 

I won't put up with that - no way! What you've said was exactly what I was thinking. The account I was referring to is definitely unenforceable but I get the impression that the bank is trying anything to get the repayments started again and I do expect this (and my other 'in dispute' accounts) to go to court at some point; I can't see them giving up. What I am now concerned about is the possibilty of the goal posts being moved, as it were, for I am sure that is what the bank troll was hinting at in his recent letter.

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what they are saying is that there is a clause in the original T & C's which allows them to change the T & C's anytime they like

 

 

I can undersatnd a company changing its T&Cs, but there is no way that they can expect these changes to applied retroactively!! Or am I wrong? If I am, we all may as well give up now.

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Hi Caggers

 

Could you please give your opinions in regards to the agreement below. The prescribed terms are incorrect in that the payment schedule does not agree with the stated APR. It took me a mammoth amount of time to actually work out the figures but I need make sure what I am saying is correct.

 

Here's an extract from my skeleton argument in regards to this;

 

.....5.The written agreement the claimant cities in the Particulars of Claim do not comply with section 61 of the consumer credit act 1974 which states that for an agreement to be compliant with the regulations it must embody within the agreement, the prescribed terms laid out in the S11983/1553. Without the prescribed terms the agreement does not conform to section 60(1) CCA 1974 and therefore cannot be properly executed as described in section 61(1) CCA 1974.

6. The purported agreement is flawed in that the payment schedule does not correspond with the stated APR. The agreement states;

The amount of credit is stated as being “12,812.00” the stated APR is stated as being “32.6%”

The interest charged on the amount of credit is therefore £4,176.712

The first payment being on the collection of the goods i.e. “On the Date of this Agreement” is stated as £3,408.00

It then states 47 payments of £447.88, which amounts to a total of £21,050.36

Now this would bring the total amount payable to £28,635.072, which is not correct as the agreement states the total amount payable as being £24,458.36

 

7. The agreement refers to a first instalment of £3408, which includes the documentation fee of £225, the first payment being on collection of goods. This is incorrect as the repayments should be repaying the loan and the deposit paid should not be stated as being part of the loan.

 

As the documentation fee is included within the first payment and is therefore being treated as credit and not within the ‘Total Charge for Credit”. The agreement therefore fails to give regard to s9(4) of the CCA 1974 which provides that;

 

"an item entering into the total charge for credit shall not be treated as credit even though time is allowed for its payment".

 

The agreement was therefore not properly executed, and should be deemed unenforceable since it fails to contain the "prescribed terms" namely that it does not correctly stipulate a payment schedule that agrees with the stated APR.

The prescribed terms are outlined in schedule 6 column 2 of the Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) inter alia: -....

 

Here is the said agreement;

 

http://img19.imageshack.us/img19/7063/xagreementpg1.jpg

 

Here is a link to my thread incase your interested in the full story

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/189249-notice-return-goods-court.html

 

 

Thanks in advance

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Hi Caggers

 

Could you please give your opinions in regards to the agreement below. The prescribed terms are incorrect in that the payment schedule does not agree with the stated APR. It took me a mammoth amount of time to actually work out the figures but I need make sure what I am saying is correct.

 

Here's an extract from my skeleton argument in regards to this;

 

 

 

Here is the said agreement;

 

http://img19.imageshack.us/img19/7063/xagreementpg1.jpg

 

Here is a link to my thread incase your interested in the full story

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/189249-notice-return-goods-court.html

 

 

Thanks in advance

 

i'm no expert BUt i think you should also feature on the "documention

 

i think you will find that the courts would say that the inclusion of this for interest charges would make the documentation fee exhorbitantly expensive and as a one off fee should not have been subject to you paying interest on it over 47 months at 32%

 

if this is the case then it makes the whole agreement unenforceable

 

i would suggst and accountant would be a good place to obtain an independent confirmation of your figures and exactly what this documentation fee actually cost you over 47 months

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Blondie can you post the two CCA agreements up into this thread, I notice there are no cancellation rights on the agreement and I'm not sure if there is a significance.

 

Post them here ->>Is My Agreement Enforceable - Useful

 

 

Cheers

 

S.

Hi Caggers

Can anyone give me any advice, this is the link to my thread

http://www.consumeractiongroup.co.uk/forum/legal-issues/203669-ccj-copes-solicitors-arrow.html

the agreements i have already attached a couple of posts up

Thanks

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'm not sure if this is the right place to ask this question - I'm pretty new to this

 

I have a loan that is settled and a credit card that is settled - can I still send for the agreements to see if they are enforeceable - they were taken out in 2000. If so and they are unenforceable can I claim back waht I have already paid them?

 

Thanks

 

mandy

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Just a quick note to say that's two of my HBOS cards unenforceable, as they can't provide the correct paperwork. Even still, they are trying to accuse me of avoiding liability, ie, denying the existence of the debt, which I am not.

 

Be aware of this: it's duplicitous, an attempt to trick you into saying that you don't owe them anything, which they could then use against you at a later date. Choose your words carefully and don't let them trick you!

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i'm no expert BUt i think you should also feature on the "documention

 

i think you will find that the courts would say that the inclusion of this for interest charges would make the documentation fee exhorbitantly expensive and as a one off fee should not have been subject to you paying interest on it over 47 months at 32%

 

if this is the case then it makes the whole agreement unenforceable

 

i would suggst and accountant would be a good place to obtain an independent confirmation of your figures and exactly what this documentation fee actually cost you over 47 months

 

Thanks

 

This is a good point. The thing is the documentation fee should never have been treated as part of loan. Do you know if this would could be related to some sort of "unfair terms" law/act?

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