Jump to content


  • Tweets

  • Posts

    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
    • I've looked at your case specifically more.   Term 8bii reads " when, in accordance with instructions from the Customer or the Consignee, the Consignment is left in a safe place" Their terms choose to not define safe, so they are put to proof that the location is safe. If your property opens onto a street its a simple thing of putting a google earth image and pointing out that its not a safe place
    • New rules and higher rates resulted in a jump in the number of savers opening accounts at the start of this year's Isa season.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Mike vs Halifax


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6120 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

I have already created a thread about this, but have realised that I should have started it here. The initial text was:

 

I have recently sent off the initial letters requesting my charges back (I already had all my statements).

 

I've had a stalling letter from Barclays, so will sent the LBA on the 14th day, but Halifax have responded with the following letter I have photographed and attached via a Word file.

 

Obviously they are not going to proceed any further, so I will have to send off a LBA, but what are my comebacks to their points raised?

 

Any advice on the next step would be appreciated!:-)

 

The original link is here, as I cannot seem to add that attachment to this thread :confused: :

 

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/104772-halifax-bank-response-advice.html

 

If someone could tell me how to attach here I can edit the letter in later - thanks!

 

Apologies for the cock-up!

 

Mike

Link to post
Share on other sites

Mike

Take it easy

They have sent you a standard get lost letter,send them a reply in the form of a LBA, use the one in the library and doctor it as required

I added onto mine the following:-

Please note interest that I intend to claim for, should this claim go to court, is starting to grow considerably and has grown in excess of £***, and as such it would be advisable for you to settle up within the 14 day dead line I now impose on you.

You will get a second polite get lost letter, ring them and offer a chance to settle before issuing a court claim,ask them to review your claim again, I gave them about 4-5 days due to work stopping me getting to court with the N1 papers.

If you read my thread you will see they have offered a full refund without going to court and that having a rehersed story pays when talking direct to them on the phone.

Talking to them direct is one way forward but you must stick to your guns, give time scales for them and be polite but firm

good luck

Shaokahn

 

 

Link to post
Share on other sites

See my thread for their *GOODWILL* offer!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

Link to post
Share on other sites

Hi Mike, like you I got the standard 'our claims are lawful sorry we cant help you' letter. I sent them the LBA giving them 14 days ro refund into my account the charges. After 14 days I had received nothing so telephoned them to give them the opportunity to pay up. They said to me after investigating my claim, they were sorry to hear I was unhappy with charges applied but due to the fact they were lawful there was nothing they could do. I then told them I would take them to court which is were I stand today. Do not let them bluff or put you off. I filed my N1 with schedule of charges including interest which now amounts to £6471 + £250 court costs. There is no way I will let them talk me out of my money. You do start doubting yourself but from the research Ive done we are entitled to it back. Keep at it and good luck

28-05-2007--Received Schedule of Charges.

03-06-2007--Prelim sent.

12-06-2007--Reply - Thanks but charges lawful!

19-06-2007--Sent L.B.A. & Schedule of Charges

NOTHING RECEIVED AFTER 14 DAYS

05-07-2007--Phoned Halifax to discuss account. Still standing by charges.

13-07-2007--Filed N1 in Hull Court :wink:

20-07-2007--Halifax deemed served.

25-07-2007--Received offer £280 as Full and Final settlement.

27-07-2007--Sent rejection letter recorded delivery

03-08-2007--Rang Hull Court, nothing received from Halifax

04-08-2007--Sent Pre Judgement letter.

10-08-2007--Defence received from Halifax

13-08-2007--Judgement Request sent

24-08-2007--Claim stayed at Hull Court

31-08-2007--Applied for stay to be lifted

12-10-2007--Hearing for removal of stay on 31/10

31-10-2007--Removal of Stay struck out

Link to post
Share on other sites

Thanks for all the support. The 14 day point is Sunday, so I will send off the LBA first thing Monday morning. If they think their charges are lawful then they can justify and provide evidence to support them in court.

Link to post
Share on other sites

Once your claim is deemed served at court count 28 days (maximum) by which time you will have all your money. Are you sending your letters with Royal Mail's free 'proof of posting'? They can't argue it wasn't sent then but I have so far never had to prove this. All the best, Sally

  • Haha 1

 

 

Link to post
Share on other sites

There you go - great advice all round!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

Link to post
Share on other sites

There you go - great advice all round!

 

Agreed and thank-you all!:)

 

Sallysas - I'm definitely sending them by recorded. I've had someone try and pull the non-delivery bull on me before, until I pointed out that someone at their company had signed for it and I had proof! This was the clamping firm that clamped me in my own space :eek: . Funnily enough I received a full refund 'without prejudice'.:D

Link to post
Share on other sites

Agreed and thank-you all!:)

 

Sallysas - I'm definitely sending them by recorded. I've had someone try and pull the non-delivery bull on me before, until I pointed out that someone at their company had signed for it and I had proof! This was the clamping firm that clamped me in my own space :eek: . Funnily enough I received a full refund 'without prejudice'.:D

 

special delivery, if you can please.

[sIGPIC][/sIGPIC]if my response has been of help to you, please click on my scales. thank you:)

Link to post
Share on other sites

  • 3 weeks later...

UPDATE:

 

Well, that's been over 14 days and no response, so I am about to start court proceedings and have a quick question:

 

From reading this site I am under the impression that I need to start proceedings in my local County Court - is this correct? I have a Magistrate's Court 200m away from me, which would be much easier to deal with. I also thought that as this is a Small-Claims track the Magistrates are able to deal with it?

 

Anyone have any advice?

Link to post
Share on other sites

hi mike yes you send or take everything to your local court you will need 3 copies of your n1 3 copies of poc and 3 copies of your spreadsheets

N1 Claims form in .PDF format with form filling

Moneyclaim - start your County Court claim online

Court Fees - Do you have to pay them?

the n1 wont save on line so you have to print it of mcol you can do online

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...