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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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jackdaniels vs B.O.S


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ok here is the state of play - thanks to everyone who has helped me through the months :)

 

i sent in my S.A.R request on the 29th March - after 44 days there was no reply from bank of scotland.

 

on the 8th of May i sent my non compliance letter and received all of my statements on the 1st of June

 

i then sent my prelim letter on the 4th of june asking for my charges to be repayed - in which i received my standard rejection letter on the 9th June.

 

on the 11th June i sent the L.B.A and heard nothing back

 

on the 6th of june i got another bank charge for a failed DD which sent my account into minus 39 quid , so an unauthorised overdraft was sure to follow , this gave me rage because i dont get paid for a while, my working tax credit is needed to get me to work, they would have took it when it went in and i wouldnt have been able to go to work, so this got me fired up.

 

i phoned the bank , told them my circumstances and the nice woman on the phone reversed the charge as goodwill gesture but said i would still get the ovwerdraft charge put on next month

 

then i phoned customer services and asked for my case to be re evaluated as i didnt agree with their "investigation" and that i was not entitled to my bank charges back - she said it was no problem and that she actually had my L.B.A letter in her pile , she too was really helpful and said the standard time for a reply is 8 weeks but this gets backdated depending on the date they receive the L.B.A, which was 4 weeks ago, so she said i will have a reply within a couple of weeks.

 

so here is hoping!!!! im claiming back about £860 , i'll keep you all posted

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I am at about the same stage as you in my claim. Sent letter asking for my charges back on the 28th May, got normal reject letter on the 9th June. I then sent off my LBA on the 12th June giving 14 days. Once the 14 days had expired I called them and was told I could go on and proceed court proceedings if I wanted to. They too said That the 40 days is taken from the date they receive the first letter. On second phonecall nice lady said my claim had been escalated and I should be a little patient as there was a huge backlog. She said a senior review manager would be likely to call me to negotiate a settlement in the newt week or two. Dont know if this was a delay tactic but am waiting my time patiently till around pay day when I will commence court action.

Holding thumbs for you and hope to hear good news from you soon.:)

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i agree mate, the advice on here is goldust and everyone is really helpful.

 

ahh, so we both at same stage, this should be interesting cause she said the same thing on phone to me, (that my case was getting passed to the review manager) - although she never hinted to the fact that he would phone me with an offer.... im determined to get full amount and i know they will try to get me to settle for half.

 

i wish you all the luck in the world mate, hopefully you will be enjoying a lump sum very soon :) - you'll have to let us know when you receive that phone call

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also...

 

 

yep thats another reason why ive been stalling, they had received my L.B.A but i had not heard anything back about it and i couldnt file a court action because ive no money for the court fee until i get paid - i just read on money saving expert that people were phoning customer services to ask for a re evaluation so thought id give it a try... after doing it myself and reading about everyone else that is doing it i would highly recommend to anyone that before you file anything with the court, just give them a phone and see what they say.

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nice lady said my claim had been escalated and I should be a little patient as there was a huge backlog. She said a senior review manager would be likely to call me to negotiate a settlement in the newt week or two.

 

THAT MEANS YOU ARE GOING TO BE A WINNER!!!!!!!

It's not a delaying tactic (FOR ONCE!)

 

Keep checking your account!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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she said the same thing on phone to me, (that my case was getting passed to the review manager) - although she never hinted to the fact that he would phone me with an offer.... im determined to get full amount and i know they will try to get me to settle for half.

 

Ha! ANOTHER WINNER coming up!

 

they will pay in approximately half and send you the *THIS IS OUR FULL AND FINAL SETTLEMENT* letter.

 

But it's not a full and final settlement - they know that - but more importantly - SO DO YOU!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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Jack daniels made me very ill once. Just thought id share that with u. ;-)

[COLOR=royalblue]Halifax......WON 16/7/07 :D [/COLOR] [COLOR=red]Nationwide...WON 16/7/07 :D [/COLOR] [CENTER][URL="http://petitions.pm.gov.uk/sections187and45/"][B][SIZE=4]Please sign this Downing Street petition on Bank Charges and Benefits[/SIZE][/B][/URL][/CENTER]

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Can anyone help? I logged a small claim here in scotland with the B.O.S - The return date is today however i have spoken to the courts and they have not responded, what do i do now ?????

 

 

First - you should start your own thread. ;)

 

That way we can monitor your prgress.

 

 

But here's where you find the answer to your question : it is #7

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

Go for it!

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

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yes I know,

 

I left half of my face behind on a paving slab that time :(

[COLOR=royalblue]Halifax......WON 16/7/07 :D [/COLOR] [COLOR=red]Nationwide...WON 16/7/07 :D [/COLOR] [CENTER][URL="http://petitions.pm.gov.uk/sections187and45/"][B][SIZE=4]Please sign this Downing Street petition on Bank Charges and Benefits[/SIZE][/B][/URL][/CENTER]

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  • 2 weeks later...

OK, heres the state of play again - phoned up customer services again this morning after hearing nothing and the guy told me that a letter was sent to me on the 21st of July offering half the amount i was asking for and that it had been paid into my account

 

I CHECKED - IT WAS - OMG!!! OVER £300

 

he asked me if i wasnt happy i could discuss it with the review manager, i said yes and he said that she will have to look over my case again and phone me in a couple of hours with a full and final offer

 

the suspense is killing me !!!!!!

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Let us know if you get the call.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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well they never phoned me back, typical!!! ok so i know how this call is gonna go, they are basically gonna offer me 75% of the claim because that is now their policy, they cant offer or negotiate to give you any more - if i want the full amount now i will need to go the court route

 

 

any ideas?? words of wisdom? .. would be appreciated as i dunno whether i shouuld accept it or not, when they offer!!!

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Why settle for anything less that the FULL ammount?

 

Write yourself a note on what you want to say - read it to them if nessasary.

 

You want 100% returned or you will continue with your claim through the courts. You will get it all back, they are just trying it on with you - don't let them fob you off.

 

Good luck and stay calm and possitive.

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but if their policy is to offer 75% and do not have authorisation to give me full amount then they wont, no matter what is say on the phone.... my flatmate is at the same stage as me and she phoned up this morning to reject her offer of half , and they wouldnt budge from the 75% mark. :(

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lol, i forgot to say - this is their true policy, not just what they are trying to say to folk on the phone to fob them off - thats the dilemma, i can either take the 75% and have it now, or continue with courts and it'll be another long wait and there might be a lot of uncertainties

 

aaaaargh!!!!! lol

 

thanks moneyhelp :)

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It depends on you which ever you decide will be the right decission.

 

But if you go the full way, we are all behind you, and will help you.

 

So like Noel say.......Deal or no deal....:p

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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