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no gas supply for 72 hours scottish power


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Can anyone give me some advise please? I unfortunately have a prepayment meter with scottish power for my gas supply, I have had several problems ie putting money on the card but it does n't register on the meter, the latest problem is of my own making in that I lost the card , I had no gas supply on friday and rang to ask for help, I could n't top the meter up without the card. They said that they would send transco round to put some emergancy credit on and send a new card, transco failed to appear and I was told that it was counted as self disconnection and not an emergancy even though I have 2 children one of whom is asmatic and I can't heat the place or cook, I spent most of the weekend on then phone being passed from pillar to post Transco said that they could come out but only if scottish power asked them and scottish power said it was n't their problem after hours, I have been on to eneregy watch and it seems that someone may come out today, they don't seem to consider being left without heating and not being able to cook for 72 hours an emergancy and I have spent money that I can ill afford on microwave meals over the weekend, any advice on how to pursue this?

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