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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Harrassing Calls From Halifax


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About 6 months ago we got a new telephone number from virgin media and since then we have been plagued by phone calls from banks and other financial institutions and we explained evertime that we didnt know these people and this was outr new number. All the rest have stopped except HALIFAX. sometimes we are getting calls 3 times a day! then nothing for a week or two then it starts again. We have told them over and over that the person does not live at this address with this phone number .They apologise but say they cannot take the number off the database because its automated.They just rang yet again and my husband lost his temper and threatened them with court action for harrassment in our home and they again said sorry but there is nothing they can do - its an automated service that calls the number when a payment is missed. I telephoned virgin media but all they can offer is another number change - but they cant guarantee that any other number would be different and besides I just got used to this new number and have given it to all my friends and family. I really cant see why HALIFAX cant remove a number from their database. Any advise on what we can do about it?.:(

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You could try using the telephone harassment letter and "tweak" it to suit your circumstances. It can be found in the templates section.

 

Best wishes.

jaxads

 

Halifax - £2281, successfully refunded all charges after LBA letter & telephone call.

Have been offered the difference between the £20 and £12 charges from Capital One -- am sending LBA for remainder.

GE Money - Received settlement of £441, being total charges requested. No interest though.

CCA'd Bank of Scotland / Blair Oliver Scott to produce CCA Agreements on two Credit Cards - well in default, although still chasing payment!!!

EOS Solutions "ceased action on account" on behalf of a friend.

 

All in all, quite busy at the moment and enjoying every minute of it
:eek:

 

 

 

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The 'automated' excuse is always trotted out, as it has been known that defaulters are pretty plausible in giving excuses (like yours) to get them to stop calling.

 

What you do it next time you receive a call, you ask if there is any notes on the account that Ms X is not at this phone number anymore? Note their reply, and ask to speak with or have a callback from a supervisor as you need to discuss this matter urgently. If this isn't possible, explain that you have no intention of being harassed and ask for the name and address of anyone at Halifax that would be in a position to resolve this issue. State that if you do not receive this info, or the calls do not stop, you will contract OFCOM and escalate the matter.

 

Assuming you get the address details, WRITE by recorded delivery, giving 28 days for your number to be removed from their records - state the date - and advise a formal complaint will be raised should you receive further calls AFTER that date.

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Halifax really should get their house in order. They have recently lost a harrassment case (I can't remember if it was civil or criminal) where they were constanty chasing someone for a debt they didn't owe. You'd think that they would learn their lesson...

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Thanks for all the advice guys - I telephoned the Halifax Customer Relations today (press one if it concerns your bank charges:) )was tempted to press one and ask where my SAR is!) anyway, I spoke to a nice lady who apologised and said she would search their database and take my number off from wherever she could see it and gave me a case ref.number incase I get anymore calls - so hopefully thats the end of the matter. we'll see!:rolleyes:

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