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    • that was a good saving on an £8k debt dx
    • Find out how the UK general elections works, how to register to vote, and what to do on voting day.View the full article
    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
    • Seeking further advice now. The 33 days in which the defendant has to submit a defence expires at 16:00 tomorrow. The defendant has submitted an acknowledgement of service but looking to get the claim awarded by default in failure to submit the defence. This is MoneyClaim Online and can see an option to request a default judgement but believe that is for failure to acknowledge the claim within 14 days??  So being MoneyClaim Online, how do I request the claim be awarded in my favour?
    • Have to agree with the above Health and safety legislation is specific in that the service provider in so far as is reasonably practicable, the health, safety and welfare at work of all his employees and those not in the employ of the business. You claim is like saying you slipped in the swimming pool area while taking a dip. As rightly stated by by the leisure centre, a sports hall has dedicated equipment and you yourself personally have a legal obligation in mitigating danger or injury to yourself by taking account of your immediate surroundings. Where your claim will fail is if it is reasonable and proportionate to impose liability of the Leisure Centre? The answer has to be no.
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Are MBNA in default of YOUR cca request?


redsue
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Hi Everyone

Just out of interest, when anyone has spoken to these members of staff, who I understand are really nice and helpful - did anyone mention to Paul or Gareth how they knew these were the guys to speak to? I'm just wondering if anyone had mentioned that they got their names from this forum :)

I'm anticipating giving them a call in a few days time.

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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Dont forget MBNA are not your friends, read the link in my post to make sure you get back what you are entitled to and nothing less.

 

They will not unless asked/pressed pay you everythng you are entitled to.

 

HTH

 

Glenn

 

PS Gareth reads this forum and im sure his friends do too.

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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  • 2 weeks later...

Hi everyone, sorry if I waffle on but could do with some advice -

We are just about to send our prelim letter to MBNA. Due to them offering settlement (about 40% of charges) and also not treating our S.A.R - (Subject Access Request) as such and returning payment. After a swift phone call today they ask us to write in, hence the prelim letter below.

 

Would it be possible for someone to take a look at this for us before we send it out.

 

We are claiming contractual compounded interest at a typical rate of 16.9% (the card retail rate at the moment is 13.9% but I know it has been higher than this before and of course not supplying us with our S.A.R - (Subject Access Request) request we can't verify the actual rate).

 

 

Request for repayment of charges

 

Dear Sir,

 

ACCOUNT NUMBER: XXXXXXXXX

 

T..................................................standard template letter

 

What I require

I calculate that you have taken £XXX plus £XXX of compounded contractual interest on the sum that you have taken. Total £XXX. The compounded contractual interest rate has been calculated at a typical rate of 16.9% per annum.

 

MBNA has ignored my full data Subject Access Request, dated 14th September, and has chosen not to supply me with the information requested. May I remind you that by law you have until 25th October to supply the necessary information to myself or I shall inform the Data Protection Commissionaire. I have already supplied MBNA with £10 cheque for this information, which you have chosen to return. I do not feel it necessary to send appropriate ID, due to you personally corresponding with me on previous occasions at the above address me regarding this issue.

 

My targets to resolve this matter

I ..........................................................

 

Yours faithfully,

 

 

the bloke who wants his cash back

 

thanks you lovely people out there :)

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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Hi everyone, sorry if I waffle on but could do with some advice -

We are just about to send our prelim letter to MBNA. Due to them offering settlement (about 40% of charges) and also not treating our S.A.R - (Subject Access Request) as such and returning payment. After a swift phone call today they ask us to write in, hence the prelim letter below.

 

Would it be possible for someone to take a look at this for us before we send it out.

 

We are claiming contractual compounded interest at a typical rate of 16.9% (the card retail rate at the moment is 13.9% but I know it has been higher than this before and of course not supplying us with our S.A.R - (Subject Access Request) request we can't verify the actual rate).I would recommend that if you want to claim contractual interest you need to think of some logic about the rate you want to use. WIth bank charges its quite logical, in fact id go further, its only logical to apply the unathroised overdraft rate, it isnt as clear with credit cards. I applied the cash advance rate for my account which was 22.4%. The logic is that you have to pick a rate which is applied in similar circustances as if you were taking the companys money without their consent. I am no expert but it seems if we are to argue successfully that we are applyng a rate from the contract under the principles of reciprocity and mutality then we have to try to gety as close as we can in concept at lerast. The actual rate is important to the claimant of course, but i think in legal terms it is the reason you pick the rate that matters more.

 

 

Request for repayment of charges

 

Dear Sir,

 

ACCOUNT NUMBER: XXXXXXXXX

 

.....................

 

.......................................standard template letter

What I require

I calculate that you have taken £XXX plus £XXX of compounded contractual interest on the sum that you have taken. Total £XXX. The compounded contractual interest rate has been calculated at a typical rate of 16.9% per annum.

 

MBNA has ignored my full data Subject Access Request, dated 14th September, and has chosen not to supply me with the information requested. May I remind you that by law you have until 25th October to supply the necessary information to myself or I shall make a formal complaint to the Information Commissioners Office. I have already supplied MBNA with the statutory fee of £10 cheque for this information, which you have chosen to return. (Personally I would omit this bit, its irrelevant since they havent asked for it or have they? if they have it chages the advice i think )------I do not feel it necessary to send appropriate ID, due to you personally corresponding with me on previous occasions at the above address me regarding this issue.)

 

My targets to resolve this matter

 

I.......................................................

 

Yours faithfully,

 

 

the bloke who wants his cash back

 

thanks you lovely people out there :)

Hope that helps

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Thanks Glenn for the reply, my hubby tried the cash advance rate on the phone after he had been fully briefed about what to say and was dismissed straightaway - but then he would be I suppose (cue light bulb over head)...

MBNA have returned the cheque to us for the SAR and said if we want a full one then we need to send it again with ID - they are treating it as a complaint, which is wrong and just a way of stalling you for another 40 days.

I'll get this letter in the post today and keep you posted... thanks again

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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Redsue

 

Good luck re the contractual interest i think the overriding argument is what view you think the court will take?

 

I argued that if it goes to court i would let them decide, I also argued that since it was pretty certain the court would find the charges unlawful it was probable that they would agree with me charging the MBNA this rate.

 

I think its a moot point anyway, i would carry on with your procedure sounds like you have it pretty much wieghed off and if it comes to it enter a court claim for the total value.

 

JMHO

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Thanks Glenn, yes I've claimed also from Nationwide and in my particulars of claim - I offered the judge the option of -

a. Compounded contractual Interest (CCI) unauthorised rate 24.9%

b. CCI authorised rate 7.75%

c. Simple s.69

Nationwide have paid out on B - but I'm going after the rest. As you said before it's more straightforward with bank accounts than CC - I'll send the letter out today to them - but I think we are going to go for the cash advance rate - why not eh?

They took the cash off us but just as charges.

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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Redsue

 

Best of luck if theres anything i can do, just holler

 

Glenn

  • Confused 1

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Melanie

 

you could look at the sticky at the front of the MBNA forum or try a google for MBNA Europe bank limited.

 

Edit forgot to say welcome to the forum, when you send your request for information give them all the details they would need to identify you, IE address you used when you operated the account, DOB and enclose a recent utility bill or similar for id purposes.

 

HTH

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Share on other sites

You could also mention at the end of the letter that you don't want them to treat it as a complaint but as a full data subject access request - thats the whole reason you are enclosing payment for £10 and ID.

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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  • 1 month later...

Hi all

Just got back £215 which included all charges, interest on all the charges, contractual interest too (oh and at 24.9%).

This was after a long and drawn out S.A.R - (Subject Access Request) nonsense, prelim (they offered £40), LBA (they offered a further £70) I called them back to thank them for the goodwill payments but thought I'd give them one last chance to settle before I proceed with MCOL.

Guess what they did - "what would it take to settle this matter redsue?"

Just give me back what you owe me please

"ok" she said we'll credit your account but we don't agree and we don't admit to doing anything wrong (yeah right)

I forgot to mention to her though that I'm now just going to start the ball rolling for a SAR for charges relating to 1993 until 2000. ho hum ;)

 

keep at it my friends - donation on its way once I've got my hands on the cash :D

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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redsue

 

Hi.Well done! Like you received partial offer after my LBA, about to tell them no, want it all! Who did you speak to? Do you have a number? I got a letter from a Rachel Claridge.

 

Bicester1

Bicester1

 

MBNA WON £623

:)

GM Card Won £580

:)

Nat West CC Won £525.08

:)

Nat West Bank Won £2346.60:)

Lloyds PPI LBA

Barclaycard defence received. Trial date 30th July. Barclays missed deadline for servicing and filing of their bundle! Going to try for strikeout or summary disposal

HBOS about to issue N1

LLoys Bank LBA

 

I am not a lawyer. Get trained professional advice if unsure of your legal position. If my advice is helpful please tip my scales!

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Well I just rang the customer advocate offices on 01244 672628 and I spoke to Nicola and then yvonne. we'll be making another call on Monday as my hubby has one for £700 - good luck

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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redsue,

 

Thanks a lot for the reply I will give them a ring. I am really enjoying this like the man says in "Indpendence Day " "Its payback time!"

 

Will let you know how it goes.

Bicester1

 

MBNA WON £623

:)

GM Card Won £580

:)

Nat West CC Won £525.08

:)

Nat West Bank Won £2346.60:)

Lloyds PPI LBA

Barclaycard defence received. Trial date 30th July. Barclays missed deadline for servicing and filing of their bundle! Going to try for strikeout or summary disposal

HBOS about to issue N1

LLoys Bank LBA

 

I am not a lawyer. Get trained professional advice if unsure of your legal position. If my advice is helpful please tip my scales!

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Lucky you, I phoned on Thurs after sending prelim. They offered 660 after SAR. I spoke to Emma who said they had a big queue which I was in somewhere and that they would deal with it and anything agreed had to be put in writing in case it went to court. So unlucky me - not quite so easy. But will get there in the end

GE MONEY - DEBENHAMS CARD

Settled in full after prelim :)

 

MBNA

Settled after LBA

however mistake made by me on contractual interest so going after the rest now

SETTLED IN FULL JAN 2007:)

 

MINT

Offer after prelim rejected

Settled in full after LBA:)

 

to go:

Barclays Bus Ac - to mcol

Barclays CC - to mcol

Nat West (over 6 years) no action taken yet

Creation Financial - awaiting statements since Dec

Goldfish - offer after prelim rejected

and some more

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TINK660... they will deal and give you an offer over the phone, but not usually until the LBA is almost up. It has to be at the stage where they are doing it to save the court fees - and they know you're a few weeks away from that yet. Send the LBA at 14 days, then phone them after another 14 and you'll get a settlement.

___

MBNA VISA - PL sent 23/10

MBNA MCard - PL sent 23/10

FD - PL sent 23/10, offered approx 75% 27/10

Marbles - PL sent 23/10, rejected letter received 27/10

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Yes, my hubby rang up to get his cash and thanked them for the goodwill gesture but he was about to issue his MCOL for the rest and thought he would give them one last opportunity to settle.

The told him to write in which we had done 3 times and generally tried to confuse the issue - he simply said you have all the details and it is not up for discussion anymore - they paid out in full.

He was payed out in full - result

PLEASE sign this petition to reduce amount of time CRAs hold your data

http://petitions.number10.gov.uk/CreditRA

 

I HATE MBNA :evil::-x:mad::-x

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I recevied another £890 after prelim letter, but LBA went off same day. SO I phoned to say thanks but still going to proceed with claim for the rest, and LBA has been sent. They told me that they would respond in 28 days so I said I would be sticking to my time schedule which is 14 days before I do MCOL. You cant seem to get to speak to Paul Miney or Rachel Claridge. Should I still phone them after 14 days or wait for their response?

GE MONEY - DEBENHAMS CARD

Settled in full after prelim :)

 

MBNA

Settled after LBA

however mistake made by me on contractual interest so going after the rest now

SETTLED IN FULL JAN 2007:)

 

MINT

Offer after prelim rejected

Settled in full after LBA:)

 

to go:

Barclays Bus Ac - to mcol

Barclays CC - to mcol

Nat West (over 6 years) no action taken yet

Creation Financial - awaiting statements since Dec

Goldfish - offer after prelim rejected

and some more

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