HSBC bank charges

[baileyrooney]

I bank wit HSBC and am at th 2nd letter stage as all I got regards to the first letter I sent was a acknowledgement letter.

As soon as my 14 days are up do I start court proceedings? What are the chances of HSBC making lower offers is it rare or to be expected?

New to all this so just looking for general advise.

 

Thanking you

simone

[maroondevo52]

Hello and Welcome, Simone.

 

Your 2nd letter will be your Letter Before Action, giving the Bank 14 days to comply then you start court proceedings. Read all the F.A.Q.s and Step-by-Step Instructions. Have a look in the HSBC Forum, read a few threads then start one yourself and keep it updated. People dealing with HSBC will help you if needed. Also have a look in the sub-forum HSBC successes, that should give you some confidence to proceed. Remember it's your money and if you follow all the correct steps on this site you will get it back.

 

Best wishes with your claim.

 

Regards.

 

Scott.

[Trish76]

Hi and welcome to the site,

 

You've definately taken the first step into claiming back what's rightfully yours.

 

Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the Templates Library as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

 

Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.

 

Once you start the process of your claim remember to open a thread in the relative bank forum, this will enable you, and others helping you, to keep track of your claim.

 

All the best in your claim!!

 

TRISH

 

 

Useful links to help with your claim

 

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

 

Letter Templates

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/

 

Interest Spreadsheet

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Court N1 form

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

Mcol Particulars of Claim

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/34887-5-money-claim-line.html