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    • Meat smugglers using English vehicles to evade border checks - Farmers Weekly WWW.FWI.CO.UK Criminal gangs are buying English-registered coaches and vans to smuggle large amounts of illegal meat into the country, Farmers Weekly has learned.  
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    • Thanks for the replies and sorry, as it seems I haven't communicated my question clearly. I'm not after advice about how to deal with the situation I'm in. I'm on top of that and sent a SAR to Scottish Widows the day before I sent one to the FOS. My query was around the FOS interpretation of personal data and the extent of their obligations under GDPR, hence the original title They have said that "personal data is defined as any information relating to an [...] identifiable natural person (‘data subject’)" They then define an identifiable natural person as "one who can be identified, directly or indirectly, in particular by reference to an identifier such as [...] an identification number. My view is that I have a complaint reference number, which identifies a complaint raised by me about the administration of my pension so it therefore indirectly identifies me If I'm right, then I believe that all the data related to my complaint is personal data about me, including the screen shot that purportedly establishes that I received my statements. I was hoping there might be someone with better knowledge of GDPR that can clarify whether I'm right or wrong before I react to the FOS's failure to disclose  
    • Please bear with me here i shall try and make this short but with all the detail, but i need help ASAP as there is limited time allowed for this process. I have been with my company 4 years and have advanced through the technical ranks to my current position,  we have an annual report which goes from 0-4 and for three years i have never scored lower than a 3. I was promoted to the role i am in now as an area quality assurance lead and the location was for the NE ( i live in the NW) eventually a similar role became available for another role in the NW. I asked my line manager if he minded me applying for it and he had no issues, i applied sat the multi stage interview and was given the role. My role is now classed as "at risk" of redundancy as we are moving from 4 regions to two which means they are also moving from 4 roles to two roles in my position. Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. After a few weeks it became very apparent as to why the role had been promised to their man, i found issues where properties had been signed off as ready to accept subscribers when they were not ready (for bonus and stat reasons) and several quality issues i discovered which we could remedy and improve our productivity (unfortunately this would highlight that these issues had been there and not dealt with) My new head of area build (part of this trilogy of him, city build manager and lead engineer)  clearly did not want me there (for the reasons stated) but paid lip service, i had highlighted that i needed to walk off some structured with our canter of excellence counterparts ( as this was part of my role to link in with them for national issues) and he responded by saying i am not to walk them off, and that we have sufficient engineers to do that task (by saying this he could make sure that the engineers would take them round to structures that are A not the ones i have highlighted, and B would have very minor issues) This battle went back and forth over the months where i tried my best to build up the relationship with  them, my attitude was ok you have made some mistakes here, but we are all a team and even though you have hidden issues i can help you remedy them and hopefully we can do so and keep them off the radar,  but they just never did, So moving forward to October last year (2023) this is getting near to annual review time, now i had helped the company out massively by working a substantial amount of weekends and nights to fix issues, and i said i would take most of the time as TOIL ( as agreed with by my previous head of area build) this was 30 days. My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. To remind the rating of a 2 is not a concerning grade. Please see descriptor below Generally, needs little supervision but does on occasion require direction/supervision. Does not always anticipate changes to the work environment and could adapt more quickly. May be seen as a strong performer in certain situations or by some audiences but may not perform at that level in all situations. May need some development or guidance to carry out some elements of role. May not consistently demonstrate the right behaviours. May have been on Performance Improvement during the year but has since shown strong improvement        
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Manicblonde V Hsbc


manicblonde
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nope you are brand new freaky. am still new mesen. and never thought of it. just wanted to give mani the draft directions............ ( and no I am not blonde!!!!) dont i get any points fo rthe lack of typing errors at the moment........;)

rockin all over the world

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  • 3 weeks later...

Right sent my Draft order for directions to the court 21/6/07 asking that within 14 days of service of this order the claimant (who I think is me) will sned to the defendant and the court the info detailed in my draft order and that the defendant will do the same (within 14 ddays)

 

Just realised that the 14 days were up on the 5th July! As I had not received anything from the court have I now compleetly cocked things up by missing this even through the court has not yet replied to my drafts direc tions??

 

Oh my god think I have just about lost the plot by not reading what I bloody copied!!!!

 

Any advice please?

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Don't panic, manic.

 

If the court haven't replied, then they haven't made the order you have requested. If they make the order then they will notify you straight away and your fourteen days will run from the date that they serve you with notice.

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OH THANKYOU, THANKYOU. THANKYOU!!:D

 

I had a horrible feeling all the naggin over the last few months had just gone down th drain as I did not read my draft directions slowly enough before sending them!!:oops:

 

Thankyou again! Just leaves me enough time to put another nudge in the post this evening!!:)

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Thanks for that FL. I will ring them this AM. Good to know that there are a few on this site going to court the same day and time as me so I can keep up to speed!!:D

 

Sent another letter to dg including another copy of the draft directions just encase the last one got lost:rolleyes: . I have still not received any response from them! I have no complained to the Financial Ombudsman about HSBC part in this matter and await their response!

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Completley off the subject of bank charges, can anyone tell me how I get the little picture up under my user name like most other people have on here? Being dumb and blonde I cant figure it out & this is the first time I have ever used a forum!:o

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I have just posted this on another post as well, but, can somebody tell me, If I have sent written directions to the court can I still attend the hearing on 14/8/07 @ Cardiff?:confused:

 

thanks

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I Hope so My car is in desperate need of a service and I have been putting it off inthe hope I could splash out on a new timing belt!!!:D

 

Looking around the postings there are loads of people due to attend court on the 14th August! Hope they have a large waiting room!

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I think they're probably counting on a batch of early settlements too.

 

Of course, this is only for directions, so it may well be that DG will just let it pass and see what sort of directions come out of it - there is no such thing as a bad delay as far as they're concerned.

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Hi Manic Just came across your thread via De1954's thread. Did you know about the get together for the Cardiff Crew TOMORROW at Prince of Wales pub in St Mary St from 1 pm - top of the stairs. Seems there are about a dozen of us down for the 14th meeting there. Arcadium_stadium has been organising I only got to know of it yesterday. Maybe see you there - If not then on 14h

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Hi Mostyn,

 

Got ur message but had already told stadium I could not make it as we have been at horse shows all weekend!!

 

Can anybody tell me If I need to send in a statement of evidence for this hearing as I have only sent draft directions up to now. If I do need to send one are there any templates worth taking a look at in the HSBC section?

 

Cheers

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  • 2 weeks later...

I have sent written directions to the court and the otherside in readiness for the direction hearing on 14/8/07. Will I actually need to attend court this day or will the written directions be enough? Can somenody please let me know?:confused:

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