Field of Dreams vs. Barclays £ 1134.06

[fieldofdreams]

Hello you Guys,

I'm a first time caller to a forum, so this is more stressfull than taking my bank to court! I'm here via Martin Lewis's site, and have already started my claim, here is the story so far;

I wrote to Barclays Worcester on 5 march 2007 using M.L.s template letter.

Received their sorry to here you are not happy .....aim to find soloution in 4 weeks....a full report within 8 weeks....enclosed leaflet...letter sent from Leicester 12 March.

I then received a letter from Barclays Worcester branch Cheltenham dated 11 April to assure me that they were continuing to investigate my complaint and had requested copy statements to verify the amount and then would liaise with Head Office...What don't you trust me!

 

Well you know what happens next... I get "The Offer" without predudice etc. sent from London 21 March

 

Sorry everyone, I guess I should mention the Money at this stage;

£836.00 plus £178.06 interest total at this stage £1014.06

 

So the offer is for £675.00 ...with the cost and inconvenience inherent in a futher dispute in mind... Inconvenient to you or me?

 

I think I should accept the offer, I've had an account with them for nearly twenty years, The girls on the counter are always polite and know me and my wife by name and they send me a statement every month without me having to ask and they send me a list of charges every three months that they are going to deduct from my account...oh yes CHARGES I remember now ....

 

So I wrote back on 30 April to thank them for their offer

and to inform them that I intended to claim the full amount plus interest upto the date of judgment and court fees in the county court.

As a gesture of good will I said that I was prepared to accept a full refund of the charges only amounting to £836.00 For an early settlement.

I looked forward to a full response within 7 days.

 

And so on the seventh day......NOTHING

 

So on the eighth day.. alright it was most likley the ninth or tenth day I filed my claim with Moneyclaim Online ..Took a deepbreath and clicked on send

 

Claim issued 16 May 2007 £836.00 +£178.06 interest + £120 court fees Total amount £1134.06.

 

The Defendent has untill the 4 June to reply

 

Well that's the story so far, the only mistake I am aware of at present is that I said in my letter of 30 April that I would pursue my claim in the county court and that Worcester court would find in my favour.

However I then filed my claim with MCOL and recieved a notice of issue from Northhampton county court, is this of any importance??

 

Stop Press!!! I just opened a letter from Barclays Customer Relations in

Leicester ....is it a bird ...is it a plane ....is it a cheque?

 

No it's an appolgy for the delay in providing a full response to my complaint and thanking me for my patience.....I guess they are really busy..... They are unable to respond fully at present but will contact me no later than 27 June.....mmmmmm I think that may be to late.

 

 

I hope this is of interest ......I seem to have been tapping these keys forever.

[dx100uk]

start a thread in the barclays forum and have a good read.

i would expect your money in full soon.

and well done for sticking to YOUR schedule.

 

dx100uk

[pinkduchess]

yes that was a good read. was nearly shouting at the computer that we all get statements every month without asking!! ...then i read on.

 

do as dx says & start a thread in the barclays forum.

 

good luck

[Parkvale]

fieldofdreams,

Hi and welcome to the CAG site

 

You've definately taken the first step into claiming back what's rightfully yours.

 

Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the Templates Library as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

 

Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.

 

Once you start the process of your claim remember to open a thread in the relative bank forum, this will enable you, and others helping you, to keep track of your claim.

 

Good luck with your claim

 

 

Useful links to help with your claim

 

FAQ’s

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

 

Letter Templates

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/

 

Interest Spreadsheet

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Court N1 form

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

Mcol Particulars of Claim

http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/34887-5-money-claim-line.html

 

[fieldofdreams]

Thanks for the positive comments .....What I have to type it all again on the Barclays bit ....?

[freakyleaky]

Yes but you can copy and paste it so it won't take a second! Have you started your own thread yet?

[fieldofdreams]

thanks freakyleaky so now I need to be a decorater as well as atypist and I thought this was going to e easy....I'll ask my daughter about cutting and pasting .

[freakyleaky]

Yea ask your daughter. If like me you are over the age of 30 then you need to ask your kids! Copy and paste is a great tool once you know how and will save you loads of time.

[dar£n]

Well looks like youve either got a Moderator to do it for you or theyve done it anyhoo.

 

Either way Welcome to Barclays forum, youre in good hands now.

 

No doubt Saintly amongst others will be along soon to say HI too.

[Tipsy0nBacardi]

Hi fieldofdreams just saying hi and good luck

[saintly_1]

Hi FOD welcome to CAG and good luck with your claim

[fieldofdreams]

wow! ...I'm so impressed One of your "gatekeepers" moved my thread for me ...my Daughter says this must be a really good site...and you people are so friendly.

[dar£n]

Geee Fanx...

 

We do seem to have a good crew here in Barclays Forum.

[fieldofdreams]

Well it's the 4th June ...I just checked the mcol site and Barclays have acknowedged my claim......looks like Game On!!!!

 

Helpful comments welcome.

[Tipsy0nBacardi]

Not a lot you can do at the moment but sit back and wait, barclays now have til the 18th june to defend so they will either do it right at the last minute or a couple of days late which for some reason they seem to be getting away with!! Bear in mind though that whatever they do it might not show up on the mcol site straight away it sometimes takes a couple of days to update.