Well it's the 4th June ...I just checked the mcol site and Barclays have acknowedged my claim......looks like Game On!!!! Helpful comments welcome.

Hi Gopher, I'm also a novice on this site so just to wish you good luck with your claim when you do get your statements.

wow! ...I'm so impressed One of your "gatekeepers" moved my thread for me ...my Daughter says this must be a really good site...and you people are so friendly.

thanks freakyleaky so now I need to be a decorater as well as atypist and I thought this was going to e easy....I'll ask my daughter about cutting and pasting .

Thanks for the positive comments .....What I have to type it all again on the Barclays bit ....?

Hello you Guys, I'm a first time caller to a forum, so this is more stressfull than taking my bank to court! I'm here via Martin Lewis's site, and have already started my claim, here is the story so far; I wrote to Barclays Worcester on 5 march 2007 using M.L.s template letter. Received their sorry to here you are not happy .....aim to find soloution in 4 weeks....a full report within 8 weeks....enclosed leaflet...letter sent from Leicester 12 March. I then received a letter from Barclays Worcester branch Cheltenham dated 11 April to assure me that they were continuing to investigate my complaint and had requested copy statements to verify the amount and then would liaise with Head Office...What don't you trust me! Well you know what happens next... I get "The Offer" without predudice etc. sent from London 21 March Sorry everyone, I guess I should mention the Money at this stage; £836.00 plus £178.06 interest total at this stage £1014.06 So the offer is for £675.00 ...with the cost and inconvenience inherent in a futher dispute in mind... Inconvenient to you or me? I think I should accept the offer, I've had an account with them for nearly twenty years, The girls on the counter are always polite and know me and my wife by name and they send me a statement every month without me having to ask and they send me a list of charges every three months that they are going to deduct from my account...oh yes CHARGES I remember now .... So I wrote back on 30 April to thank them for their offer and to inform them that I intended to claim the full amount plus interest upto the date of judgment and court fees in the county court. As a gesture of good will I said that I was prepared to accept a full refund of the charges only amounting to £836.00 For an early settlement. I looked forward to a full response within 7 days. And so on the seventh day......NOTHING So on the eighth day.. alright it was most likley the ninth or tenth day I filed my claim with Moneyclaim Online ..Took a deepbreath and clicked on send Claim issued 16 May 2007 £836.00 +£178.06 interest + £120 court fees Total amount £1134.06. The Defendent has untill the 4 June to reply Well that's the story so far, the only mistake I am aware of at present is that I said in my letter of 30 April that I would pursue my claim in the county court and that Worcester court would find in my favour. However I then filed my claim with MCOL and recieved a notice of issue from Northhampton county court, is this of any importance?? Stop Press!!! I just opened a letter from Barclays Customer Relations in Leicester ....is it a bird ...is it a plane ....is it a cheque? No it's an appolgy for the delay in providing a full response to my complaint and thanking me for my patience.....I guess they are really busy..... They are unable to respond fully at present but will contact me no later than 27 June.....mmmmmm I think that may be to late. I hope this is of interest ......I seem to have been tapping these keys forever.