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Paypal???


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I sold an item on Ebay in October 2006 to a lady in Germany, she emailed me saying she did not like it and it was not as described, and if I did not refund her she would report me to Ebay. I was selling quite a lot at the time, so I thought it would be easier to refund her than have her report me. I refunded her and gave her my address to which she said she would return the item. However the item was never returned, and after one or two fob off replies from her, she never returned any of my emails.

I reported this to paypal via email (payment was made and refunded via paypal), but they won't seem to do anything about it, all I get is email replies asking for more info (which I give), or replies just stating that they have received my complaint and are looking in to it! This has beed going on for months and I'm really sick of it now, I want my £150 back!!!

Does anybody know where I stand or what I can do next? Is there anything I can say to paypal which makes me look like I know what I'm talking about and may rattle them into action???

Thanks

POPPY07

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I'm afraid you will not get your money back.

 

When refunding via Paypal for an Ebay item the seller should ask the buyer to return the item and then, on receipt of the item, refund the money. That's they way it works.

 

Sorry to be the bearer of bad news.

 

If you are fed up with the email responses why not try ringing them, however I am certain they will answer you in the same vein as I have.

 

:(

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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Its soooo unfair!!! I was selling quite a bit on Ebay at the time, so I didn't want to be reported and have anything happen to my account, stupid me!!!

Your right tho, I have no chance, paypal just don't want to know and there's nothing I can do about it. If it was the other way around, and the buyer said she didn't receive the item they'd refund her money.

POPPY07

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Have a holiday in Germany and go knock on her door....or report her to Interpol...we are all in the EC right!:)

Donate to keep this site open

 

Any help or advice is offered as just that, help and advice without any liability. If in doubt consult a legal expert or CAB.

 

Make Cash Flow Forecast

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Papal makes me so angry, they mistakenly froze about 3k of my money (more fool me for leaving it in there) and it took me about 2 months to get it off them.

 

I was genuinley convinced I'd never see it again.

 

As a result I'll never use paypal again, I'd advise the same.

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Oh my God!!! I'll never use them again either, there must be so many people who feel the same way that I'm surprised they're still acting like this.

We should all boycott them or start a petition

x

POPPY07

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