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    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cardiff directions hearings *POST HERE*


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It seems to me that there are going to be hundreds of very angry claimants around South Wales in the next couple of days. Maybe we should all turn up on the day anyway to show our disgust at our treatment...

Not a good idea. Suggesting things like that will do no good for you or for the campaign.

 

I completely understand your frustration, but I suggest you channel it into doing something positive and which may help the cause - such as using the legal process to object along with lobbying your MP and writing to the OFT. Those are the things that help the cause. An 'angry mob' turning up at the court to show their disgust will most certainly not.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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I for one have already written to the OFT and will also write to my orange skinned mp for what good it will do...!

 

David Dickinson is your local MP???

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Peter Hain, he hath the ready brek glow of dubious (sunbed) origin. Either that or the colour setting is buggered on my TV.

 

Never seen him in person as I think he has forgotten where Neath is

 

oh and another useless fact, his name is an anagram of inept hare ;)

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4084074511

 

Good grief, he has been tango'd!

 

Well hopefully, this light relief has set an even pace back on this thread. Now stop messing about and get back to business :D

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Guest Botsy

My claim was scheduled for 14th August against Cap 1 but was settled today plus removal of the default, of course I do realise that credit cards, mortgage fees etc., are not affected by the stays though.

 

My hubby still intends to go ahead with his claim against NatWest and I'll be there for support, but I'm still very angry even though mine is settled. We're not going to help each other if we have angry mobs turning up at different courts! (I'll get of my soapbox now!!)

 

I'v made a contribution to the CAG site and will continue to follow this consumer revolution indefinately, there will always be something to challenge.

 

Botsy.

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OK.. points taken... but this is so unjust... how can they justify deferring your right to claim legal remedy for your "injury" ? Does European court of Human Rights have anything pertinent to say here ? (Genuine question) Gary, I greatly respect your opinion, but "angry mob" is the terminology of the press, not a description of people who have followed the tortuous legal route (with excellent help from you and others here) only to be denied their recourse to the courts at the last minute, IMHO

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Ok, fair enough, I'll re-phrase that then - hundreds (or even tens) of angry claimants turning up at the court to show their disgust will not do any good. Quite the opposite in fact.

 

As I said, I understand and share your frustration but you've got to think of the bigger picture. What will you do when you get there? Shout at the judge? You'd be arrested for contempt of court.

 

You make a good point about human rights - there is an an article of the Human Rights Act which an indeterminate stay may contravene. The right to a fair trial within a reasonable time is protected in article 6. A "reasonable time" is slightly ambiguous though of course, and open to interpretation.

 

Just becouse a stay has been ordered it does not mean your claim ends. You have the right to apply to set-aside the order, which is what you - and everyone else - should do. You will get a hearing for the application if you request one, and that is the place to let off your frustration and convey your concerns - in a way thats controlled, measured and productive.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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I have just spoken with someone at Cardiff Court who told me it's not worth applying for the stay to be removed as, and I quote, " you have to prove to the Judge why your case is more deserving than anyone else in the same position." She said she wouldn't waste her £65 if it was her.

 

Is this correct?

 

Thanks for any help,

Clare

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That is absolutely shocking and disgraceful thing for a court clerk to say. Its nothing to do with her. Her opinion is utterly irrelevant, she is merely an office worker with no bearing or special insight into judicial decisions whatsoever. In fact, giving a legal opinion like that is against the rules and you could make a complaint against her if you wanted to.

 

Only the judge will decide whether or not the stay will be lifted. There are excellent grounds on which to apply and you would stand a reasonable chance of success. I would suggest that she is merely attempting to put people off in order to save additional workload.

 

The advice from CAG is to apply, if you can afford to, and if you are comfortable doing so. £65 is the fee if you want a hearing. You can request that the application is dealt with without a hearing for a fee of £35.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Thanks for the reply Gary, I too was shocked by her reply.

I have been reading on other posts that other Courts are continuing to hear cases but that Cardiff is staying ALL cases pending the decision of the High Court test case. I don't understand why there is such a discrepany in the handling of these cases.

 

I am also confused as to what to do next as the advice from CAG seems to be to continue until one hits a brick wall but surely this is a brick wall if a Judge has unilaterally decided to not hear any more bank charges cases until the test case is settled. I'm really sorry if I'm missing the point.

 

Thanks for any help.

Clare

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Just becouse a stay has been ordered it does not mean your claim ends. You have the right to apply to set-aside the order, which is what you - and everyone else - should do. You will get a hearing for the application if you request one

When you get the staying order you can apply to set it aside.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/17065-application-removal-stay-updated.html#post1046820

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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I guess I'm just not very hopeful. To think that there are other people on this thread who have the same court date and who have managed to settle already is great for them but I'm so annoyed I wasn't one of them. All because of a lack of man power (or the man who's dealing with my case at Barclays not working quick enough!) I don't get my money. When I spoke to him in June he said they would be settling my claim but not until the end of July! B****r!

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claret, boat = same

 

I assisted my bro in law against natwest, his claim in April, did not even go near court process and they settled in full at the start of June!

 

I began this process in Dec 06 and here I still am. It is very unfair.

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Hi Clare

 

Following on from what GaryH's reply, the clerk is entirely incorrect when she states

" you have to prove to the Judge why your case is more deserving than anyone else in the same position."

This is nonsense; you do not have to prove merit in comparison with other ongoing claims, your objection to a Stay must be considered on its own merits.

 

Perhaps it's just me, but it seems that some Cardiff court staff are enthusiastically dishing out advice and statements of fact, much of which have no basis.

 

I rang and was told my claim has been Stayed. I pointed out it wasn't a bank charge claim and was ridiculously told that because the Defendant was Barclays and that I had been put in with all the bank charge claims, that it had been Stayed and that I shouldn't bother turning up as my hearing was going to be cancelled.

 

Utter rot, I shall be there with my Schedule of Costs on the day :D

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Smutley,

My chap, Paul Quinn, won't even have any contact with me. Despite several emails and phonecalls I haven't managed to speak to him since the phonecall in June when he said they would be settling. Miraculously his colleague, Dino was able to reply to my email immediatly.

I think we just got dealt the wrong clerks!

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Welshcakes,

I am sure the staff are dealing out misinformation, afterall they are only human, however I would have assumed that they would know better than me what happens next. This claim is the first dealings I have ever had in the Court arena and I have to admit I'm scared. If it wasn't for this site and it's amazing support and knowledge I would never have had the confidence to start this claim. It is now just so disappointing to have got so close to the money only to have the goalposts moved again. Perhaps if I had pestered Paul Quinn at Barclays more, sooner, I would have my money now.

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