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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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MattHoy vs HSBC C/C ***WON***


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Hope I am doing this right by starting a thread with this title? I have 2 claims going at the moment. The first is against HSBC credit card, only for £100, I thought they would make me an initial offer of around half this which I would of been willing to accept but they offered me nothing so have : Started my claim with MCOL, got a court date for local court of 29/06 and sent DG 3 nudge letters all without reply!! I am a bit worried as I made a couple of mistakes on the MCOL form, firstly stating the reason as 'Illegal bank charges' rather than unlawful and then not filling in the particulars of claim correctly. I sent a letter to MCOL with the correct particulars of claim and asked them to file this with my case, do you think this will be OK?

 

Think I might start a seperate thread for my other charges or might get wires crossed. Thanks in advance, Matt

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what did the court say about your amended particulars - usually they require them to be done on an N244 at a cost of £35 - did they get back to you about them? be sure you are sending the corrected ones to dg with your nudges -

yes, start a different thread in this forum if you are doing another claim - it gets too complicated!

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Thanks for the reply, the court didnt get back to me about the amended particulars and I havent included them in the nudges to DG, I just sent them in a letter to MCOL, and after just reading thru that letter I dont mention that they are the new particulars of claim, I have just put 'please file this letter with my case'!! Am I too late to amend the particulars now as I have a court date set? I am doing a claim for the wife as well against Barclays and did the same procedure as above so that might be a problem as well?!?!? Uh Oh, worried now....

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sorry, didn't mean to worry you - but it happens -

if the p o c isn't right - i'm thinking you will get what a couple on here have had which is a sort of fix it up or we'll not look at it.

 

when i said send the corrected one's i really meant the breakdown to dg - they will see the poc's and if they defend on the basis that your poc's are not good - you'll soon know. so let it ride for the moment.

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Thanks, I will send that out today with another nudge. Just looking thru some of the paperwork I have, and on OHs Barclays defence form it states - 'The particulars of claim do not provide details of the account in question or the precise charges alleged to have been unlawful, or the date thereof.' But there is nothing along those lines on my defence form!

 

I included these in the letter I sent to MCOL (which does say -

Please find enclosed further information to be processed with claim number xxxx and served on the defendant HSBC Bank Plc.) so do you know if a copy of this will be sent to DG as I included 2 copies of the letter as well as 3 copies of the charge dates etc.

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Just amended my nudge letter to say - Please find enclosed another copy of my schedule of charges relating to the claim as well as a letter sent to MCOL to be processed with my claim, regarding the particulars of claim.

 

Do you think this will be OK or should I try and get the actual particulars of claim on the claim form amended?

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that's interesting and i'm not sure what to say - i still think if your poc isn't up to scratch dc will defend on that basis, but you've sent an amended one (just not officially) and the court refers to it. On the basis that any amendment has to be served by the claimant to the defendent - i think you should send DG a copy of the new particulars with your letter and make reference to it in your letter like as you say: Please find enclosed another copy of my schedule of charges relating to the claim as well as a letter sent to MCOL to be served to the defendent regarding the particulars of claim.

 

that's what i think should happen - but wait until you hear from a moderator - i'll try to get one to take a look this evening.

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You are going to need to formally amend your claim - this will require an N244 Application Notice. A letter to MCOL is not sufficient.

 

Look here for details on how to do this, half way down post #1

 

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/47344-claim-too-vague-defence.html

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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  • 2 weeks later...

Another quick update. After completing the new POC the wife has received an offer for the full amount!! She is with Barclays but thought I would post it in here as this is where I got the advice to redo the POC. Still waiting to hear from DG about my claim but fingers crossed. Massive thanks for all the advice.:D

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Well done, congratulations to your wife and I am sure yours will not be too long in coming either.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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No, they will not, look here http://www.consumeractiongroup.co.uk/forum/hsbc-bank/75993-re-hsbc-no-q.html - post #20, you will see a link to a PDF file - they are for HSBC dating back to 2004.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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you're right matt - i don't think these are the same as for credit cards - why not pm a mod to ask if they have any for cc

 

in fact - pm hsbcrusher - he will know if the credit card t & c's are different and if they have them.

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Am I not right in thinking that there is a section in the normal T&C's that mentions the use of credit cards?

I remember reading it in there somewhere! If not I think you may aswel send some as none at all! I doubt they even read this stuff anyway!

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doesn't anybody have a copy of terms and conditions for a credit card??????

somebody must have them!!!!

come on - he needs them.

freaky, i read right through and it mentions cards - but it is debit cards.

somebody will come through with them.

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Woo Hoo I WON!!! With a week to go till court I have had a letter offering me the full amount (only £130, but it all helps). Firstly massive thanks to everyone for your help, you really helped calm the nerves and due to some mistakes I made at the beginning of the claim doubt I would have won if it wasnt for your help and advice.

 

Im not sure how to change this to a case won so if someone can let me know I will change the title.

 

Thanks again and I hope my other 2 claims go as well. :D :D :D

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