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    • hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    
    • Hi Dave, I had no updates on this PCN since my last post in July 2019.  I received no further communications from the parking company.  I changed my address in May 2022. Thanks, I will send a letter to Excel parking to inform about the change in the address. 
    • I have a BMW Advanced Car Eye 3 Pro - I think it's 50/50  In any case, none of the documents / photos sent in the SAR showed a ticket on the car. 
    • I've seen on your other thread that you say you moved in 2022. It is essential you tell the parking company about your new address. Every couple of months or so we get someone here who moves, doesn't tell the other party they're in dispute with, court papers turn up at the old address, the Cagger doesn't know anything about this and doesn't defend, they lose by default - and end up with a backdoor CCJ. So get a quick letter off to Excel - Dear Simple Simon, Re: PCN no.XXXXX will you please note that I no longer live at XXXXX and that my new address is XXXXX. Yours, XXXXX Invest in a 2nd class stamp and get a free Certificate of Posting from the post office.
    • Yeah thanks guys - I'm just going to ignore them now.  Can't be ar$ed digging around in the loft!  Can I still send them a notice not to send people to our door?   I know we did 10 years ago but not sure if that's still a "thing"!
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Natwest Charges Reclaiming Court Case - they're going for SJ/strike out


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Youre not dim. Dont worry. when I bump it, it goes to the top of the forum again, where a mod can see it and hopefully offer help with this. Or you could try sending a PM to somebody like

livelylad or

Michael Browne

theyre experienced mods who can help.

All the best, if you dont get answers tonight, dont despair, somebody will be on in the next 24 hours who will be able to help you with this. J

ust dont worry.

Fendy xxxxxx I will keep it bumped for you through the next 24 hours.

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A little complicated.Does the Court know they have given you the cheque ? presumably they have issued this on the provisio that you DO accept it as full and final.If you are NOT accepting that to be the case then its their usual stance to withdraw the offer.If you have run the default issues alongside the money side then that should become part and parcel of the settlement you may know John had problems with this one.

I myself have an identical case in litigation myself although not to the extent of recovering monies for other things.Loss of profits you can maybe calculate as near as damn it but claiming compensation for damage to reputation I think would need more work.I think this would be defamation of Character ? or Financial defamation as I have heard it referred to.

I would have thought this may be subject to the Courts discretion in making an award in the same way that a claimant asks the Judge to consider a damage award for breaches in Data protection.

Damage to Character is much harder to prove or certainly put a figure on than is loss of earnings which can be more clearly defined.

I know John is going to take a look at this later.

 

It would be good to see your POCs on this as.

I filed mine on an N1 and it goes into 5 pages.In fact when I handed mine in the Court staff thought I had got it wrong.......they are only used to seeing one page bank claim POCs ha ha.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thanks Martin Yes the court new I had the cheque but as it wasnt for right amount of charges ie interest and there was a condition attached ie "not to disclose settlement to third party " I said I wasnt going to accept judge accepted this . However am short of dosh perhaps I should have done as part payment but not to sure if that would hinder my claims re defaults etc as if settlement made for charges out of court then bank hasnt admitted they were wrong and hence default may be classed as valid even if they have given me all charges back is my line of thinking right ?????? The cheque was for charges part of claim not the rest which I could continue with but my thoughts were it might have detrimental effect . Excuse my ignorance but which John ? Dont think my poc was too good but happy to dig out and send you details if you wish but was deliberately a bit vague on figures not for charges side but the others ie re default and loss of earnings etc loss of reputation as these are difficult to quantify Regards Gaz

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  • 1 month later...
  • 3 weeks later...

Am claiming beyond 6 years nat west say charges are a "service " and prevented from claiming etc as allocation form received need to knoW if I shouLd do directioNS tO judge suggesting strike out of defence if so what do i put in it . I knOw about limitation rules etc but want some juicy terms ot put in this directioNS if it is adviseable at this stage

Regards gAZ

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If you've received the AQ, yes - you can include the draft order for directions and 'strike out of defence'.

You'll find the links in the A-Z guide that's linked to my signature - just scroll down and click on it. Post back if you need any further points/links to the attachments.

Best of luck :)

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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  • 9 months later...

this case has been stayed for some time however NASTY WEST paid the charges ie £4200 but havent paid anything out for the

unlawful defaults as they defaulted me for £3600 due to £4200 charges in 3 months

Also defaulted me on loan as I couldnt pay in £3600 plus loan amount due to the charges

They havent paid out on damage to my reputation and credit worthiness for bounced cheques , harrassment in phone calls letters visits by debt collectors and for asking for return of my cheque card etc as they say i had commited acts for fraud by issuing cheques even though if you take away the £4200 charges in 3 months I would have been in credit and within my overdraft facility of £600 .

Neither have they paid out on claim for misprocessing of £5200 cheque processed as £52

All these topics save the £4200 refunded have been stayed pending oft case .

However received summons for around £18000 being overdraft and loan my questions are I have heard you can claim compensation for unlawful defaults I cant get normal bank account or cheque card or credit card cant move my mortgage due to the defaults and also has effected my ability to change job . All in all a mess I believe i can claim illegal default amounts and plus £1000 on top for damages as they have wrecked my credit due to their unlawful defaults in my view and their umlawful charges .

what should I do as claim is stayed which is around £3500 however defaults are £18000 so I feel counter claiming for that amount plus £1000 should I amend my poc for original claim or counter claim on returning acknowledgment of their claim and also put on I want claim stayed as my claim is stayed and it involves same case . Any guidance help and advice welcome regards Gaz

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Thanks for that Steven am i right in the amounts I am thinking off ie defaults plus £1000 should I mention the other case at all in my claim remembering when I claimed there i only claimed for around £500 for damage to reputation

and £500 for defaults thinking it would be settled quickly etc so do I need to leave that claim that is stayed or amend as well or delete those parts from that claim and continue on this basis with counterclaim . Hope I havent confused you regards Gary

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Usually, people seem to claim "compensation at the discretion of the court" but put in the amount box "I do not expect to receive more than £1000" (If you leave the amount field blank, the court may decide it is an unlimited claim and charge you £1250 in fees :rolleyes:).

 

I would mention the claim that is stayed.

 

 

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Gaz sorry I did not see your PM till now.Looks like been answered anyway.

Yes agreed - in my case I had to write in the box "I do not know the total amount that I will be claiming,but it will be less than £5000.00."

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

I have case management conference coming up shortly what do I need to do and say at this hearing its a telephone hearing ideally i want small claims but as they are suing for £18000 and im counterclaiming for around same what shall I say and do ? Regards Gaz

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Looking into.-also merged a couple of your other threads concerned with this case.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 weeks later...

I have telephone case management conference this week I dont know what to say .. I want it to be small claims but 18k summons against me may not allow this see notes before ... I also have stayed case re some of this claim so how do I go about asking judge for this to be stayed too surely they cant continue with this case if my original one which isnt finished is stayed ? I also counterclaimed re 2 defaults not removed which has effected my credit history any guidence on this too HELP PLEASE Regards Gaz

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Make a list of what you want and the justification for it - as you have in the above post but in more detail. Write it all down so you can refer to it on the phone. MAke sure you have a copy of your defence to hand too.

 

I have never been involved in a telephone case management conference so I don't know what form it will take. Perhaps someone more knowledgable will be along shortly

 

 

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Thanks for that Stephen anyone else any thoughts on the areas ie

Allocation - I want small claims but as 18k how do I argue that ?

OFT Case - as my case against them stayed shoudd I ask for them to be amalgamated ?

Or ask for stay to be lifted on mine or stay put on this one ?

 

What reasons should I give to ask for full disclosure or shouldnt I ?

 

i have only 24 hours guys and girls please help

Regards Gaz

Edited by gaz2954
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Allocation: you can argue that, although the sum is over the normal SCT limit, this is a simple case with no matters of law only matters of fact, so, for everyone's benefit, SCT would be best (It's worth a try ;))

 

You best bet (IMHO) is to get try to get the two claims linked and then both stayed - there is no way the stay on yours is going to be lifted until after the OFT case (I'm presuming this is a current account and not a credit card).

 

What they might then go for (I am involved in an almost identical case with NW on someone else's behalf) is to stay part of their claim (equal to your charges claim) and issue a CCJ for difference - you need to think what you think about that - I guess it depends on how much the charges claim is.

 

 

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IN fact, hot off the press, the case I referred to was in court today and that is exactly what happened - the part of NW's claim that was composed of charges was stayed, the rest to be paid by installments.

 

Full disclosure is a bit tricky as it doesn't apply to SCT. It shouldn't be a problem for you and it is automatic if the case is allocatd to the FT or MT.

 

 

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