jubaxt v aqua(halifax cards)-advice please

[jubaxt]

hi-i sent sar on 3oth april for aqua card and then received a call from 1st credit who say they are acting on behalf of aqua but dont own the debt??!! -are aqua responsible for still sending sar -what should i do next??

[jubaxt]

bump

[maroondevo52]

Hi, jubaxt.

 

Capital One sold my debt but still complied with my S.A.R. I would think aqua(halifax cards) should do the same. Send them a Non-Complience letter and see what happens, you'll find this in the Bank Templates Library.

 

Regards.

 

Scott.

[jubaxt]

hi-phoned 1st credit last week to tell them i had sent S.A.R - (Subject Access Request) to aqua-low and behold-have received a letter from 1st credit today saying they're going to start court action

[gizmo111]

I wouldn't worry about it atthis stage, Aqua have a little while longer to comply with the SAR, have you made any payments to the DCA? Make token payments until you receive the info and start your claim.

[jubaxt]

no-not as yet-when i called 1st credit a couple of weeks ago they said they were acting on aquas behalf but didnt actually own the debt!??

[jubaxt]

sent sar on april 30th but nothing back as yet-will give them a couple of extra days for bank hols-what should i do if nothing arrives?-is there anything to be gained by sending non compliance letter?

[sea-sidelady]

the non compliance lets them know you are willing to take it to court to retrieve your details.

This normaly helps things along, and they get sent.

[jubaxt]

sent non compliance to both last week-received letter re halifax account yesterday saying they'll try to send docs within 40 days of them receiving my letter-that was on may 2nd lol-56 days and counting

[jubaxt]

sent aqua sar 60 days ago-still no statements-phoned them today-have already sent non-compliance letter!

 

customer services said they'll send them in the next 7 days-but will e-mail dept concerned to prompt them and ask them to call me later today-that was at 3pm-no phone call received.

getting fed up

 

sar sent to halifax on same day for current account-same position with that too

nothing received and non-compliance already sent for what its woth-anyone in the same boat??

[jubaxt]

spoken with them again today-apparently charges were posted out to me yesterday

[Lisa_martin]

Dont hold your breath!

 

they have been nothing but a pain in the ass to me!!

 

let us know as soon as u get the statments

 

Good Luck x

[jubaxt]

that'll be around chrimbo then.lol1?

 

maybe i shouldnt jest.lol

[jubaxt]

just an update-received charges-sent prelim

 

lba sent 30/07/2007-received offer today of £70 to be paid off my account.

 

my claim is for £140 charges and an additional £109 cci-rang them this pm to say thanks but no thanks-said they would review it and get back to me

[Baviaanuk]

Hmmm so why are the Halifax still negotiating, was under the impression, that they are requesting stays in 100% of new claims etc as well as refusing to deal with these complaints.

 

Interesting...... I wonder why the sudden change in tactics.

[jubaxt]

prob because its credit card charges not bank account charges

[jubaxt]

received offer letter dated 06/08/2007 for refund of £70 charges-ie half-so called them to say i'd be declining their offer.

 

received 2nd letter dated 08/08/2007-again offering £70-called them this a.m-they are now offering £140 but no cci as i claimed in my letter.

 

should i accept £!40 or dend a partial offer letter saying that i want cci or will go to court for at least 8% interest