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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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nd111 **WON**


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hey ! guys i have handed in the claim forms to my local court today , but im being told i should have made them in tripplecates so they asked me to come back . im on my way down there now . SO!! HOW LONG SHOULD I WAITE FOR THEIR REPLY ? THE BANK I MEAN!

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Hi ndnorthleeds, hope you are feeling calmer now, filed my papers at court today, I followed sea-side ladys advice on tillys and moneys threads with regards to filling out the forms, might be worth you having a look at those, good luck :)

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what did they say you had done wrong on the interest

I used the bank calculator on here but they claimed i did not add the 8% properly and did not multply with 0.00022 daily rate, then they started giving me another formular of calculating and i got stuck then i left to say i ll bring them tomorrow.

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I Ve Also Star Ted Re Calulating My Bank Charges Again But Im Worried Its Giving Me A Different Fg On The Total Charges Because The Interests Keep On Changing , Should I Stick To The Old One Or Work On The New One ?

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try this i found this easier

http://www.monseysavingexpert.com/

 

OK I VE USED THIS CALCULATOR NOW ITHINK ITS EASY ! MY INTEREST IS ::: £167.46 AND TOTAL CHARGES COMES UP TO £1266.96 so is the 8% added here and what about the daily rate of 0.00022 please help im dropping my forms now :confused::rolleyes:

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I use vamp's spreadsheets as they work out the interest for you with the 8%. Just search for 'Interest calculation spreadsheets' ignoring the google ones and vamp's are at the bottom. It also gives you daily amount to be claimed after deemed to be served. Sally

 

 

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From SSL

 

Ok so what happens next.....:wink:

 

The court will do everything for you. They send copies to the bank, and they will send you a copy.

 

Your copy will have the date it is deemed served. This is the date you need now. This is your countdown date.

 

They have 14 days to acknowledge from this date.

 

If they dont acknowledge then you can file the letter demanding payment. :grin:

 

If they do acknowledge,

They have 28 days from countdown date!

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I suggest you read some of the longer threads and some of the 'won' section. You seem to be a litle bit unsure of what happens next. Halifax are not bad compared to some of them. If you have a better understanding of what they are likely to do you will end up with all your money rather than accepting a lower offer in gratitude. Not long to wait now though.

 

 

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Who knows - theres no set way they do things, thats if they do anything at all ;)

Keep an eye on your account, you never know :D

 

 

hey! they guys i think they are bending in , this morning i got a reply from the halifax ! Guess what! with an offer of goodwill as they put it, but only £650 ,24 instead of the whole amount £1836.64.

 

I think this letter was written befor they got my claim through the court coz i only got the notice of issue on the 27/06/07 .

Now ! what do you think they are up to guys? Not for a even half a minute im thinking of taking this.

My other quastion is what do i do with this amount when it comes to my account?They are saying if not happy i should contact the financial ombudsman service on 08450801800, whatis that ?

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You need to send the rejection letter as it is now in the hands of the court.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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You need to send the rejection letter as it is now in the hands of the court.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

 

 

SORRY ARE YOU SAYING I SHOULD SEND THE LETTER TO THE COUNT COURT OR THE BANK WHERE THE OFFER CAME FROM? I VE PREPARED THE REECTION LETTER NO :( 5 ) HELP!

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