help

[madonna]

Hi all

 

Sent 1st letter to Nat West.

 

Received reply along with guide to making a complaint leaflet, standard letter that they will look into the matter and will contact me within the next 10 days etc, etc.

 

Going to send 2nd letter but was wondering what was meant by claiming under ss.7 and 13 of the DPA 1998 Act. Want to make sure i get the wording right that iam claiming for.

 

Would be most grateful for any help.

 

Thanks in advance.

[woolfie]

Hi there,

 

I think this refers to getting a default removed if they have registered one against you due to their illegal charges. The writing in red should be deleted if you havent had such a default.

 

Hopefully someone else will confirm this

[madonna]

Thanks for that, deleted all the red writing and posted the 2nd letter today. Lets hope they pay up now.

 

Would be really worried if i had to go to the next step of a small claims court.

[Janet-M]

If you read around the threads it will give you more confidence,keep us posted

[madonna]

Hi All

 

Happy Days Nat West Paid up:D

 

Now that i've managed to get a good response i'am going to tackle Tesco Visa next.

 

I've already sent my DPA letter, fingers crossed this one goes as smoothly.

[barracad]

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