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    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
    • Dave, You're probably thinking along the same lines as me. The NTK says "The reason for issuing the charge notice is: Parking longer than allowed" From memory, I think one of their stupid rules is that if 'Bucks is closed, you're not allowed to park at all.
    • Yes, Nick is spot on. Also, can you remember if Starbucks was closed when you were there?  I ask as I'm trying to work out what MET reckon you did wrong.
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gypsum v various dca's inc moorcroft.


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hello all. here we go then.

i haven't had chance to go thru all out debts and various angencies dealing with them, but i have sorted one out (its a little more urgent).

bit of background?

back in november 2005 i had amassed £1100 on my builders merchants bill (im a plasterer). now, its not a proper sort of account, its more of... i take what i want from the yard, they write it down and put it in paul's folder. its almost like a bar tab if you will. there has never been any agreement or paper signing, i dont even sign for what ive taken. but they are a small company, and i would gladly pay the bill. but didnt.

3 weeks ago i get a letter from DELTA BLADE SERVICES of southampton.....

 

(hopefully an image:rolleyes:)

firstfromdelta.jpg

 

as you can see, they've added quite a large amount of extras.

i got another letter from them on saturday 21 April 07 saying ive got 7 days or its court time. so ive found this in another thread...

 

Dear Sir/Madam

 

Re:−*****

 

I do not acknowledge any debt to your company.

With reference to the above account, I would be grateful for a signed copy of the alleged agreement you refer to.

 

I understand that under the Consumer Credit Act 1974 (Sections 77−79), I am entitled to receive a copy of this agreement upon request. I therefore enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.

 

The enclosed payment is not to be used to reduce any alleged outstanding balance.

 

I understand that a copy of my credit agreement should be supplied within 12 working days. As I am sure you are aware, you are obliged to supply these documents, whether you are the original creditor or not under S189 of the CCA 1974.

 

I also understand that under the Consumer Credit Act 1974, creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

 

I look forward to hearing from you.

 

Yours...

 

 

 

 

 

 

what do you all think? i know i drone on a bit, but at least you know where im up to. i cant see them proving anything. if they drop the silly charges, i'll happily go into the builders yard and pay them. i just want this delta company off my back.

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You have the gist of it. Send it and see what if anything comes back.

 

You would be far better off using Photobucket to post you docs which is free, as the one you use takes you to a gambling site first plus all those adds

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Hi gypsumsif,

First of all I would report them to the OFT as they're not allowed to place additional costs on the debtors account.

You may also wish to bypass the DCA and speak/write to the builders yard and agree a repayment schedule with them. Or if you can just pay the bill in a oner do it. Just remember any agreement you get from them must be in writing.

I really don't think you have anything to worry about on this one as if it went to court and the judge found out you had made an offer of payment, which was then declined, he'd be less than impressed to say the least.

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HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Hi gypsumsif,

First of all I would report them to the OFT as ........

 

hello rory,

ive had the account with the builders yard for quite a few years and know the lads well. they are only a small company and i WOULD like to pay them direct. i'd just had a couple of hard months when the bill mounted up.

when i got the above letter from the DCA i went straight up there with my cheque book, because of the unfair and trumped up charges made against me. but i was told it was out of their hands and they couldnt take payment.

 

hopefully, now i have sent the CCA, the DCA will see the lack of CCA and back out, leaving me to happily pay the builders yard what i owe them.

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Good luck.........let me know how it goes.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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i think i have gotten the hang of the cca's, but i'll keep posting if you dont mind, so that you can keep an eye on me and point me in the right direction occansionaly.

 

we have sorted out the other debts now and i am going to post thier cca and £1 postal order tomorrow.

 

delta blade services acting for a builders merchant cca sent 24 04 07

 

direct legal & collections acting for Egg credit card. sent 25 04 07

moorcroft acting for goldfish credit card. sent 25 04 07

blair oliver and scott acting for halifax credit card. sent 25 04 07

time retail finance acting for comet store card. sent 25 04 07

nationwide debt recovery acting for littlewoods catalogue. sent 25 04 07

CCA's will be posted 25 04 07 do you want the value of the debts? i dont mind if it helps.

 

i didnt know it was this bad, but it can only get better from here (he hopes).

 

on a happy note, i also wanted to cca benificial finance for a debt of £200 ish, but my wife didnt want to, as she says they are the most helpful and understanding company she has come accross. :???::)

 

just please keep an eye on my post, im following a few other people thru their problems, thats how ive learnt about this stuff. and ive seen how much they benifit from your help.

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it's just occured to me. is there a problem sending CCA's to PO Box numbers as some of the addresses ive got for my dca's are just that.

 

Blair, Oliver and Scott limited,

PO Box 66,

Fife,

KY11 2WG

 

 

Moorcroft debt recovery limited

P.O. Box No. 17,

2 Spring Gardens,

Stockport,

SK1 4AJ.

 

 

Time retail finance limited.

Selectpost 17,

Rotherham,

S97 3BS.

 

 

hope ive got the correct address.

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No problem, most of these companies addresses are P.O. Boxes. If you send them recorded delivery they still have to sign for them.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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got a reply from delta blade today.

there was never any agreement between me and the builders yard, more of a gentlemans agreement, but because of delta blades admin acosts etc.. i would rather pay the builders merchants direct. its only fair, it is my debt.

the reply contains copies of the four outstanding tickets totaling £1117.76, and a covering letter.

replytocca.jpg

 

exambleofbill.jpg

 

i dont think delta own the debt, rather they are just trying to collect it.

 

i was hoping when they saw they had no agreement it would scare them off, and place me back in the hands of the builders merchants, and i could pay the original amount directly to them. i'll go and see them tomorrow (the builders yard). hopefully sort this one out. i just need to get rid of this delta company and thier horrendous extra charges. i know the lads down the yard dont have a leg to stand on in court, but i dont to take them there.

 

i think it'd be a good idea for me to start a new thread for my credit/store card debts. they are reasonable blokes at the yard. any thourghts?

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Guest buda01

tell the dcas to do one. end of.

you said you went down the yard to pay them and they wouldnt take your money to settle this account. i can only presume that the dca asked them not to take money from you cus they wont make anything.

anyway, i would have told them down the yard after refusing offer for payment tokiss my [edit]. youtried to pay and they didnt want your money. their loss. you say tha they are good lads well you kno who your friends are when the [edit] hits the fan. you could ask dca for deed of assignment with regards to the debtand tl the to take you to court so they can explain their unlawfull charges to the judge. they wont. you could go down to the yard and explain to them that they have no contact or credit agreement with you and the debt cant be legally proven. see how fast they willing to take your money then. reind them that an unsucessful claim will cost them money and that you will contest it and even if they were unlikely sucessfull in proving any of the debt, they can have a tenner a week cus thats all you got.

even if you do sort it with them, i think its unlikely they will let you run up a tab again. you didnt say if they had contacted you requesting payment or just sent it to a dca. anyway, i would be well [edit]ed off and would make them wait for their money if they got it at all. thats me and im not telling you what to do.

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oh?

any suggestions then please? i need some ammo to get the charges removed.

 

There is no obligation for you to pay any charges. I believe that the procedure would be similar to the removal of unlawful bank charges and once these charges are removed... you would pay the true outstanding balance. Put everything in writing and send everything by rec. delivery.

 

You could use the argument that if they (DCA) do decide to take court action against you, then you will expect them to provide a complete breakdown of all charges applied to the account in court, as well as proof of ownership/authority to collect. In any case, you need to see some proof of ownership/authority to collect in order to know exactly where your payments are going.

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Hi just pay the builders merchants and ignore the debt collectors they can not force you to pay them. A friend of mind had a similar situation but the debt was bank charges only. Their solicitors called and called and called freigtening court action but they know that it wouldnt stand up in court because they're unlawfull anyway. Slowly they called less and less. They know there are people out there who would just pay up. Just dont be one of them.

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Hi,

with regards to the DCA they can not impose collection charges on top of the outstanding debt (its against the OFT guidelines). Beginning and end of story.

As you have offered to pay the yard and they have refused, if they took you to court the judge would have a fit.

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HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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thanks a lot for the replies people. really, thank you.

as you all seem to agree with what i thourght, this is a non starter. i didnt make it down there today to see them, i'll do it monday. i dont think they have a choice but to accept my money. it's a case of take this or nothing.

i'll report back if there is any major hick up's, but i think this thread is finished now, and i can concentrate on the proper dca's.you've all been a great help and i will rep you all.

cheers.

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