COULD YOU PLEASE HELP with HSBC?

[freakyleaky]

If you havn't received your statements by the 40 day deadline then send them a non compliance letter! I will post a link for you in just a moment!

[alexskord]

Thanks a lot Freaky leaky.

Thing is everyone is getting the standard letter and I didnt. I am thinking if they r missing any information about me and that is why I wanted to contact them....

[freakyleaky]

Data Protection Act - Non-Compliance - Template Letters

[freakyleaky]

I doubt they have missed anything. They like to delay whenever possible in the vain hope that you will go away. If you like just send another polite nudge letter to the same address asking when to expect your statements. If you get no reply within a week then send your non compliance letter!

[alexskord]

thats correct

i will do that now despite that I am at work.

Thanks a lot

[alexskord]

Today i ve sent them an LBA LETTER through the post recorded delivery and also through email....

See what happens.........

[alexskord]

Sorry, the LBA was the non compliance letter for sar

[alexskord]

hello

I am very angry because they further 7 days passed. As I understand now I need to commence a county court claim.

I ve never done that before and I do not know what should I write or where to go or how much should I pay.

CAN YOU PLEASE HELP?

[freakyleaky]

Hi alex. Have you not had any staements at all from them yet?

[alexskord]

No I had not! I ve called them and they said that they are going to send it some time and if i am not happy I can take the matters further........

[freakyleaky]

Just reading the advice on the non comlpliance thread it recomends a claim against them in the same way you would claim for money. You can do this on line with mcol or use the n1 form at your local court.

[freakyleaky]

Commence a county court claim in the same way as you would for money - however, in the particulars of claim you need to specify that you require the bank to provide the information as outlined in the original Data Protection Act request.

 

You will find a suggested text for the Particulars of Claim elsewhere in the Bank Template Library.

[sea-sidelady]

Ok, here is what you need.

 

You file at your local county court (not mcol). It will cost roughly £63, but you can claim this back.

 

You need....

 

N1 Form

http://www.hmcourts-service.gov.uk/courtfinder/forms/n1_0102.pdf

 

Non compliance Poc

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

[Castlebest]

You have to use an N1 for non-compliance claims because your not actually claiming money you want enforcement of your SAR. I’m working through this myself for my Citicard and MBNA accounts.

The template here is a bit sketchy but from what I can make out the monetary value of the claim is only your expense for putting the claim together.

pete

[alexskord]

thank you

How about Human rights 1998?

Does it include any? I think no

And Defendant is HSBC only or should i write the address?

And what should i put to value?

[sea-sidelady]

Human rights.....NO

 

The defendant.....Full details, name and address

 

Value.....You can leave blank as you dont know how much you are claiming for yet.

[alexskord]

thanks a lot. I ve put damages as £195 as 6 hours x £20 + 63 pounds the claim +10 pounds the added correspondance.

is that correct??

HSBC full details. because i have not got any other contact

[Castlebest]

Ah thanks Sea-side wasnt sure if you could leave it blank.

 

pete

[HSBCrusher]

late as usual.

 

looks like you have been taken care of...

lol

 

C

[alexskord]

Thanks everyone

I still have questions though:):)

ve put damages as £195 as 6 hours x £20 + 63 pounds the claim +10 pounds the added correspondance.

is that correct??

HSBC full details. because i have not got any other contact

[Castlebest]

From the costs calculations I have seen talked about here I think you should use £10 per hour rather than £20 but the £10 for paper, ink and postage seems about right.

 

pete

[alexskord]

Thanks A Lot

You Are All Very Helpful

[alexskord]

Anyone Got The Correct Defendants Address?

[Castlebest]

Will be Canada Square Alex, its at the bigining of this thread

 

pete

[alexskord]

thank you