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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Madmart58
      Lost items sent through Parcel2Go and EVRi

      By Madmart58 · Posted

      Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Angryman1404
      IDRWW letter and email received this week

      By Angryman1404 · Posted

      Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
    • honeybee13
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By honeybee13 · Posted

      Not that TOR will see this now he's thrown in the hand grenade. Rayner has plenty of female supporters on X, for a start. As for the council and HMRC, fair enough and I thought Rayner was already in touch with them. That's where it should be dealt with, not the police force. @tobyjugg2 Daniel Finkelstein thinks the same as you about tax. The Fiver theory. How the Fiver Theory explains this election campaign ARCHIVE.PH archived 28 May 2024 17:36:51 UTC  
    • London1971
      Lowell/Overdales Claimform - old Cap1 Debt

      By London1971 · Posted

      Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
    • theoldrouge
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By theoldrouge · Posted

      So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  

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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Dee1954 v HSBC

dee1954

By dee1954
in HSBC Bank

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dee1954

dee1954

Posted
Posted

I submitted my claim on line and HSBC acknowledged service 27th March. The 28 days is up week today. I have sent Kate Eaves (DG solicitors) a copy of my spreadsheet by post and fax but heard nothing. Is there anything else I should be doing?

 

Also, I am paying my various debts (including HSBC)through CCCS via a debt management plan. My employer's sent my expenses payment to my old HSBC account (now closed) by mistake. I phoned HSBC and was told that i had to visit my local brach to get it back. When I visited the branch they told me that they could not tell me if they had received it or if they had where it would have gone! They say I should contact the DMC dealing with my payments but CCCS pay HSBC!

 

When I pointed this out she told me to write a letter and bring it back and ask for her and she would sort it out. I asked for a pad and paper and i would do it there and then and she said she needed the BACS details. I had a payslip with me with said details on but she then said this was no good she needed the actual payslip in question. It might only be £129 but that's a lot of money to me (more than my total DMP payment per month).

 

Any advice?

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livelylad

livelylad

Posted
Posted
I submitted my claim on line and HSBC acknowledged service 27th March. The 28 days is up week today. I have sent Kate Eaves (DG solicitors) a copy of my spreadsheet by post and fax but heard nothing. Is there anything else I should be doing?

 

Also, I am paying my various debts (including HSBC)through CCCS via a debt management plan. My employer's sent my expenses payment to my old HSBC account (now closed) by mistake. I phoned HSBC and was told that i had to visit my local brach to get it back. When I visited the branch they told me that they could not tell me if they had received it or if they had where it would have gone! They say I should contact the DMC dealing with my payments but CCCS pay HSBC!

 

When I pointed this out she told me to write a letter and bring it back and ask for her and she would sort it out. I asked for a pad and paper and i would do it there and then and she said she needed the BACS details. I had a payslip with me with said details on but she then said this was no good she needed the actual payslip in question. It might only be £129 but that's a lot of money to me (more than my total DMP payment per month).

 

Any advice?

 

 

you just have to wait to see if they defend your claim before you can do anything else.

 

On the expenses issue I would actually contact my employer and tell them to chase the cash, I would have thought they can recall the payment particulary as it cant have gone into an account that is closed.

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dee1954

dee1954

Posted
  • Author
Posted

They say they have to wait for it to 'bounce back'. I will take the said letter to the bank but due to work commitments am not able to for the next week and want to take it personally and not post it.

Thanks

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livelylad

livelylad

Posted
Posted

Did your employer have the correct details? If so its as far as I can see their mistake so by my reckoning they should do all the chasing. How about them paying you again then when the cash does bounce back they just keep it.

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  • 2 weeks later...
dee1954

dee1954

Posted
  • Author
Posted

HSBC submitted a defence last Wednesday - 2 days before deadline so I now wait for contact from the court I guess. One question, apart from one letter in response to 'prelim approach' where they suggested I complain to ombudsman if I was not happy, I have not had any response from any of the letters. Most if not all threads I've read have had offers or at least some sort of response. Should I be worried??

I've checked and re-checked and pretty sure I've done everything right but can't help thinking . . . . .

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pinkduchess

pinkduchess

Posted
Posted

some people get letters - others dont. seems abit erratic but nothing to worry about. Anyway now that you've filed your claim you'll be dealing with dg direct.

 

you should receive transfer papers to your local court anytime now.

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dee1954

dee1954

Posted
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Posted

Got my Notice of Transfer of Proceedings to Pontypool Court today - 'filing of AQ be dispensed with in this case unless the District Judge at the court of transfer orders otherwise'.

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  • 2 weeks later...
dee1954

dee1954

Posted
  • Author
Posted

Had another Notice of Transfer of Proceedings today - 'It is ordered that the case be transferred to Cardiff Civil Justice Centre.'

 

No mention of AQ. Should I contact the Court to check that they don't want one?

 

Sent nudging letter to DG but still no contact.

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jowalshy

jowalshy

Posted
Posted

Hi Dee, I had notice of transfer on 12th April. I have sent 2 nudge letters to DG and heard nothing from them. I called the courts today and was told that a date for hearing has been set for 25th July and a letter has been sent to me. Wait a few days and then call the court to see what is happening. In the meantime send DG another nudge letter 10 days from the date you sent the first one.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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Anne26

Anne26

Posted
Posted

Hi Dee

 

You're just a few days behind me I had my Notice of Transfer of Proceedings on 2/05/07 so we should be getting offers around the same time.

 

It's so frustrating doing this waiting game. I've sent the nudge letters too. My bank account could really do with the dosh. Fingers crossed, it won't be too long now.

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dee1954

dee1954

Posted
  • Author
Posted

General Form of Judgement or Order received today

 

It is ordered that

 

1. Directions will be given in this case by the Designated Civil Judge, His Honour Judge G Hickinbottom, on the 14th August 2007 at 10.30 am at Cardiff Civil Justice Centre, 2 Park St, Cardiff CF10 1ET

 

2. The parties may appear in person or make representations as to how the case should proceed provided a copy of the representations is sent to the court and the other side at least 7 working days prior to the hearing.

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Anne26

Anne26

Posted
Posted

Hi Dee, nice to see that you've had your form of judgement today. I still haven't recieved anything. Called the couts today and they're really behind. Hopefully DG give us an offer soon!

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Cityguy23

Cityguy23

Posted
Posted

Hey Dee

 

My court case has been set for 10.00am 14th August at Cardiff Court With Judge Hickinbottom, so im half an hour before you LOL.

 

Will keep a check on your thread and see who gets an offer first

 

 

Cityguy

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dee1954

dee1954

Posted
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Posted

I've nudged by letter, e-mail and left phone messsages but no reply. Even a polite 'bog off' would be something!

Should I now send the Draft Order for Directions as given in 'New---after 28 days' thread or wait until nearer the court date of 14th August?

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jowalshy

jowalshy

Posted
Posted

Hi Dee, Just keep nudging for now. Use the nudges in the No AQ thread. Just don't hassle them. Nudge every 10 days or so. I am on my 3rd nudge letter now and will probably send a 4th and 5th as my court date is not until the end of July. I haven't even had a reply as yet. Just keep calm. As they say "All good things come to those who wait".:)

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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  • 1 month later...
dee1954

dee1954

Posted
  • Author
Posted

I have a directions hearing in Cardiff 10.30 on 14th August. I have recently moved house and have not had internet access for a month. Other serious personal stuff going on (long story) so taken my eye off the ball to be honest.

I have nudged D & G via letter, 2 e-mails and 1 telephone call to answer machine. No reply to any!

Should I now be suggesting draft directions?

Anyone else in Cardiff same day?

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Mostyn1704

Mostyn1704

Posted
Posted

Hi Dee. I have directions hearing in Cardiff on same day. I don't think we will hear anything else from courts until the date of the Directions Hearing. My notification said that "the parties may appear in person or make written representations as to how the case should proceeed, provided a copy of the representations is sent to the Court and the other side at least 7 working days prior to the hearing" - so I will be sending something off along the lines of Lattie's suggestion (see Parian's link) in good time.

 

To date HSBC have not filed their AQ - 7 days late. When I phoned the court to ask what happens in this case I was told that the Hearing will continue and that the Bank will be put in a bad light for their lateness or failure to submit. Meantime another nudge letter is on way with a copy of my AQ and Draft Order for Directions

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