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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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fourgrandofcharges Vs Lloyds


fourgrandofcharges
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08/01/07 S.A.R sent.

23/01/07 Reply to S.A.R request to debit £10 from account.

30/01/07 Request for confirmation S.A.R was proceeding.

01/03/07 Statemtents received - they tally with previously-calculated online charges.

04/03/07 Prelim sent.

19/03/07 L.B.A sent.

06/04/07 Standard 'p*** off' letter recieved.

11/04/07 N1 forms completed.

12/04/07 Forms signed and hand-delivered along with fee at Trowbridge County Court.

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  • 2 weeks later...

My charges plus interest are not far short of £6,000. Indeed, every day they draw it out is costing them about £1.25 in additional interest since the interest figure alone is over £1,000. This is the bank who, on one particular day - one day, mind - hit my account with over £800 of charges.

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Watch for the postman today....Their acknowedgement and/or defence will more then likely turn up today ..... last min as usual

(at least thats what happened to me and i've seen it happen to others as well)

:evil:

XxXxX

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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Hi

I would give them a few extra days, then come back on tell us if they still haven't replied.

Good luck, let us know how you get on.

Barty:)

PS what a cute dog!!

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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02 May 2007.

 

Judgment for Claimant

(in default)

 

"To the Defendant

 

You have not replied to the claim form.

 

It is therefore ordered that you must pay the claimant £5759.62 for debt (and interest to date of judgment) and £120.00 for costs

 

You must pay the claimant a total of £5,879.62 forthwith"

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Hey there,

I'm in exactly the same boat as you. Got judgement in default on 4th may. What on earth are they up to? I'm going to write to SC&M asking what they intend to do about payment (not that I expect a reply!). I'm fully expecting them to apply for a set aside next week so can't see much point shelling out for a warrant. Just hoping this doesn't end up taking all year!!!!!

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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Hi, I'd give the court a ring and see if they've applied for a set aside. If not, write to them asking for the money. I'm gonna give tham a week to pay and then apply for a warrant. Not sure if this is the best way forward but after reading the leaflets it's the only way I can see!! Good Luck

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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Rang Trowbridge County Court today and the person I talked to stated that it is unusual for the Defendant to converse with anyone but the Claimant. They have received nothing. She said she would send me a form to progress to the High Court (amount owed exceeds £5,000), but I think I should contact Lloyds first and warn them this action is about to take place. I presume I write to the address on the Claim Form, i.e. 25 Gresham Street? Any help gratefully received.

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Hi, I sent this letter the other day

 

On 4th May the judge dealing with my case issued judgement by default as you failed to acknowledge or enter a defence. I have enclosed a copy of the judgement with this letter.

 

I also reffer to your letter dated 4th May, in which you acknowledge that I have filed a claim in court, so it is not possible that you failed to respond because you did not receive service of the claim.

 

I am writing to ask that you pay the amount of £2120.34 as ordered in the judgement within the next 10 days. I expect payment by cheque made payable to T. . If you fail to do this I will have no alternative but to apply for a warrant of execution to reclaim my money.

 

I would like to take this opportunity to say how disappointed I am that you have failed to make any effort to resolve this matter effectively. All communication from you has been limited to template letters that seem to be aimed at delaying the process rather than resolving the issues. I further believe your lack of response to my claim shares this negative aim.

 

It seems to me that the way in which Lloyds TSB are using the public court system to delay and discourage customers from reclaiming unlawful bank charges is immoral, and a complete waste of taxpayers’ money. Furthermore, I believe it to be a completely unnecessary abuse of an overstretched public resource.

 

I expect your response before 19th May.

 

Love and Kisses

Trev

 

CC County Court

 

edit - Sent it to the andover address as I have recieved no communication from anywhere else!

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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  • 2 weeks later...

No, not paid yet, filed for a warrant today. How's your claim going. Have you heard anything?

Barclays - 2 Accounts - WON

Capital 1 - WON with CI

LTSB - WON

LTSB pre 6 years - N1 for non compliance filed

Barclays pre 6 years - Prelim sent

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Nothing yet (surprise, surprise), but having said that their deadline hasn't expired yet. Into which address do you intend sending the bailiffs? I don't seem to receive any correspondence from any address I write to. I'm beginning to wonder if I should hand-deliver a final warning to my local branch on the deadline date and see their reaction to the notion that bailiffs will arrive there!

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