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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Beckett v Lloyds TSB - Going Back More than 6 Years


TBeckett100
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Hiya, I'm friday too! Let's hope we both actually get there eh? Which part of the country are you?

 

I can't share experiences but would be interested in others too. Know olliebollie did well, and someone posted that ace story about the whole afternoon in court.

 

I keep getting told to imagine the judge naked - ew!

 

Fzrkitten.

Fzrkitten

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Just thinking about Friday, if the bank has been told they cannot have stay and they have written again, is there an actual due process they must follow, i.e, lodge a formal application to overturn his decision. just thinking that sitting there on friday, it may be good for me to have a legal clause to state that no cheque and form means no stay and turning up for a third time wont wash,.

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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If the Judge has refused to grant a stay the bank will have to come up with some new reason why he should change his mind, you have proved your case should be heard once and the Judge agreed.

 

I think unless they are very careful they could be seen to be in direct breach of their duties under the FSA waiver.

 

pete

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gizmo, i have sent you my skelton arguments if you have 10 mins to have a look. i feel a confident now i am armed

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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Threads merged. Please keep your progress and questions on one thread as it helps others to advise.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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thats Gizmo and caro for spoting the "hunt the beckett thread".

 

I hope my cat goes into hiding because if my claim is stayed on Friday then i may have to kick something.

 

also on another forum someone said i could get the stay request defended by the following:

 

As I understand the OFT case it is on the principle of whether the UTCCR applies and in particular whether the requirement of fairness applies to bank charges. Accordingly, the length of the period you are claiming for is immaterial for the purposes of the test case. However, and this argument has not as far as I know been deployed yet, as it is only dealing with the question of whether the UTCCR applies and does not deal with the question of whether the actual charge is fair or if it is a penalty it does not deal with all the issues but only deals with one of the issues. It therefore can be argued that a stay should not be granted as regardless of the answer to the question in the OFT case a trial would still be needed to answer the factual question of whether the charge is a penalty and if it is fair neither of these questions are directly in question in the OFT case.

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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some posts are stating rh circuit judges are staying cases where claimants arrive at court to be told their case has been stayed. i ahve checked the courts covered by the thames valley and the majority are reviewing ona case by case bases so fingers crossed

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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OFT files details of case against unauthorised overdraft charges

 

126/07 31 August 2007

The OFT has today filed particulars of claim at the High Court on the application of the law in respect of unauthorised overdraft charges, and these documents will be available on the OFT website next week after they have been served on the other parties. The documents relate to the question of whether the fairness test in the Unfair Terms in Consumer Contract Regulations (UTCCRs) applies to the relevant charges.

The OFT is continuing its financial investigation to determine whether or not unauthorised overdraft charges are fair, based on its view that the fairness test does apply to them. This investigation is due to be completed by the end of the year.

The banks take the view that the charges are not covered by the fairness test in the UTCCRs and the court case at the beginning of 2008 is designed to test this point of law. It will not lead to a judgment as to whether the charges themselves are fair or not. The OFT will decide after the initial judgment what steps to take should it win the test case and conclude from its financial investigation that any of the charges are unfair. The OFT will publish its market study on the current account market in December 2007.

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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Hi Tbeckett,

 

Please can you tell me where you got your list of settled cases from that you refer to in your letter to the judge objecting to LLoyds request for a stay??

 

Got to send my letter today & i can't find them, any help gratefully appreciated!

 

Thanks

Rachel

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They're in the Litigation section

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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well you may recall i wrote to the court stating SC&M failed to file anything - received a letter from courts back office stating they may not wish to file anything anyway and if they want to present something at court the judge will consider it.

 

the court might as well give the banks what they want, i am becoming very disheartened with the system

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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sorry nicsussex but tomorrow is my deadline for the court and i need to reach the masses quickly!!

 

if anyone wishes to have a look at my argument, please pm. i need an critique!

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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Sending positive thoughts your way for today. All the best.

13th Nov 2006 - Preliminary Letter delivered to branch

30th Nov 2006 - LBA - deliverered to branch

30th Nov 2006 - Standard 'we are looking into this letter'

15th Dec 2006 - SAR delivered to branch to demand six years statements (currently pursuing 5 years)

19th Dec 2006 -750 Pounds offered as settlement. Accepted as PART settlement 20th Dec 2006.

Filed with MCOL online - Notice of issue from 17th Jan 2007.

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stayed, he made his mind up before we got in, directions from above. lloyds guy was nice enough, sensing i was a man of many words judge saw my case at the end and we spent over an hour on it. he even got his law books out bless.

 

disappointed not gutted, glad its over to be honest

Halifax WON X 2, Northern Rock WON, Capital One WON, Marbles WON, HSBC WON

On the 25th october I will be filing a claim for £175.00 Citicards. Just watch it!

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